Hippo Prestige icon

Hippo Prestige Reviews & Testimonials

4.5 (7,503)

AutoTrader Reviews: 7,431


5
80%
4
7%
3
2%
2
2%
1
9%

87% of AutoTrader users would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

  7,431 reviews
  4.5/5 average rating

KATIE WORMWELL star-alt star-alt star-alt star-alt star-alt

"Having previously dealt with Jaguar & BMW we were a little wary of buying a car from Hippo, a brand we had never come across before. However we cannot praise the team highly enough, especially Callum and Ellia for the amount and detail of upfront information and the care and attention they provided. At this moment in time we would certainly recommend the bra..." Read more

a year ago

Vanessa Theobald star-alt star-alt star-alt star-alt star-alt

"Jacob was very helpful through out the process, even when arranging my car to be ready at short notice, he went above and beyond to make sure it was completed."

a year ago

Hadi star-alt star-alt star-alt star-alt star-alt

"Went above and beyond to Help"

a year ago

James star-alt star-alt star-alt star-alt star-alt

"Helpful friendly staff with lots of information and easier to make decisions based on offers thanks"

a year ago

David Walsh star-alt star-alt star-alt star-alt star-alt

"Plenty of contact up to buying the vehicle after initial confusion of pickup or delivery of vehicle I picked the vehicle up. On arrival at hippo to pick vehicle up I was told only one key was with the vehicle £160 for me to purchase a spare. Later found the rear luggage cover was missing a further £80 to replace. Contacted customer service very little unders..." Read more

a year ago

Barbara Hicks star-alt star-alt star-alt star-alt star-alt

"I had an amazing experience my account manager did his best for me until all my needs were met .thank you very much it ws lovely to do business with hippo.."

a year ago

Sarah star-alt star-alt star-alt star-alt star-alt

"I was in need of a 7 seater car after my current subscription company folded. Unfortunately, I struggle to obtain credit due to past finance errors so reached out to Hippo for some help. I was put in touch with Rick Bass who worked really hard on securing my finance with no judgement which was refreshing. Once the finance was agreed I took a long time to dec..." Read more

a year ago

george ellis star-alt star-alt star-alt star-alt star-alt

"Thought Aiden was brilliant, however, when i thought i was dealing with him i was moved to someone else. prefered to have stayed with one person, but brilliant all the same."

a year ago

Steven ryan Hopkins star-alt star-alt star-alt star-alt star-alt

"Great company to work with. Harry and katrina very helpful and smooth process to get the new car sorted. Fully recommend them to anyone"

a year ago

Bohemiumchick111 star-alt star-alt star-alt star-alt star-alt

"Purchased a car on 8th December 2022 and since 23rd January 2023 the car has been off the road due to major faults. 3 garages (including main dealer) have said car should be returned as not cost effective to repair (never mind not being road worthy). 12 weeks into my complaint and still not resolved by hippo. The CEO has ignored my email and ignored a person..." Read more

a year ago

Sheena star-alt star-alt star-alt star-alt star-alt

"I had a positive experience. Zaysham was super helpful and committed to helping me find the particular car I wanted, and he did . Communicated regularly, keeping me informed at each stage ; thank you! Mason too was great with the account side of things. All in all I’m very happy, got the car today . Service was good."

a year ago

Miss Poole star-alt star-alt star-alt star-alt star-alt

"Super responsive and very helpful"

a year ago

Leonie Evans star-alt star-alt star-alt star-alt star-alt

"Absolute nightmare if anything goes wrong with your car. Within a month of purchasing a car through Hippo the engine went. They won’t provide a courtesy car or take the car back until after a diagnostic report done and the garage they provided can’t get it done for two more days. Been without a car for 6 days now and they lack any empathy or care for how ups..." Read more

a year ago

Sarah star-alt star-alt star-alt star-alt star-alt

"Phil was calm informative and made a worrying day better."

a year ago

Jamie Mitchell star-alt star-alt star-alt star-alt star-alt

"Very helpful"

a year ago

Trevor Frammingham star-alt star-alt star-alt star-alt star-alt

"Made the whole thing very easy, many thanks toJack and Hattie Kershaw."

a year ago

Jill star-alt star-alt star-alt star-alt star-alt

"My Handover Was Very Happy"

a year ago

Saira khalid star-alt star-alt star-alt star-alt star-alt

"Really regret going with this company. No customer care help at all. All they seem to care about is you buying the car and no help from there. I’ve got a car from them in august, wasn’t fully explained what the warranty would be. Now out of warranty, car has an engine oil pressure fault. Paid 700 pound for it to be fixed, for the light to be back on 10 minut..." Read more

a year ago

Lee Ingram star-alt star-alt star-alt star-alt star-alt

"Hi people and Hippo Is that it I mean the response to my review WOW. So just to let people know following on from my last review here on the well deserved Trust pilot. After rejection of first car a date wes confirmed by hippos automated 24 hour slot. Emails were sent regarding MOT and left to delivery date bearing I'm mind car has to be delivered to South..." Read more

a year ago

Tanya Neethling star-alt star-alt star-alt star-alt star-alt

"What made my experience great was the outstanding service I received from Jonathan. Professional and reliable,he always kept me posted and wanted me to get the best deal even if wasn't with Hippo, which I really appreciated."

a year ago

Soumitra Sharma star-alt star-alt star-alt star-alt star-alt

"It took 4 hours to process financing data. This could have been used to show me the car better. The car is slightly above market price. Rest of the service was smooth."

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Working with Robbie Lindsey was an absolute pleasure! Robbie is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my Infinity took about 2-weeks. The best part – Robbie on stayed in touch with me the entire time which only made the buying exper..." Read more

a year ago

Neil star-alt star-alt star-alt star-alt star-alt

"First-class customer engagement & support from the beginning. Zay the account manager stood out in his ability to deliver."

a year ago

Chris Tipping star-alt star-alt star-alt star-alt star-alt

"Professional yet friendly advice and support from Umar…. First time I have leased a car and he made the whole process very easy."

a year ago

Rizwan Akhtar star-alt star-alt star-alt star-alt star-alt

"“I informed the person I was dealing with that we don’t need the car delivered and was told the car is ready, we also called in to inform that we are coming to pick eye car up, on arrival the car was not clean and all the Bluetooth connections exc where not cleared. When we left the premises 5 minutes I. The car indicated that the vehicle is losing tyre pres..." Read more

a year ago