Hippo Prestige icon

Hippo Prestige Reviews & Testimonials

4.5 (7,503)

AutoTrader Reviews: 7,431


5
80%
4
7%
3
2%
2
2%
1
9%

87% of AutoTrader users would recommend Hippo Prestige

Hippo Prestige logo

About Hippo Prestige


Hippo Prestige is a high-end car dealership with a hook:

We are one of the only family-run motor groups in the elite, sports & performance supercar & luxury 4x4 sector that nurtures the complete and unique car-buying journey for you, our valued customers.

From our first ever chat through to delivery and aftercare, we pride ourselves on the important relationships that we maintain, the exquisite and emphatic cars that we invite you inside and our exhilarating yearly events calendar.

Email

info@hippomotorgroup.co.uk

Phone

01254 916450

Address

Unit 26, Trident Park

Trident Way

Blackburn

BB1 3NU

  7,431 reviews
  4.5/5 average rating

Elizabeth Pickstock star-alt star-alt star-alt star-alt star-alt

"Very professional, kept me informed on the progress of the car coming in, when I visited the showroom I was pleasantly surprised, the staff were friendly all very smart, it made me feel like I wanted a job working with you!! Keep it up and thank you"

5 months ago

Garry O'Brien star-alt star-alt star-alt star-alt star-alt

"After spending over an hour researching a deal involving two phone calls, I was informed that the deal was not available and the quote was nearly double . Not impressed. Sort out your adverts"

5 months ago

Andrea Bickerton star-alt star-alt star-alt star-alt star-alt

"Friendly knowledgeable staff and good communication. Competitive rates also and flexible options"

5 months ago

Ian Cranston star-alt star-alt star-alt star-alt star-alt

"Crystal has been so helpful and efficient"

5 months ago

Angela star-alt star-alt star-alt star-alt star-alt

"The Account Msnager was professional and efficient. He kept in touch regularly and was happy to explain the process"

5 months ago

Steve Griffiths star-alt star-alt star-alt star-alt star-alt

"pretty good to work with, would use again"

5 months ago

colin mclatchie star-alt star-alt star-alt star-alt star-alt

"Fantastic service from everyone involved. Seamless from point of contact to car collection."

5 months ago

Shaun star-alt star-alt star-alt star-alt star-alt

"Fast and reliable. Followed through with what they said."

5 months ago

Paul Hutchison star-alt star-alt star-alt star-alt star-alt

"Fast,Reliable and always there to help as often as you need them"

5 months ago

Ashley Cross star-alt star-alt star-alt star-alt star-alt

"Great friendly staff nice smooth process would highly recommend"

5 months ago

Holly star-alt star-alt star-alt star-alt star-alt

"I did get a car and was the best finance deal available. However, the car was reported as having no issues but the car came with a suspension problem and a scratch on the windscreen and Hippo have not fixed the issues and I had to pay my local garage to fix them instead."

5 months ago

Andrew Williams star-alt star-alt star-alt star-alt star-alt

"Very helpful and polite very knowledgeable about the process"

5 months ago

Grandma sue star-alt star-alt star-alt star-alt star-alt

"I have felt very pressurised into buying a car I had 36 emails and 18 phone calls and was told the finance had gone through and it can’t be cancelled just like that so I have a car coming I haven’t seen and I’m not sure if I really want it"

5 months ago

Lisa L star-alt star-alt star-alt star-alt star-alt

"Worse Customer Service I have ever experienced. My issue has been ongoing since day one and I've been directed to use my warranty which I pay £55 a month for. I took the car to the garage and had to pay £70 for diagnostics as the claim hadn't gone through I'm now having to chase to claim the £70, Hippo have been no help what so ever. They'll respond to this..." Read more

5 months ago

Gaz star-alt star-alt star-alt star-alt star-alt

"As much as reviews are written by customers and seen responses from the company to those reviews, they are all formalities, just to show actions are being taken but they never are. The sales executive ( not to mention names to shame him) took the deposit so quick, and was co-operative to the point until he got the deposit. when i cancelled the viewing due..." Read more

5 months ago

John star-alt star-alt star-alt star-alt star-alt

"A very helpful speedy service"

5 months ago

Alison Crane star-alt star-alt star-alt star-alt star-alt

"Awful experience with hippo leasing . Great experience from leasing sales team . Then the car broke down twice in the first 6 months . 1. Car had outstanding recalls to Audi I wasn’t informed of when handed over to me . Car broke down at edge of road 3 months into agreement , had to use my insurance Rac recovery . 2. Clutch failed within the 6 months, r..." Read more

5 months ago

R McL star-alt star-alt star-alt star-alt star-alt

"Good experience leasing a car via Hippo. Did find the salespeople a bit painful to deal with (were trying to compete with each other for the commission) - and none of them matched the price that was available on the Hippo website. But aside from aggressive sales tactics - cannot really fault the overall leasing process from start to finish - and the car (i..." Read more

5 months ago

GERARD PRICOP star-alt star-alt star-alt star-alt star-alt

"Poor customer service, not responding to simple questions."

5 months ago

Iain Cummings star-alt star-alt star-alt star-alt star-alt

"Made sure the car was 100% before making it available for collection leaving me to just enjoy driving it!"

5 months ago

Louise Morgon star-alt star-alt star-alt star-alt star-alt

"Ryan was amazing! Went above and beyond. Always had time to explain everything to me! Andy the delivery driver was also amazing. Very polite. This is my second car through Hippo and I would not go anywhere else. Thank you"

5 months ago

Henry Atwine star-alt star-alt star-alt star-alt star-alt

"Support was great"

5 months ago

Lucy Edwards star-alt star-alt star-alt star-alt star-alt

"Done a fantastic job from start to finish when I collected car 16/12/23 staff are very welcoming polite helpful & toilets I was gob smacked at Blackburn hippo dealer ship they are lovely wish I had a bathroom like that 🥰"

5 months ago

Matthew Bates star-alt star-alt star-alt star-alt star-alt

"Decent service. Hard to get through on the phone but other than that very good."

5 months ago

Mr Zafar star-alt star-alt star-alt star-alt star-alt

"Very unprofessional and unethical . They have wasted 2 months of my time . Will make sure my family do not do any business with them . Worst car buying joinery which thankfully ended with no car."

5 months ago