Marian Duggan
Erik Wilgenhof Plante
"At the risk of something happening to our things that are currently in transit, I’m already writing a review. PSS removals seem initially a very friendly and reasonably priced company. We’re moving to Luxembourg and are living in a furnished house so there is not a lot of furniture to move. After getting several quotes, we decided to go with them because the..." Read more
5 years ago
jeves
"PLEASE READ BEFORE USING PSSINTERNATIONAL as I clearly did not do enough research. I have only just seen other reviews that are almost exactly the same as my experience. I am leaving an honest review of my experience with PSS and mainly their attached insurance company (Removal Claims Service is a trading name of Basil E. Fry & Co. Limited). While PSS initia..." Read more
6 years ago
Jonathan Crooks (DocRickDagless)
"We shipped a full container with PSS. They seem to be a good company when goods turn up without fault, but the minute goods are damaged through negligence they are anything but. Whilst the insurance was accepted for damage to our goods through negligence, the amount was so low it only just exceeded the excess even though the goods were totally written off...." Read more
6 years ago
Susana
"Company did not deliver what was discussed over the phone although I insisted on the details"
6 years ago
stephen wallace
"Never ever use this removal company. Moved a house furniture/goods from UK to Australia. Removal process shoddy and unprofessional. They extorted money out of us for services that weren’t required - I.e an additional van to Shuffle boxes from house to a 20ft container which happily would have fitted outside of the property (having previously done this..." Read more
6 years ago
StreetMate
"Get what you pay for... Customer service level is non existent!! Chased them all the way for details regarding shipping and never once an apology for lack of contact, mucking me about and messing up... They're cheap(er) for a reason not sure how they have been in business quite as long as they state!"
6 years ago
Hilary Skinkys
"We had a limited amount of our possessions shipped from U.K. to Lanzarote which cost approx £3500 with insurance.. When it all arrived the level of damage was breathtaking, then there was the wrangle with insurers. I had to take so many photos and write lots of emails, and that’s on top of having our precious things ruined. Some things didn’t turn up at all;..." Read more
6 years ago
Mark Hill
"Initial visit and assessment was positive but it went down hill from there. The PSS movers damaged a wooden floor in my property by dragging a wardrobe and then suggested my disabled mother and partner, who was on crutches at the time, had part caused the damage by trying to move the wardrobe themselves! On arrival we were charged a quarantine inspection fe..." Read more
6 years ago
hubertjones10
"PSS refused to insure a bottle of whisky I packed to send from the UK to New Zealand and when I opened my consignment in New Zealand i discovered that someone in their company had deliberately opened and consumed the whisky which was a wedding present. Despite repeated attempts to find out what happened to my cargo I have yet to receive a response. I would n..." Read more
6 years ago
Arthur
"Wish I'd read the review above and on other sites. Same story here. Quote is one price, once they have your stuff and you're in a different country, the price is suddenly significantly higher, none of the calculations upon which the price is based are correct (basic arithmetic seems beyond them) and they won't correct it. The result is a long drawn out discu..." Read more
7 years ago
Sean
"We used PSS for our move from the UK to Australia and they have been an absolute nightmare. We had 2 prior major moves with other companies with no issues at all, but PSS have been a disaster. Some examples: 1) They completely under-estimated our volume of goods, so we ended up paying around 50% more than their 'fixed price' quote - and if you don't pay they..." Read more
7 years ago
"What an absolute mess! My container was sent to Morocco before all the necessary documentation being in place, on my part and without The Moroccan side giving their authority to send it. The company in Morocco would never have authorised it to be sent before receiving the correct documents. So now, after bad, misleading or unclear information and an escalati..." Read more
5 years ago