Hippo Prestige icon

Hippo Prestige Reviews & Testimonials

4.5 (7,503)

AutoTrader Reviews: 7,431


5
80%
4
7%
3
2%
2
2%
1
9%

87% of AutoTrader users would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

  7,431 reviews
  4.5/5 average rating

Paul Norville star-alt star-alt star-alt star-alt star-alt

"Good sales service. Atrocious after sales / delivery Communication non existant"

7 months ago

Laura Brown star-alt star-alt star-alt star-alt star-alt

"Friendly staff, very accommodating when I needed to change collection dates. Car was lovely & clean."

7 months ago

Mark Houchen star-alt star-alt star-alt star-alt star-alt

"Plenty of cars to choose from. The personal agent who deals with you is always on hand to answer any questions. Straight forward, affordable and quick, love my new car"

7 months ago

Mrs. Lucy Corbin star-alt star-alt star-alt star-alt star-alt

"Had the car less than 6 days and the battery is failing tailgate won’t shut cannot lock the car. and no spare key as promised during the sale, but now telling me they do not provide it with cars over 3 years old. To replace both over £600. To return the car will lose deposit £820 plus return mileage fees plus £600 cancellation! For a car I have had for l..." Read more

7 months ago

patrick nugent star-alt star-alt star-alt star-alt star-alt

"Very helpful staff dealt with Remi and Luke they were very patient as I am not very good with online stuff i messed up the paper work several times,lol,I didn't any credit history but they got it for me. Am very pleased with my car, well done lads."

7 months ago

Mr star-alt star-alt star-alt star-alt star-alt

"Despite having a great sales team, Hippo sold me an ex-rental car that had scratches to bodywork, missing service history, and worst of all, a malfunctioning door lock, none of which were mentioned to me until I had paid a deposit and travelled all the way from Birmingham to Blackburn to collect the car! When pointed out to the handover staff, they simply lo..." Read more

7 months ago

G.O. star-alt star-alt star-alt star-alt star-alt

"Very good customer service from start to end. Regular communication, proactive, friendly. Happy customer."

7 months ago

Brian star-alt star-alt star-alt star-alt star-alt

"Helpfull people"

7 months ago

Jennifer McGeehan star-alt star-alt star-alt star-alt star-alt

"I recently enquired about car finance with Hippo.. and I have to say that my experience with a finance advisor, Jazz was exceptional!! It's not often I take the time to review many companies or staff but I was compelled to do so for Jazz. Jazz was super friendly and extremely information and took alot of time to walk me through everything from car details to..." Read more

7 months ago

Jane Foster star-alt star-alt star-alt star-alt star-alt

"Nothing went wrong other than when I agreed to buying the car I was told that it hada full service history. When the car was delivered I was given a package,it contained a service history that was on the current milage from Hippo. No history whatsoever. As a result I've no idea when it's due a new timing belt? Or a aircon refresh or a brake fluid change or..." Read more

7 months ago

Erin Jones star-alt star-alt star-alt star-alt star-alt

"Really fast and easy process, Oliver was great all the way through and took time to explain each step of the process. End result I got the car I wanted so very happy 😁"

7 months ago

Paolo Trianni star-alt star-alt star-alt star-alt star-alt

"Said they would take money to receive a car and that it was 100% refundable. They sold the car and then tried to transfer to another car. I asked for the money to be refunded. Now they're saying it is nonrefundable. I've asked my bank to retrieve the money and shown audio and DM proof. Went to Zuto and didn't get this issue at all."

7 months ago

Tracy King star-alt star-alt star-alt star-alt star-alt

"Really helpful finding the right car for me and negotiating terms."

7 months ago

Jill Burke star-alt star-alt star-alt star-alt star-alt

"Callum was very helpful"

7 months ago

Irene S star-alt star-alt star-alt star-alt star-alt

"I needed a new car quickly after mine was written off after an accident, and despite having a less than perfect credit score, hippo was able to get me back in the road. I dealt with Ellis who kept me informed and less than two weeks after making the initial enquiry, I took delivery of my new vehicle. So far, so good would recommend."

7 months ago

Steve Taylor star-alt star-alt star-alt star-alt star-alt

"From the first moment of enquiring Adam was extremely helpful and very informative and the whole process was very thorough."

7 months ago

Nicholas Savage star-alt star-alt star-alt star-alt star-alt

"Excellent customer service highly recommended"

7 months ago

hassan warda star-alt star-alt star-alt star-alt star-alt

"All the staff very professional,straightforward Gareth was very helpful and honest"

7 months ago

Claire Sargent star-alt star-alt star-alt star-alt star-alt

"Car ended up with was Over original budget also car had not got what I was specific about. They harassed and bullied feeling to get it all signed Only provided with one key - has put another needed on delivey paperwork heard nothing As soon as car delivered heard nothing from them no customer after care - worries me that the car is probably gonna be a loa..." Read more

7 months ago

Mad Wilburns star-alt star-alt star-alt star-alt star-alt

"i feel totally robbed by hippo. found a car on their website and told them i was interested, they sent me pictures and pictures of the inside boot area which should have a special charger that comes with all the 2008 e electric cars, so i paid a deposit to hold and waited for the car to be ready and prepped. i then booked a car courier to collect the car for..." Read more

7 months ago

Gav star-alt star-alt star-alt star-alt star-alt

"Two words, absolutely shocking"

7 months ago

Hana star-alt star-alt star-alt star-alt star-alt

"I contacted Hippo because I needed a new car asap. My account manager was Jazz and he was just wonderful. Answered all my questions patiently and arranged fast delivery of my new car which arrived yesterday. Thanks a lot!"

7 months ago

Gail Tidswell star-alt star-alt star-alt star-alt star-alt

"From the initial enquiry to collecting the car everyone was so helpful and caring. In all my years of buying cars it has never been as easy or pleasurable. Totally stress free. Fantastic team"

7 months ago

Jonathan Andrews star-alt star-alt star-alt star-alt star-alt

"From doing the initial search to ordering my new car was completely seamless (I was only initially browsing as really was not sure it was an affordable option). Joe Capstick was very helpful and had the finance and all paperwork done within a day. From start to finish took only just over a week from initially speaking to Joe to delivery of my new car. Th..." Read more

7 months ago

Esther Bin-Turay star-alt star-alt star-alt star-alt star-alt

"Hippo Motors has scammed me by refusing to return my deposit they sold a Nissan juke 2017 that never had a photo , sales man Thomas told me that the car photos was unavailable at that time , but send me the features of the car but didn’t declare the faults . When I Receive the car I was so disappointed that wasn’t the car expected to come out of that show..." Read more

7 months ago