JL L.
San Diego, CA
Laura G.
San Diego, CA
"After my first great experience with these guys, I didn't hesitate to call them again for my final hardwood installation project. Once again, they did an excellent job! Best prices, best quality of installation. JJ and his team are very professional and left everything CLEAN! Wish I had another house for them to do : )"
10 years ago
Laura G.
San Diego, CA
"After my first great experience with these guys, I didn't hesitate to call them again for my final hardwood installation project. Once again, they did an excellent job! Best prices, best quality of installation. JJ and his team are very professional and left everything CLEAN! Wish I had another house for them to do : )"
10 years ago
Jamie K.
San Diego, CA
"After reading all the wonderful reviews from yelp, we were excited to work with Factory Direct Floor Store. I went into the store to pick my flooring and Gregg came out to measure within a few days. He told me he would quickly get me the estimate and did that afternoon. I called the store on Friday to set up installation and waited until Monday night with..." Read more
10 years ago
Jamie K.
San Diego, CA
"After reading all the wonderful reviews from yelp, we were excited to work with Factory Direct Floor Store. I went into the store to pick my flooring and Gregg came out to measure within a few days. He told me he would quickly get me the estimate and did that afternoon. I called the store on Friday to set up installation and waited until Monday night with..." Read more
10 years ago
Neha A.
Sunnyvale, CA
"We just got laminate flooring/bathroom tiles/baseboards installed through factory direct floor store. Bryan helped us out throughout the process. We got quotes from about 4 different places and Bryan's quote was the most reasonable of them all and very prompt/professional. He was very patient throughout our selection process and very considerate too. I hav..." Read more
11 years ago
Neha A.
Sunnyvale, CA
"We just got laminate flooring/bathroom tiles/baseboards installed through factory direct floor store. Bryan helped us out throughout the process. We got quotes from about 4 different places and Bryan's quote was the most reasonable of them all and very prompt/professional. He was very patient throughout our selection process and very considerate too. I hav..." Read more
11 years ago
Joanne O.
La Jolla, CA
"As a small business owner of a preschool in La Jolla, I highly recommend Factory Direct Flooring. Brian the owner was amazing and really took a personal interest in the upgrades I was doing at my school. He came out himself with many samples and guided me to the right decision. He was accommodating with our hours and even had his employees come in to do o..." Read more
11 years ago
Joanne O.
La Jolla, CA
"As a small business owner of a preschool in La Jolla, I highly recommend Factory Direct Flooring. Brian the owner was amazing and really took a personal interest in the upgrades I was doing at my school. He came out himself with many samples and guided me to the right decision. He was accommodating with our hours and even had his employees come in to do o..." Read more
11 years ago
Veronica d.
San Diego, CA
"We used them in December.. Very disorganized. The sales guy was not very knowledgable and there wasn't any pricing for carpets anywhere. The owner ( forgot his name) is not that friendly. We told us that he was going to get back to us about some tiles but never did.. Since I'm all about Customer Service. Had to go with them since we only has two weeks to mov..." Read more
11 years ago
Veronica d.
San Diego, CA
"We used them in December.. Very disorganized. The sales guy was not very knowledgable and there wasn't any pricing for carpets anywhere. The owner ( forgot his name) is not that friendly. We told us that he was going to get back to us about some tiles but never did.. Since I'm all about Customer Service. Had to go with them since we only has two weeks to mov..." Read more
11 years ago
Julie M.
El Cajon, CA
"After getting an estimate from Metro which was ridiculously expensive, we were thrilled to get the floor we wanted for almost 5k cheaper at FDFS. Greg was great and funny and really easy to work with. The installers, Alex and Paul were very respectful and did an excellent and thorough job. I am very picky and cannot find anything that I would change about..." Read more
11 years ago
John T.
San Diego, CA
"Greg and Brian were amazing througout the entire process. They helped educate me and even came to my place to bring samples and estimate. Their prices are very competitive, they are honest and deliver with the service. Keleb (i think) did the installation and was very friendly and super nice. Highly recommended."
11 years ago
Leigh P.
Carlsbad, CA
"Greg is a gem! He did everything he said he was going to do, and is a very honest and forthcoming business man. Unfortunately, I ended up going with porcelain tile instead of laminate, but these guys gave me a great quote and were very helpful throughout the process! Thanks!"
11 years ago
Crystal Ann J.
San Diego, CA
"Literally just walked out of this store. Walked in. Looked around for 5 - 10 minutes ... No one offered to help me or for that matter acknowledge that I was there. I couldn't figure out what was laminate or hardwood flooring and the prices were more expensive than most. To comment on what was responded .... I'm 100% sure I was at the right spot. I found you..." Read more
11 years ago
Sam S.
Escondido, CA
"We had laminate flooring installed last summer- after lots of shopping around we went with Factory Direct Floor. Tommy was our rep- he was fantastic! As a small business owner myself, I appreciate what I think are "growing pains" - it takes a few tries to get someone on the phone- at least last summer- but they do fantastic work with a fantastic attitude. F..." Read more
11 years ago
Jul D.
Carlsbad, CA
"I had a wonderful experience. I love my floors. I am very very happy with their customer service."
11 years ago
Miriam J.
San Diego, CA
"I recently had some laminate flooring installed by FDFS and am very pleased with the whole experience. I went shopping on 12/29/13.. most everyone else on Miramar Rd had a delay in being able to pick up the flooring and install it.. but when i went to FDFS... "No Problem".. we placed my order on that Day (Sunday).. and they got my shipment on the truck the n..." Read more
11 years ago
Jyl L.
San Francisco, CA
"I went to at least 5 flooring stores in SD and finally got laminate flooring from here. They have great selection, and my fav part was that the samples are larger than other stores, plus they would actually put some of it on the floor, so it's much easeir to picture what the flooring woud look like in a house!I've learned that there's a big difference betwee..." Read more
11 years ago
Kim W.
San Diego, CA
"We had a great experience with Factory Direct Flooring. The entire team was very professional, helpful and enjoyable to work with. Tommy did a great job helping us select the right flooring and measuring our space. AJ did an excellent job installing our floors. He was very friendly, professional and timely. Overall we highly recommend Factory Direct. The pri..." Read more
11 years ago
Kim W.
San Diego, CA
"We had a great experience with Factory Direct Flooring. The entire team was very professional, helpful and enjoyable to work with. Tommy did a great job helping us select the right flooring and measuring our space. AJ did an excellent job installing our floors. He was very friendly, professional and timely. Overall we highly recommend Factory Direct. The pri..." Read more
11 years ago
Diem L.
La Mesa, CA
"Tommy was scheduled to do some carpet estimate for us. He showed up to the appointment 45 minutes late. Noone even called to tell me they were running late. I had taken that morning off from work to meet with him. I had to call the office to make sure if my appt was canceled. The girl that answered said he's on his way when technically he should have been at..." Read more
11 years ago
Diem L.
La Mesa, CA
"Tommy was scheduled to do some carpet estimate for us. He showed up to the appointment 45 minutes late. Noone even called to tell me they were running late. I had taken that morning off from work to meet with him. I had to call the office to make sure if my appt was canceled. The girl that answered said he's on his way when technically he should have been at..." Read more
11 years ago
Connie T.
San Diego, CA
"The only reason I gave one star is because I had to before I could offer this comment. Tommy ( not sure of his name) came to my house last Saturday. He measured and I chose a carpet sample. He promised an estimate by this past Monday. Crickets! No phone call, no email. Guess they aren't interested in my business. The least they could have done is call..." Read more
11 years ago
Connie T.
San Diego, CA
"The only reason I gave one star is because I had to before I could offer this comment. Tommy ( not sure of his name) came to my house last Saturday. He measured and I chose a carpet sample. He promised an estimate by this past Monday. Crickets! No phone call, no email. Guess they aren't interested in my business. The least they could have done is call..." Read more
11 years ago
"Good news or bad news first? the Good - selection - knowledgeable staff the day I was there the Bad - if you're scheduling an appointment, please put it on your calendar right away - if I leave a message for one of your employees to reschedule, please ensure he gets it & calls me back - when you reschedule, please actually show up - in a nutshell, just be..." Read more
10 years ago
Yelp review