Hippo Prestige icon

Hippo Prestige Reviews & Testimonials

4.5 (7,503)

AutoTrader Reviews: 7,431


5
80%
4
7%
3
2%
2
2%
1
9%

87% of AutoTrader users would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

  7,431 reviews
  4.5/5 average rating

Lisa L star-alt star-alt star-alt star-alt star-alt

"Customer services shocking. I purchased my car in July from the Blackburn branch and have had nothing but issues with the car from day 1. I was expected to take it to a garage under my £55 a month service plan I have in place which is completely unacceptable. Customer Services take around 4 weeks to respond which is why it's taking so long to be resolved. I..." Read more

8 months ago

nick star-alt star-alt star-alt star-alt star-alt

"Very good all round performance Second car I have brought through Hippo"

8 months ago

Benjamin Whittaker star-alt star-alt star-alt star-alt star-alt

"If you were to go and buy a car off the forecourt the chances are you could drive it away the next day. Use the internet and you are waiting 12 days even though they have payment. Never again"

8 months ago

excellect customer care star-alt star-alt star-alt star-alt star-alt

"Thanks Billy Young for a fantastic service.Am excited my car got delivered enjoying the ride."

8 months ago

Martin Dunne star-alt star-alt star-alt star-alt star-alt

"Excellent phone manner and communication"

8 months ago

Simeleni Chibanda star-alt star-alt star-alt star-alt star-alt

"Best company ever. Keeps updated from the start to the end"

8 months ago

Mrs Joanna Norbury star-alt star-alt star-alt star-alt star-alt

"Great service from start to finish"

8 months ago

Helen NICHOLLS star-alt star-alt star-alt star-alt star-alt

"Customer service is outstanding. Friendly, efficient, honest and reliable"

8 months ago

excellect customer care star-alt star-alt star-alt star-alt star-alt

"Great customer services.They explain everything,very patient with customers .Excellent cars ."

8 months ago

PAUL SADLER star-alt star-alt star-alt star-alt star-alt

"Polite and courteous, and always kept upto date"

8 months ago

Denise Boland star-alt star-alt star-alt star-alt star-alt

"James Dorkin was 💯 helpful efficient and very nice to do business with he helped me so much and I’m very grateful to him"

8 months ago

Emma Melin star-alt star-alt star-alt star-alt star-alt

"Charge 600£ if u change ur mind 12 hours later. Yes it may be in the small small print..but theybgo over erverything else dnt mention that!!"

8 months ago

Bruderer star-alt star-alt star-alt star-alt star-alt

"Regular feedback and help finding a suitable lease vehicle. Simple application and finance procedure"

8 months ago

Sajeena Moosakutty star-alt star-alt star-alt star-alt star-alt

"From Kevin. R : The best ever!!!!! Billy young the man I can’t fault he has made my experience the best I’ve ever had that man needs a pay rise with all the obstacles that got threw on him and me he manage to get me through smoothly very polite I can’t wait to do it all over again top man⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"

8 months ago

Marie M star-alt star-alt star-alt star-alt star-alt

"Matt was very helpful and kept me up to date throughout the whole process"

8 months ago

Mr Battiste star-alt star-alt star-alt star-alt star-alt

"The process locating a vehicle was fairly straight forward, and the agent did a good job finding me a vehicle that met my criteria and budget. However, after making payment the communication from hippo dropped rapidly. My delivery date was promised on purchase as 5 to 8 days due to my criteria needing a car that was readily available. This kept moving backwa..." Read more

8 months ago

richard willis star-alt star-alt star-alt star-alt star-alt

"Pre sales was good, and easy to arrange. Post sales however has been very poor with lack of responses to emails in a timely manner relating to outstanding issues. After a promising start it has been very disappointing."

8 months ago

Toni Ogle star-alt star-alt star-alt star-alt star-alt

"Very excited to have secured a lease with the help of Tom Bradbury. He was so patient and more than happy to look at varying cars for me to choose between. Nothing was too much trouble and he didn't chase me once. He kept in touch but never pushed me and always agreed a suitable time to call if I wanted him to. More sales people should adopt this approach as..." Read more

9 months ago

Lucy Cawdron star-alt star-alt star-alt star-alt star-alt

"I reported service light was on an they ensured me the car had been serviced. I wanted to speak to someone and have been given no opportunity too. My problem is unresolved."

9 months ago

Miss Sandra Salza star-alt star-alt star-alt star-alt star-alt

"Helpful as I needed my vehicle before the delivery date."

9 months ago

Kimberley star-alt star-alt star-alt star-alt star-alt

"I have had the pleasure of being assisted by Tom Bradbury in my search for a leasing deal. I really had no idea as to what I could achieve within my budget but Tom was on hand each step of the way and with his knowledge and experience of the car market was able to secure me the perfect model for my needs within my price range. It has been an amazing experien..." Read more

9 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Hippo are a great company very attentive im absolutely so pleased the way they handled my interest and have ended with a blinding car even when they have got their commission and sold it to me they still would take my calls and treat me like a new customer I will neve ever go anywhere else for the rest of my life"

9 months ago

Gavin Dodgson star-alt star-alt star-alt star-alt star-alt

"Satisfactory service from Start to order"

9 months ago

Dave Stones star-alt star-alt star-alt star-alt star-alt

"Very clear in all information and very heloful"

9 months ago

Paul Elsworth star-alt star-alt star-alt star-alt star-alt

"Too many bad experiences and condition of vehicle bad"

9 months ago