About Hippo Prestige
Hippo Prestige is a high-end car dealership with a hook:
We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.
From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.
Phone
Address
Unit 26, Trident Park
Trident Way
Blackburn
BB1 3NU
AutoTrader 
CarGurus 
7,431 reviews
4.5/5 average rating
Sylvia Martin
David
"Truly awful and liars. Told never book air con at local garage and the would pay. Tried several times and won’t allow it. Taking them to court. Do not use these people. Great service before you get the car. Awful after AVOID"
8 months ago
Mr Michael Holland
"Very clear on all aspects dealt with me in a very professional way"
8 months ago
Pawel Dobrzanski
"Very nice and quick service"
8 months ago
Shaquan Young-Okuseinde
"Quick and easy process, clear explanations."
8 months ago
Brian
"I WILL NEVER PURCHASE A VEHICLE FROM THESE GUYS! I WAS SOLD A MERCEDES C220 AMG SPORT BY A CON MAN & POINT OF PURCHASE I WAS HAGGLED INTO PAYING FOR THIS VEHICLE! WITHIN 30DAYS OF PURCHASING I HAD ISSUES WITH MY WHOLE BRAKE SYSTEM WHICH HAD TO BE REPLACED! THIS CAUSED ME A GREAT DEAL OF STRESS!! FURTHER DOWN THE LINE, THIS CAR HAS ANOTHER SERIOUS FAULT WHICH..." Read more
8 months ago
S.K
"First time I saw finance documents I was also sent a document to sign saying I'd received finance docs previously and had ample time to review them before signing. I absolutely did not. Was also informed car would be ready and delivered alot sooner than it was; when at first contact and point of sale I expressed I'd only proceed if car would be ready earlie..." Read more
8 months ago
Kevin Buxton
"My acccount manager Huz was so helpfull I am an older client and tec sometimes boggles me but he took the time to explain everything really putting me at ease. Thank You Huz"
8 months ago
Ian Mc Allister
"Ease of doing everything remotely, and the people I worked with are most helpful."
8 months ago
Shaun
"From initial enquiry, I was allocated my account manager Jazz who from the start, explained the process in a way that was really clear and clarified any points needed where i was a little slow on picking them up. Jazz was able to bring in his knowledge and experience which also helped me explore the options available to me, discussed vehicles I was intereste..." Read more
8 months ago
Katie Mellor
"Chasing and chasing pre-purchase however once deposit is paid & sale is made little to no contact from anyone, can’t get in touch about collection or delivery. Disappointing post-purchase care"
8 months ago
Kristie Penglase
"No one would return my calls I had to phone in several times a day everyday. The first car I was sent had so many things wrong with it despite being told it had been serviced and checked over. I had to be sent a second vehicle and that took an absolute age. After all the issues that weren’t my fault I was going to be charged £80 for the new vehicle. Utterly..." Read more
8 months ago
Amy Mcgowan
"The staff are great especially robbie this is my second time round and as always he was so helpful getting the best deal for me and my budget thanks again 😁"
8 months ago
Tola
"Communication is bad no one read their emails nor response was received still awaits vehicle a month after making payment l regret the day l got a call from ur representative letters sent to wrong address, neighbours known my plans for a car cos letter was opened, up till now email sent with wrong address on it"
8 months ago
Esther Bin-Turay
"Hippo motor I bought a car from this company in October a Nissan juke tekna cvt I was promised a 172 check on the car I never saw the pictures because I was told by Thomas the account manager that was chasing and requesting for documents to collect money from Zopa the finance company, that the car was in the workshop and didn’t have photos but he sent me spe..." Read more
8 months ago
Miss Dexter
"Excellent service so far."
8 months ago
Francesca
"I was completely mislead, I was told the delivery would be free, I was told they would arrange the delivery and that there was a garunteed price for my car. I was told they would handle the finance left on my car and that I was put on an urgent list to move it forward. In the end I asked as a gesture of good will if they could cover the delivery cost and the..." Read more
8 months ago
David
"Customer service still review to assist. They either ignore you are says it’s not then and pass you on to someone else. Pre purchase they can’t do enough. After sales awful ."
8 months ago
Lars Toth
"Our contact/sales person Elliott in Hippo. He was extraordinarily helpful , far beyond the 'call of duty'."
8 months ago
anita Bear
"great and fast service 10/10"
8 months ago
David
"Communication and customer service after the sale is Zero. Do not use these people. They will pester you to death while you are looking to buy but completely ignore you after. And note they won’t respond to any poor review as they know they are hopeless"
8 months ago
Esther Bin-Turay
"Hippo motors I recently took a Hp car from hippo a Nissan juke 2017 and was delivered on the 26th which I paid £198 for delivery , I was totally disappointed when I saw the car scratches inside and outside of the car , torn and chopped at the back of the seat rusty windscreen wiper , short dated mot not the right dates given to me before purchase , key..." Read more
8 months ago
Lee Crockett
"Ordered a car 2 weeks ago stoop no idea when it’s coming"
8 months ago
Brian Mckeeve
"From the beginning my account manager Josh was the best. He was patient with me (I had a car to sell first) and explained everything that I wanted. It wasn't mechanical scripted nonsense like others. Finance was arranged and all 'paperwork' was electronic. Delivery or collection was the choice. Time was taken to prepare the car and issue a new mot. I chose t..." Read more
8 months ago
Paul
"Picked up the car and engine light came on. Car was driven off and light turned off but came back on when driving home. Asked for when the car was last serviced and no information given, they’d look in to it but no one contacted with any information. No service book or printout given despite asking for it. Handover of car took far too long and it was obvious..." Read more
8 months ago
"Make sure to get everything check. Don’t get blinded by there sweet talk and fresh cleaned car! - (technically its only been clean outside, the engine was filthy! Goodness) Once you get the car, thats it! You have been tied down with finance and no one will help you if there is a fault or whatsoever. Its only been 5 months since we had the car worth 27k and..." Read more
8 months ago