About Hippo Prestige
Hippo Prestige is a high-end car dealership with a hook:
We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.
From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.
Phone
Address
Unit 26, Trident Park
Trident Way
Blackburn
BB1 3NU
AutoTrader 
CarGurus 
7,431 reviews
4.5/5 average rating
JOHN UNDERWOOD
Julie Watts
"It was very straightforward when purchasing my new car from Hippo. The staff were friendly and professional. Thank you to Richard Davies and Jodie Court for making it a great experience. Love my new Mercedes."
3 years ago
Patricia lavery
"Fantastic no complaints, first class professional service. I was kept up to date on every aspect of my experience on buying a new car. Kevin and Mark assisted me with any questions I asked, at great speed. I would definitely recommend Hippo. As this was my first experience with PCP, they both where always on hand to answer any queries I had. Great service th..." Read more
3 years ago
nauman ahmed
"Very average service, slow responses and not competitive pricing, so decided to use someone else"
3 years ago
Elaine Berry
"Have used in the past and received excellent service so returned, however wish I hadnāt bothered. Poor communication from Jack Watson Expected me to sign an agreement on a car that I hadnāt seen or driven (???) and then refused to take calls after I had changed my mind. Waste of time - your time and money are best spent elsewhere. Waiting now for a refund..." Read more
3 years ago
Tara Cooper-Bull
"I have used hippo prestige for the third time, as I am always impressed their dedication and service from start to finish! In particular Dane & Libby were outstanding throughout the whole experience I would also like to mention Kim at the Luton depot was outstanding too! I would highly recommend using Hippo!!"
3 years ago
Maz
"AVOID LIKE THE PLAGUE!!!!! VERY LONG EXPLAINATION BUT TRUST THE BAD REVIEWS REGARDING USING HIPPO GROUP. Departments I had to deal with HEAD OF MANAGEMENT, COMPLAINTS DEPARTMENTS, ETC... PLUS THE WHOLE COMPANY IN GENERAL YOU CANT TRUST THEM. THEY EVEN TRIED MISSLEADING ME INTO SIGNING A DOCUMENT THAT WAVERS MY CONSUMER RIGHTS, THEY ALSO COMPLETELY IGNORE..." Read more
3 years ago
Louis Belll
"I was in an accident and in need of a new car quickly and there were so many things to sort out Sam Patel was fantastic sorting me out with a great deal super quick and Libby Pickles sorted all my paperwork and finalised the dealā¦.both with great speed and efficiency and always friendly and professional at all times, they turned a very bad situation into an..." Read more
3 years ago
Tba
"So far I've had a great experience with the team at Hippo. Will Cairns found cars to choose from for my needs and requirements. When I had selected a vehicle amd he had sorted finance i was contacted by Rebecca Bugler from the admin team. She was very efficient and I received all documents and a call to explain what was coming soon after finance documents we..." Read more
3 years ago
Raymond Poxon
"Anthony Walton delivered my new car, on time, and with professional efficiency. In all, excellent service from Hippo."
3 years ago
Julie Thompson
"Very happy with my new car , you went out of your way to help me find a new carv"
3 years ago
Mr Mollins
"Exceptional service and fast turn around with vehicle. Would highly recommend."
3 years ago
Oliver Dakin
"I have never experienced customer service like it before. From the first contact with Jonathan he was helpful, knowledgeable and couldnāt do enough to help. Even after I had been passed onto the next stage in the process, and ran into a problem, he immediately took ownership of the issue, and found a solution to the problem that worked for everyone, at the..." Read more
3 years ago
Victoria Button
"Amazing team who found the right car for me (thanks Dan)and made the paperwork process (thanks Hannah) so easy right down to the driver who dropped the car off, the most courteous Antonio!"
3 years ago
Mr Annoyed
"Absolute shambles. After waiting ages for various quotes to come through, eventually the quote came through. They has run out of the specific engine that we wanted but had a 1.2 petrol so decided to proceed regardless. Quote came through everything seemed ok but the specs didn't seem to match the car. Turns out they had quoted me for a completely different c..." Read more
3 years ago
Elizabeth Todd
"Sales team were fine but after care I felt I had to chase to get a response. I would use again though."
3 years ago
Alkab
"Had a quick and easy application for finance with Rebecca bugler helped me through the claim very happy thank you so much"
3 years ago
Micky Broom
"have had to change this review because I feel that Hippo have fallen well short of the service that I would expect. The handover of the car was a bit of a con. I was told by the driver delivering the car that the service book was on the passenger seat, right enough there was a book on the passenger seat but it was one that Hippo had made up. to this day I ha..." Read more
3 years ago
Geo Marshall
"Not having the greatest credit rating, I have trodden this path before. What Iāve experienced in the past is some salesman calling me his āmateā before heād even taken my full name, guaranteeing he could get me what I want, then being unreachable for days later until finally admitting none of the above was actually true. Not so with Hippo!! Understandably..." Read more
3 years ago
Matthew Beecroft
"Fantastic service from start to finish with Jonny and Libby when recently buying a car. Both very friendly and easy to contact with any questions making the whole process very easy and calm. Collection on the day with Tom was quick and easy. The car itself was immaculately presented despite being a used car so thanks also to the service/valeting team. Highly..." Read more
3 years ago
Lisa Boyle
"Everything was so quickly processed and the staff customer service were so attentive Even the delivery guy dropping off the car went over all parts of the carās operational system as I had never driven an automatic he took the time to go over it all with me until I was comfortable . Great service all round from all the team."
3 years ago
James Murdoch
"Not had a good experience a shambles form start to finish buying a car is supposed to be an joyful experience not for me will not be coming back to hippo shambles of a company once you sign documents sales man not interested was difficult to get a hold of him not great. If someone wish to call me I would explain my review if your interested."
3 years ago
Ivan Taragos
"Excellent service All well explained and approved very fast."
3 years ago
Amy Coyle
"Canāt fault the service we have had at all. I dealt with Danny, Brittany and Katie who were all brilliant and really efficient, Danny was my account manager and was a really friendly guy, not too pushy and very quick at getting back to me when I had any queries and very knowledgeable. Tom handled our collection and again another very friendly member of the t..." Read more
3 years ago
Scott D
"Excellent service throughout the process starting with Dane as soon as we walked in the showroom followed by Jodie who kept us in the loop from start to finish Great communication and customer service, best we have had buying a new car! Keep up the good work!"
3 years ago
"Having used Hippo before I contacted them again to up date my car. Everything was arranged for me after I supplied information that they required and my new car is being delivered on Tuesday. The girls in the Admin Office were most friendly and helpful as well as sale man Richard. I have recommended Hippo to colleagues and would encourage anyone wanting help..." Read more
3 years ago