Hippo Prestige icon

Hippo Prestige Reviews & Testimonials

4.5 (7,503)

AutoTrader Reviews: 7,431


5
80%
4
7%
3
2%
2
2%
1
9%

87% of AutoTrader users would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

  7,431 reviews
  4.5/5 average rating

Fatou Le Moine star-alt star-alt star-alt star-alt star-alt

"Avoid please, they are not proactive and very mean. If you change mind they will charge 600 pounds even if they have the possibility to not charge it. I was ill, in real need of a car they asked for my ID after I left my house. I suggested to check my identity on the government website and when I decided to cancel they kept calling me and wanted to delivery..." Read more

2 years ago

Samantha Child star-alt star-alt star-alt star-alt star-alt

"Great company, very fair & understanding. Mason Ralph In particular who I had on going communication with throughout the car financing process was brilliant explaining every step of the way clearly fantastic service."

2 years ago

Amanda star-alt star-alt star-alt star-alt star-alt

"Fantastic service very professional but personal too - nothing was too much trouble and I highly recommend"

2 years ago

Mr Gary Greaves star-alt star-alt star-alt star-alt star-alt

"Excellent service from Jake finding the car i wanted to Adam doing all the paper work. Thanks to them both.. Can't wait for my car to arrive."

2 years ago

Joan Moynihan star-alt star-alt star-alt star-alt star-alt

"I had the same problem with Hippo as many reviewers on here. Good pre-sales and bad post sales service where I couldn’t find out what was happening. The Sales Manager overheard an unpleasant conversation I had with the account manager I had been dealing with and off her own back gave me a ring the next day to apologise. She then took ownership of the deal..." Read more

2 years ago

Julie star-alt star-alt star-alt star-alt star-alt

"Excellent customer service from Jonathan parsons at hippo , very knowledgeable as I didn’t know the makes of cars, also suffered driving anxiety which he is aware of and advised cars with this in mind, rang me and text when he said he would, went above and beyond to make sure I got the best service, if all staff like this won’t go far wrong. Has a friendly m..." Read more

2 years ago

Ron De Vries star-alt star-alt star-alt star-alt star-alt

"I have rang Hippo 3 times and still they won't ring back. They know what I want but I get nothing back, nice and polite on the phone but that's not any good when there's no result. With zero service, how do they stay in business?"

2 years ago

Stuart Lawson star-alt star-alt star-alt star-alt star-alt

"I had outstanding service from the whole team from start to finish. Nothing was too much bother for them. The whole experience was worthy of five stars. I would like to thank Nathan especially who I was dealing with. He was courteous, friendly and highly professional. I would have no hesitation in using them again."

2 years ago

Paul Davidson star-alt star-alt star-alt star-alt star-alt

"I'm leaving this review as I'm so happy with the service that i have received from this company I've been dealing with a gentleman called Jonathan Parsons he took the time to select the right vehicle for my family and also the payment plan which is fantastic for myself he is a credit to the company thank you"

2 years ago

Gail Donaldson star-alt star-alt star-alt star-alt star-alt

"Phil was amazing, super helpful"

2 years ago

Tobias Hofmeister star-alt star-alt star-alt star-alt star-alt

"From the start the Hippo experience was sleek. I was impressed by the seamless experience and use of technology to facilitate all steps of the process. It was a delight to collect the car. The show room was exceptional. The car unfortunately had a technical issue which led me to return it and undo the transaction. The team was competent and understanding of..." Read more

2 years ago

Zoe Neill star-alt star-alt star-alt star-alt star-alt

"Amazing company. Joanne and Rebecca were fantastic. From start to Finish. So easy! Found my dream car. Forever grateful. Three times I have used Hippo. Fab company. Thoroughly recommend"

2 years ago

Mr Sean Lucitt star-alt star-alt star-alt star-alt star-alt

"Jordan got me in and out in know time with my new car cheers pal highly recommended"

2 years ago

simon cooke star-alt star-alt star-alt star-alt star-alt

"Rebecca has been so helpful qnd patient with me, throughout the whole process. I would definitely recommend hippo to anyone"

2 years ago

Thomas star-alt star-alt star-alt star-alt star-alt

"Helpful and friendly. Not pushy sales. After service very good. Swift responses. Jordan, Rebecca and Chloe all fantastic."

2 years ago

Alan Stancliffe star-alt star-alt star-alt star-alt star-alt

"I am new to the process of car leasing so it was with some apprehension that I contacted Hippo. I have been impressed with the professional way in which I was treated and the clarity of the whole process. You account manager,Adam, is a credit to the business"

2 years ago

Allan star-alt star-alt star-alt star-alt star-alt

"Sam and Keri have been outstanding from the beginning. Keeping me upto date and ensuring everything has been put into place. Both have great customer service skills. Sam done brilliant getting this deal done and dusted in very little time and managed to keep my deposit within budget. Great experience so far with Hippo thanks guys."

2 years ago

Ashley star-alt star-alt star-alt star-alt star-alt

"Excellent customer service. Kyle was so fast and efficient and kept it contact through the whole process"

2 years ago

Joanne star-alt star-alt star-alt star-alt star-alt

"Rob Loraine was the man I was dealing with, so efficient, informative and friendly. Everything was so so simple to do, all queries dealt with, expectations managed, can't fault the company or staff"

2 years ago

Ryan star-alt star-alt star-alt star-alt star-alt

"Rob. Was very helpful explaining the process step by step. Good customer care."

2 years ago

Antony Kay star-alt star-alt star-alt star-alt star-alt

"Great company"

2 years ago

Sarah Eastwood star-alt star-alt star-alt star-alt star-alt

"Happy to take your money but not sort any problems afterwards - aftercare is dismal. Very disappointed"

2 years ago

Mr Lovemore Makurudzo star-alt star-alt star-alt star-alt star-alt

"Professional , friendly and no hidden costs ! Very efficient and smooth deal throughout"

2 years ago

Caroline Moore star-alt star-alt star-alt star-alt star-alt

"Well where do I begin? I sent a message through last Thursday 24th Feb 21, by Friday teatime I have chosen my new car!! Many thanks to Rob Lorraine for all his help I couldn't of asked for anyone better. I hope you are there in 3 years time as i will ask for you, as I will be back again for another new one. :-)"

2 years ago

Novak star-alt star-alt star-alt star-alt star-alt

"Very friendly and helpful, not only with me getting a new car but what to do moving forward with my old one"

2 years ago