Endorsal 
Google 
M R
Jack L
"Full story below. In short - save yourself, money, energy, effort, heartbreak and time wasted fighting with this company. Not professional movers. Movers arrived late and boasting a hangover! arguing amongst them about who had done the most work, they caused extensive damage in the house which needed redecorating, extensive damage to my belongings in the mov..." Read more
3 years ago
Trevor Cassie
"No communication for months once items collected. When finally tracked someone down we got told this person was out of office (After nealy 6 weeks). Once back we got informed that 2 of our bags had been lost. Surprisingly the 2 with all our valuables in them (stolen, me thinks). Again no ncominucation for months trying to resolve. Finally shipped, Asked for..." Read more
3 years ago
A Ez Alex
"You been warned Stay away from this company Double their prices and delay and hold shipment to make you pay more They cannot even produce evidence to support the doubling of price"
3 years ago
Lisa Webb
"Delivery man from PSS stole my watch from my house during a delivery. Worst company ever and most upsetting experience. It was my wedding present. I am still waiting for insurance on my broken goods too. Awful people and terrible company. AVOID!"
3 years ago
Stephen Kennedy
"I am not sure our experience could have been much worse. It started out well - friendly surveyor came round to do an appraisal of volume of our contents, the contact with the office to arrange a time went ok. On positive side - the packers themselves packed items carefully and items they packed arrived safely, even fragile items. However, cutting a long and..." Read more
3 years ago
A Ez Alex
"Demanding extra money to nearly double the quote Ransoms your good Very unprofessional Avoid"
3 years ago
ZP
"1. Very aggressive and pushy. 2. Incompetence around insurance (Laura C., if you don't know a technical term, don't argue with the person using it. Find out what the term means first. Cause guess what, the insurance provider said the same thing I did... You know like maybe I know what I'm talking about because it relates to my profession...) 3. Generally r..." Read more
3 years ago
Renata
"If your experience is anything like ours, expect frustration and to pay double what is quoted (and paid in advance) and receive your goods months and months after the estimate. We were wrongly advised by PSS in respect of the customs form required, which led to our possessions having to go in to chargeable storage for almost 5 months in the UK, once the cust..." Read more
3 years ago
Evaine Ladwa
"Pss 382447 PSS used DPD to collect my boxes and they lost my precious belongings. They do not even have the professionalism to do a proper investigation of the missing boxes nor provide timely updates."
3 years ago
CW
"Have used them several times, and each time the service gets a little worse. The most recent occasion has taken 4 months and still not resolved. The have misplaced my items and took weeks to find them. Were no upfront about their charging, at each stage hitting me with another bill, and now they have misplaced my deposit and payment, which was done in Aug 22..." Read more
3 years ago
Chris Hawkins
"Oh what a suprise 4 months after my items left uk and paying the original quote .. Had emails asking for increased prices.. So paid 2 others now ship is like 4 weeks away they asking for even more I can only say never use this company I am having the worst experience ever."
3 years ago
Sacha
"Absolute fraudsters! They will basically hold your belongings as ransom at the other end until you pay extortionate additional charges for no specific reason - they just give totally non-sensical and vague reasons for the charges, with no proof. Read the other reviews. This rating must be altered by them writing fake reviews and rating awards. Additionally t..." Read more
3 years ago
Dear Mr Lee
"PSS have been paid to collect 10 boxes bound for Australia. They have failed to collect on 2 occasions wasting my time as I took both days off from work! On both occasions they sub-contracted APC and DPD and both let me down with DPD stating that no-one was at the address! PSS cannot walk away from this and blame others for a service I paid them for. Extreme..." Read more
3 years ago
Muhammed Swehli
"Honest to god the absolute worst company I have ever had the misfortune to work with. The delayed my loading because it was too hot. Refused to cover the extra rent now due then try to charge me more money for freight because we missed the vessel and the next one was as more expensive. Ship with anyone else. Don’t trust this company. Mrs king and the rest of..." Read more
3 years ago
Karen
"The company do not manage your move overseas , your shipment is left on the dock, they don’t know whether it has left port until you undertake to track it yourself, they say it is beyond their control but they just don’t stay on top of things. Then they charge huge amounts for storage which amounts to another 20% on top of the removal bill. Don’t use this fi..." Read more
3 years ago
Nathan
"Don’t bother! Honestly the people that me and my partner have been communicating with are useless! Absolute waste of time. I had boxes collected on the 10th of September, 18 days later there sat in storage waiting to be assigned to a container! We were told we can use heavy duty tote boxes so we bought some and then 2 days before collection, told we had..." Read more
3 years ago
jamesatmacs
"This was the worst experience I have ever had with a removalist. I don't even know where to start. Firstly they delayed the collection of our pickup knowing we were leaving the country the next day. Then we had to organise for our son in law to come the following week and they simply did not arrive. We had to chase them down. No phone call, no message -..." Read more
3 years ago
Boris
"I had a terrible experience. I've had difficulties in the past finding a good moving company but this one was the worst. Their surveyor was wrong by more than 400CF!!! The day before the container shows up, the mover tells me things won't fit, (I felt blackmailed having to pay extra (either with larger container or later with a shared container shipping)) 2..." Read more
3 years ago
Unknow
"I had really bad experience from PSS. First of all quote vs invoice price variance was high, additional charges at destination wasn’t highlighted, I had to chase several times to know my shipment status, packaging materials used( I literally saw the wrap come off while loading the item) . Fingers crossed still waiting for the shipment to arrive safely."
3 years ago
Mark Hunter
"Just used this company for our move to Australia!! All I can say is stay very well clear , awful totally underestimated our move and now ended up with an additional cost of £4500 on top of the 6.5k we have all ready paid out , the surveyor got this completely wrong from day one , yet I’m being charged thousands more , use another company if possible"
3 years ago
Chris Hawkins
"Well it all seemed to be going well got a quote .. paid picked up my stuff as agreed.. Packing materials nothing special hopefully my items don't get damaged. Biggest issue is the hidden fees from the actual quoted price . Well i paid those now 2 weeks later another invoice for foreign currency rate . Like why should that be my issue and I chec..." Read more
3 years ago
andreas dittrich
"We moved from the UK to Germany and trusted PSS our complete household. First of all was it way more expensive than other, similar companies. We thought 'well, we pay for quality' - we've never been so wrong!! First of all was the process of people coming to our house packing our things a bit odd. Than there were the three youngsters, who were from an outso..." Read more
3 years ago
Melanie
"I desperately wish I had read all the way down to the bottom of this before I booked PSS to deliver a partial load to the Netherlands. I looked at some reviews and spoke to a few very persuasive and plausible sounding people at PSS. The price got significantly bumped up from an initial quote, but this was before and after Brexit, so I felt it was my own faul..." Read more
3 years ago
Merryn Fergusson
"I have had a very poor experience and seem to be in limbo. My package (no 343674) is now in New York, and has been for four months without my being informed that an invoice needed paying. I was consistently told that there was congestion in NY. We are now faced with monthly invoices for $100 in a cycle that we cannot see will stop. Only your company can see..." Read more
3 years ago
"Wish I could upload pictures of the damage! I have been very dissapointed with the quality of service from PSS and the customer service. I think this is directed at the Bristol office but I am not sure. I was shipping a couple of boxes from UK to Dubai and one of the boxes arrived looking like some had tried their best to destroy it. I have attached some pic..." Read more
3 years ago