Hippo Prestige icon

Hippo Prestige Reviews & Testimonials

4.5 (7,503)

AutoTrader Reviews: 7,431


5
80%
4
7%
3
2%
2
2%
1
9%

87% of AutoTrader users would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

  7,431 reviews
  4.5/5 average rating

Marian Lucian Calota star-alt star-alt star-alt star-alt star-alt

"Good team I was very happy with them ,thanks"

2 years ago

member star-alt star-alt star-alt star-alt star-alt

"The team at Hippo is friendly and easy to talk to. They have verbally been highly helpful and it remains to be seen if all they say is delivered exactly or not?"

2 years ago

Helen Fuggle star-alt star-alt star-alt star-alt star-alt

"Easy and efficient from the start of the car buying process to the end. Friendliness and courtesy shown throughout the sale. Communication was exceptional and professionalism shown always."

2 years ago

Colin Portman star-alt star-alt star-alt star-alt star-alt

"Good service but had problems with delivery date"

2 years ago

Jackie star-alt star-alt star-alt star-alt star-alt

"Ordered a new lease car back in February, promised it in March, then April, then May, here we are middle of June & still waiting. Fed-up of my calls and messages being ignored!"

2 years ago

Naheem star-alt star-alt star-alt star-alt star-alt

"Friendly staff ready to answer any questions I had,. When choosing my can I was left alone and no pressure or sales pitch. I had a small issue after picking my car up. It was delt with straight away. I would recommend well worth a visit. Lots of cars to choose from."

2 years ago

James Edwards star-alt star-alt star-alt star-alt star-alt

"Great selection, very helpful staff to find me the right day for my needs, with very quick responses. Everything was made easy"

2 years ago

lin street star-alt star-alt star-alt star-alt star-alt

"I found the whole process very easy they were excellent the sales rep I dealt with Rick was excellent was always there when I needed to ask a question thought it was an excellent service"

2 years ago

Serhat star-alt star-alt star-alt star-alt star-alt

"Great service, everything was very straight forward, well informed of each step, no unnecessary complications, would recommend. Thanks guys!"

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"After reading some of the negative feedback, I was very impressed with the whole process . I would highly recommend this company for price and customer service A+++"

2 years ago

Lee star-alt star-alt star-alt star-alt star-alt

"Been waiting 2 months for a vehicle the first one developed a fault and wasn't suitable and still not received the new car. Communication is very poor"

2 years ago

Chelsie star-alt star-alt star-alt star-alt star-alt

"5star, polite friendly easy process"

2 years ago

Mr T King star-alt star-alt star-alt star-alt star-alt

"After working hard on sales and giving me the story that their underwriters did an amazing and even compassionate job to get us approved by a finance company the issues began. Firstly, the car we picked turned up with both faults and undisclosed issues. After having Hippo try and fob me off to warranty, I assured them that under Distance Selling and Consumer..." Read more

2 years ago

Peter Hinnigan star-alt star-alt star-alt star-alt star-alt

"Worst customer experience ever! Hippo always say that the person you are speaking to cannot help give details about your car and after requesting a call back they never do. Multiple emails have been sent to our ‘account manager’ who never responds to emails or calls. I ordered my car in June 2021 and there is no confirmed date apart from continuous delays..." Read more

2 years ago

Rebecca star-alt star-alt star-alt star-alt star-alt

"Bought a car online everything was great until the car was dropped off. On delivery the driver door and rear driver door was chipped down the edge which was noticeable. I took pictures and was told to contact customer care. There was also a chip in the windscreen with scratches round it over 1cm wide. I was never told of any of the damage before buying Con..." Read more

2 years ago

Rob Turner star-alt star-alt star-alt star-alt star-alt

"So far so good very friendly and professional, help all the way through"

2 years ago

Louis Olusina star-alt star-alt star-alt star-alt star-alt

"I have not got my car yet after all the paperwork, it's now going over 3 weeks Its really appalling. The sales executive that attended to me has not been helpful at all. I keep leaving messages for him to give me an update and he has not returned any of my calls. He his so in efficient."

2 years ago

Grace Ashby-Walker star-alt star-alt star-alt star-alt star-alt

"Very understanding, I have children and my old car was not worth the repair cost, unfortunately a car is something I need. After filling in a query, Simon Trickett got back to me very quickly and spoke to me about what I was looking for, he was also very understanding about my budget, being a single parent, this isn't a huge amount. Simon assured me I would..." Read more

2 years ago

Keren Oldershaw star-alt star-alt star-alt star-alt star-alt

"Excellent customer service from start to finish, staff were very friendly, highly recommend."

2 years ago

Sarah Jane star-alt star-alt star-alt star-alt star-alt

"Absolutely top class, Holly and Josh were very helpful and knowledgeable about all the services and found the right deal for me. Superb from first contac."

2 years ago

Linda Boekman star-alt star-alt star-alt star-alt star-alt

"Excellent service and very helpful"

2 years ago

Mr hugh rigby star-alt star-alt star-alt star-alt star-alt

"Joe was brilliant and very patient as we took quite a while to finally decried on a car nothing was too much trouble and always a pleasant demeanour.No problem recommending them to anyone who wants to lease a car. Excellent service."

2 years ago

Ahmed Kekere star-alt star-alt star-alt star-alt star-alt

"Hippo staff, were very efficient and helpful every step of the way. They were very professional in helping me with the best possible deal for me. And ensured that I was happy before going forward. I completed all the required documents including drivers license verification and within 2days a Car was agreed and currently waiting on delivery."

2 years ago

Jamie Stephenson star-alt star-alt star-alt star-alt star-alt

"Fantastic from start to finish. I had the pleasure of dealing with Andrew (didn’t catch his second name), Kayleigh Moorehouse and Chloe Moulding. Nothing was too much of an issue and they were quick to respond to all queries. The car arrived with a couple of marks on the wing mirror; I emailed Chloe and within 1 week I had a new wing mirror on my door step...." Read more

2 years ago

Kirsty Perry star-alt star-alt star-alt star-alt star-alt

"I was recently looking at change of job which would mean loosing my company car and being given allowance to lease a car instead. Having never leased a car before and not being a ‘car person’, I was lost and Very much in need of guidance. As well as working to a budget, I was also on a short time limit to find. I got through to a lady called Holly and she w..." Read more

2 years ago