Hippo Prestige icon

Hippo Prestige Reviews & Testimonials

4.5 (7,503)

AutoTrader Reviews: 7,431


5
80%
4
7%
3
2%
2
2%
1
9%

87% of AutoTrader users would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

  7,431 reviews
  4.5/5 average rating

Sally Jones star-alt star-alt star-alt star-alt star-alt

"Really smooth process and Louis was really helpful and kept me updated"

9 months ago

Alan star-alt star-alt star-alt star-alt star-alt

"Keeping the customer informed at each stage of the process was v Important to me and am pleased to say this is what happened."

9 months ago

Susan Heemskerk star-alt star-alt star-alt star-alt star-alt

"Initially Very good at the start...HOWEVER....once the I recieved the car the tow bar was missing, the boot gate was missing. I have had no reply from my emails I have sent. I tried to phone customer services. I went from being number 2 in the queue to number 9. I preceded to wait in the queue and got to being number 1 in the queue, ONLY to be put back to nu..." Read more

9 months ago

Veronica Goldstone star-alt star-alt star-alt star-alt star-alt

"Amazing service,"

9 months ago

Janet star-alt star-alt star-alt star-alt star-alt

"Excellent customer service. Transparent with information."

9 months ago

Richard Lawrie star-alt star-alt star-alt star-alt star-alt

"We wanted to buy a Range Rover Evoque for our driving holiday to the south of France as renting seemed wasteful and the Evoque is my wife's favourite car - We decided to buy through Hippo and Kyle was the salesman who answered the phone -- he gave us all the info we could hope to need. we selected a delivery date that suited us and the whole process took jus..." Read more

9 months ago

Glynn star-alt star-alt star-alt star-alt star-alt

"Easy to talk to staff..quick responce... Good clarity all round good service."

9 months ago

Donna Ross star-alt star-alt star-alt star-alt star-alt

"Communication needs to be improved. Hippo need to be more proactive with communication and not wait for the customer to have to get in touch to find out/chase up what is happening next regarding next steps, e.g. delivery date of new car. Since the deal was completed, communication has ceased, leaving me to send multiple emails to find out exactly what is hap..." Read more

9 months ago

QM star-alt star-alt star-alt star-alt star-alt

"Would highly recommend avoiding Hippo leasing when looking to get a new car. They are fast with applications and fast to send you the payment details but once payment is made they delay the original delivery date they tell you. They will tell you your car is going through their ‘multi million pound’ test centre on the first week and then you hear nothing bac..." Read more

9 months ago

Karen Simpson star-alt star-alt star-alt star-alt star-alt

"Fantastic from start to finish Sam was brilliant and kept me up to speed with what was happening."

9 months ago

Zully star-alt star-alt star-alt star-alt star-alt

"Easy to deal with"

9 months ago

Kirsty star-alt star-alt star-alt star-alt star-alt

"Lloyd @ Hippo was amazing! He talked me through the process gave me options based on my preferences and was clear with the process."

9 months ago

Sullaiman Ely star-alt star-alt star-alt star-alt star-alt

"The way i was treated and handle they were all very experienced and they knew exactly wat they were talking about"

9 months ago

Dana Campbell star-alt star-alt star-alt star-alt star-alt

"Very helpful and did all the work for me. Stress free HP"

9 months ago

Emily Olukunle star-alt star-alt star-alt star-alt star-alt

"Absolutely horrible company. Stay away from them. I bought a car from this company and sadly since I've never had a second hand car I didn't have the experience of purchasing second hand car. Firstly, the value of the car turned out to be a Lees value compared to what was sold to me. Then when car arrived the delivery person was in a hurry to leave so I ende..." Read more

9 months ago

karen porter star-alt star-alt star-alt star-alt star-alt

"James did everything to get me a good priced vehicle"

9 months ago

Peter Robinson-Wildman star-alt star-alt star-alt star-alt star-alt

"Very helpful .Extremely easy process"

9 months ago

Mr Cabey star-alt star-alt star-alt star-alt star-alt

"The service is high quality and professional. The agent that dealt with me was very efficient and helpful. I really liked the fact that he was very patient with me because I couldn’t make up my mind as to which vehicle to buy. I would recommend Hippo to anyone out there looking for a vehicle and outstanding customer service."

9 months ago

Amanda Mc star-alt star-alt star-alt star-alt star-alt

"Exellent support from start through to finish. I had an urgent request and the staff could not have been more helpful and accomodating. Lots of options discussed and no pressure to lease something I didn't want. Additional services such as gap insurance, etc were very clearly explained. I collected the car this morning, very happy with the service."

9 months ago

Anthony tiller star-alt star-alt star-alt star-alt star-alt

"Un relyble cars bad service very bad afrer sales Sold a duff to me not interested in putting it right. £12000 down the drain DO NOT USE HIPPO VERY BAD COMPANY"

9 months ago

JANICE star-alt star-alt star-alt star-alt star-alt

"From the first time I contacted Hippo right through to them securing a vehicle for me the service I received from Joe and Mark was absolutely outstanding and made the process so easy."

9 months ago

Nicola star-alt star-alt star-alt star-alt star-alt

"Sam Patel my account manager , I am very picky and he has the patience of a saint ! Well deserved 5 stars to him . Theapplication process was also very simple right through to handover and part exchanged from Ian also a 5 star he was amazing and helped me sort all my tax and insurance out ! Well done both of you"

9 months ago

John Skalley star-alt star-alt star-alt star-alt star-alt

"Took advantage of a vulnerable adult that recently had a stroke and sold him a 9k car on 15k finance with no proper background checks on his health or mental health"

9 months ago

Darren Maxwell star-alt star-alt star-alt star-alt star-alt

"Don’t go near Hippo Motor Group. Absolutely fine when looking to buy, they will email and call you constantly but beware, they will trick you into signing a deal and then charge you a fortune if you want to cancel ( even though it’s their fault) They will then ignore your emails and pass you from person to person over the phone. Nothing short of disgusting!..." Read more

9 months ago

Rochelle Sooserious star-alt star-alt star-alt star-alt star-alt

"After having and amazing outcome and getting finance with hippo. After 2 months I'd realised my car was leaking oil as I also drive a motorbike which is why I dint realise it sooner, I contacted hippo which then sent me to the Warrenty provider so after two nearly 3 months of having this vehicle. I have been told seals are not covered under Warrenty. the p..." Read more

9 months ago