Endorsal 
Yelp Diana B.
San Diego, CA
Ryan D.
San Diego, CA
"I worked with Tommy at Factory Direct Floor store to have laminate and carpet installed in my 2 bedroom condo downtown. I checked their prices against several other stores and they were the lowest and they had a very cool laminate floor that I was unable to source anywhere else. Overall, they were awesome to deal with. Sure there were a few setbacks during t..." Read more
10 years ago
Hilary L.
San Diego, CA
"Yes, there were issues with my order, which took 2 months to arrive from China, but everyone at factory direct delivered excellent service. - they frequently checked in with the LA distributor to check the status of shipping and then getting the container through port security - when my delivery was held up for 2 weeks at the port, they made a special trip..." Read more
10 years ago
Hilary L.
San Diego, CA
"Yes, there were issues with my order, which took 2 months to arrive from China, but everyone at factory direct delivered excellent service. - they frequently checked in with the LA distributor to check the status of shipping and then getting the container through port security - when my delivery was held up for 2 weeks at the port, they made a special trip..." Read more
10 years ago
Lindsey H.
CA, CA
"We order a lot of flooring on a regular basis. It always seems like the vendors are too busy or just don't care that much. However, this experience has been very different. Kristiana has been so helpful on this transaction. She helped us around the showroom twice and explained different pros and cons about all the options we liked. She is very knowledgeable..." Read more
10 years ago
Lindsey H.
CA, CA
"We order a lot of flooring on a regular basis. It always seems like the vendors are too busy or just don't care that much. However, this experience has been very different. Kristiana has been so helpful on this transaction. She helped us around the showroom twice and explained different pros and cons about all the options we liked. She is very knowledgeable..." Read more
10 years ago
Jenni B.
San Diego, CA
"You can stop shopping around for a better flooring store. I went around for months trying to find good company with good product, good prices, AND good people and eventually found it all at Factory Direct Floor Store. My first encounter was with Greg who was extremely knowledgeable about his products, but I also ended up working with Tommy and Brian as I d..." Read more
10 years ago
Jenni B.
San Diego, CA
"You can stop shopping around for a better flooring store. I went around for months trying to find good company with good product, good prices, AND good people and eventually found it all at Factory Direct Floor Store. My first encounter was with Greg who was extremely knowledgeable about his products, but I also ended up working with Tommy and Brian as I d..." Read more
10 years ago
Bee J.
San Diego, CA
"Very happy with this company. This was our first experience having any sort of construction or installation done at our home so not sure what to compare it to. I can tell you that Bryan was great. Very responsive from the moment we walked in the door. He and I were able to text back and forth and get prepped for the job and stay in contact throughout install..." Read more
10 years ago
Bee J.
San Diego, CA
"Very happy with this company. This was our first experience having any sort of construction or installation done at our home so not sure what to compare it to. I can tell you that Bryan was great. Very responsive from the moment we walked in the door. He and I were able to text back and forth and get prepped for the job and stay in contact throughout install..." Read more
10 years ago
Chandara D.
San Diego, CA
"I hired Factory Direct after doing some research and getting bids from a few other flooring places and although they were a few hundred dollars I do not regret my decision. Greg mad me feel at ease and honestly he was the reason why I picked them. He was courteous, followed up and made sure I was happy and was always happy to give me advice. He even followed..." Read more
10 years ago
Chandara D.
San Diego, CA
"I hired Factory Direct after doing some research and getting bids from a few other flooring places and although they were a few hundred dollars I do not regret my decision. Greg mad me feel at ease and honestly he was the reason why I picked them. He was courteous, followed up and made sure I was happy and was always happy to give me advice. He even followed..." Read more
10 years ago
Kalen S.
Carlsbad, CA
"Factory Direct Floor did an amazing job. Recently had our entire home redone in an upscale laminate. The salesman Greg came out on a Saturday, free of charge. Took measurements then had his install team come by, again free of charge to look at some problem areas. They advised gave us a quote then it was off to the races. We had a very tight schedule to have..." Read more
10 years ago
Kalen S.
Carlsbad, CA
"Factory Direct Floor did an amazing job. Recently had our entire home redone in an upscale laminate. The salesman Greg came out on a Saturday, free of charge. Took measurements then had his install team come by, again free of charge to look at some problem areas. They advised gave us a quote then it was off to the races. We had a very tight schedule to have..." Read more
10 years ago
T T.
San Diego, CA
"Had hardwood floor (including two flights of stairs) and tiles installed by FactoryDirect in our new home. Bryan was very helpful and patient throughout the selection process. Their prices were competitive, and installation of the hardwood floors went smoothly. There were some delays with tiles-installation, but mostly caused by inaccurate delivery informati..." Read more
10 years ago
T T.
San Diego, CA
"Had hardwood floor (including two flights of stairs) and tiles installed by FactoryDirect in our new home. Bryan was very helpful and patient throughout the selection process. Their prices were competitive, and installation of the hardwood floors went smoothly. There were some delays with tiles-installation, but mostly caused by inaccurate delivery informati..." Read more
10 years ago
Sivaram V.
San Jose, CA
"We were really short on time as we had a very ugly carpet in our new home and we just had 2 weeks before we had some guests coming over...So we were looking around for carpet stores as home depot said it would take them 6 weeks. We found this store which had good reviews..we walked in on a thursday and met Greg. We told him our situation and he showed us a..." Read more
10 years ago
Sivaram V.
San Jose, CA
"We were really short on time as we had a very ugly carpet in our new home and we just had 2 weeks before we had some guests coming over...So we were looking around for carpet stores as home depot said it would take them 6 weeks. We found this store which had good reviews..we walked in on a thursday and met Greg. We told him our situation and he showed us a..." Read more
10 years ago
L. M.
San Diego, CA
"Dealing with Factory direct has been the best; from walking into their store, to the end result of a wonderful professional newly installed laminate floor! Greg came out and measured for flooring, noting the potential problems we might have with the stairway. Greg was the only one to mention the problems with our stairs! I have had a lot of companies com..." Read more
10 years ago
L. M.
San Diego, CA
"Dealing with Factory direct has been the best; from walking into their store, to the end result of a wonderful professional newly installed laminate floor! Greg came out and measured for flooring, noting the potential problems we might have with the stairway. Greg was the only one to mention the problems with our stairs! I have had a lot of companies com..." Read more
10 years ago
David F.
Rancho Santa Fe, CA
"The price of the flooring was reasonable and the installers did a good job at a competitive price. Overall, we were very satisfied with factory direct."
10 years ago
David F.
Rancho Santa Fe, CA
"The price of the flooring was reasonable and the installers did a good job at a competitive price. Overall, we were very satisfied with factory direct."
10 years ago
Sd M.
Poway, CA
"Excellent service, excellent prices. Very responsive on emails, cost was approximately 30% less than at Lowe's. Also, at the last minute we wanted new baseboards and they worked with us to get these installed at the same time. When we had a slight issue with the baseboards about a week after installation, they came out and fixed the cosmetic defect for fr..." Read more
10 years ago
Sd M.
Poway, CA
"Excellent service, excellent prices. Very responsive on emails, cost was approximately 30% less than at Lowe's. Also, at the last minute we wanted new baseboards and they worked with us to get these installed at the same time. When we had a slight issue with the baseboards about a week after installation, they came out and fixed the cosmetic defect for fr..." Read more
10 years ago
JL L.
San Diego, CA
"Good news or bad news first? the Good - selection - knowledgeable staff the day I was there the Bad - if you're scheduling an appointment, please put it on your calendar right away - if I leave a message for one of your employees to reschedule, please ensure he gets it & calls me back - when you reschedule, please actually show up - in a nutshell, just be..." Read more
10 years ago
"Had a good selection at a reasonable price so we found what we liked. Jared was helpful in coordinating tile and wood. Wood installers were awesome! - very meticulous, neat, and went above and beyond, prepping floor for tile installers, creating a matching curved piece for a step down,and cutting baseboard for tile area as well as the wood. The tile was a..." Read more
10 years ago