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685 reviews
4.6/5 average rating
Alyse H.
Reno, NV
Oolongcha N.
Los Gatos, CA
"Absolutely a wonderful random find first, What a Room ended up fulfilling two wishes I had... to find a sectional that has the exact dimension to fit in our living room in a fabric that works with our beloved kids and kitty, and not paying more than $2500. Well they came well under, and that is absolutely amazing considering that they were able to make it ev..." Read more
5 years ago
Alyse H.
Reno, NV
"Really expensive not much to look at. Won't be back. For a young couple I cannot imagine spending 2,300 plus for a small couch. No thanks."
5 years ago
Oolongcha N.
Los Gatos, CA
"Absolutely a wonderful random find first, What a Room ended up fulfilling two wishes I had... to find a sectional that has the exact dimension to fit in our living room in a fabric that works with our beloved kids and kitty, and not paying more than $2500. Well they came well under, and that is absolutely amazing considering that they were able to make it ev..." Read more
5 years ago
Kiichi O.
Santa Clara, CA
"Really fashionable and durable furniture. I can recommend you this fantastic shop:) Especially sofa is good."
5 years ago
Kiichi O.
Santa Clara, CA
"Really fashionable and durable furniture. I can recommend you this fantastic shop:) Especially sofa is good."
5 years ago
Deb F.
Capitola, CA
"Found the perfect desk for my home office. Steven was very helpful. The transaction was easy. I love that they offer free delivery and set up. They were so kind to set up the desk in the truck as to not get my white carpet dirty. My neighbor was visiting as they delivered the desk and she is going to buy some items from them. All in all a pleasant expe..." Read more
5 years ago
Deb F.
Capitola, CA
"Found the perfect desk for my home office. Steven was very helpful. The transaction was easy. I love that they offer free delivery and set up. They were so kind to set up the desk in the truck as to not get my white carpet dirty. My neighbor was visiting as they delivered the desk and she is going to buy some items from them. All in all a pleasant expe..." Read more
5 years ago
Christina D.
Union City, CA
"What I like about What A Room is that the experience similar to having a personal stylist that is an expert in their craft and will be straight forward with you if something does not look good and will provide feedback and offer a solution. I appreciate that!It's a big store, but everything is neatly positioned so you don't get sensory overload. What..." Read more
5 years ago
Christina L.
Union City, CA
"What I like about What A Room is that the experience similar to having a personal stylist that is an expert in their craft and will be straight forward with you if something does not look good and will provide feedback and offer a solution. I appreciate that! It's a big store, but everything is neatly positioned so you don't get sensory overload. What stand..." Read more
5 years ago
Christina L.
Union City, CA
"What I like about What A Room is that the experience similar to having a personal stylist that is an expert in their craft and will be straight forward with you if something does not look good and will provide feedback and offer a solution. I appreciate that! It's a big store, but everything is neatly positioned so you don't get sensory overload. What stand..." Read more
5 years ago
qumber J.
San Jose, CA
"Dan made the process of furnishing our apartment so easy for my Wife and I. He was very attentive and showed us around the showroom providing tons of details on all the items that caught our eye. I appreciated the fact that whatever he did not have in the store he quickly located in various furniture catalogs. We eventually purchased a super cozy cha..." Read more
5 years ago
qumber J.
San Jose, CA
"Dan made the process of furnishing our apartment so easy for my Wife and I. He was very attentive and showed us around the showroom providing tons of details on all the items that caught our eye. I appreciated the fact that whatever he did not have in the store he quickly located in various furniture catalogs. We eventually purchased a super cozy chair (wh..." Read more
5 years ago
Catherine H.
Milpitas, CA
"So I got a reply ASAP from Steven after posting this.There some email problem on their side that somehow it goes to spam. He is very helpful on trying to fix the issue . He told me that the items that are damaged will be replace next week. I will post the pics of the item once I received it and give you the updates. My previous review below.We bough..." Read more
5 years ago
Catherine H.
Milpitas, CA
"So I got a reply ASAP from Steven after posting this.There some email problem on their side that somehow it goes to spam. He is very helpful on trying to fix the issue . He told me that the items that are damaged will be replace next week. I will post the pics of the item once I received it and give you the updates. My previous review below. We bought 4 it..." Read more
5 years ago
Lin P.
San Jose, CA
"If you're a picky shopper and want to be able to customize style, size, firmness, color, etc- then this is the place for you! We stumbled upon What A Room as we were shopping for our bathroom materials nearby. This is a small business so don't expect customer service to be fast and prompt since there are only a few people managing it. We purchased a..." Read more
5 years ago
Lin P.
San Jose, CA
"If you're a picky shopper and want to be able to customize style, size, firmness, color, etc- then this is the place for you! We stumbled upon What A Room as we were shopping for our bathroom materials nearby. This is a small business so don't expect customer service to be fast and prompt since there are only a few people managing it. We purchased a 3 seat..." Read more
5 years ago
Jennifer H.
Morgan Hill, CA
"Daniel and Steven was awesome
. Great customer services. Kept us in touch with the stats of our orders. No issues. Will come back and highly recommend"
5 years ago
Jennifer H.
Morgan Hill, CA
"Daniel and Steven was awesome . Great customer services. Kept us in touch with the stats of our orders. No issues. Will come back and highly recommend"
5 years ago
Tyler L.
San Jose, CA
"Happy to say that What-A-Room came thru for me and took care of my concerns. It's not always the issues experience, it's about how they're resolved... and these guys stuck with me and got me back on track. I can confidently recommend them to anyone on the market for a new couch."
6 years ago
william w.
San Jose, CA
"Got new sofas and dinner set. Came over and took measurements and help us chose the colors and style. Had enough room for a custom couch for four (which I loved).
Great place,great service"
6 years ago
Meri T.
Santa Clara, CA
"My husband and I had such a great experience purchasing a custom couch here! After pricing around at a few different places, we ended up buying a beautiful couch from What A Room that was fully customizable, affordable, and ready for us in three weeks! I would highly recommend this place to anyone looking to spruce up their living spaces. We worked w..." Read more
6 years ago
Jessica A.
Cupertino, CA
"I purchased a custom couch from What A Room back in 2016. After only a year, it started to squeak when sitting on it and felt like the springs were already bad. Fast forward another year - now when you just walked by the couch it would creak. Unacceptable.I called the company and told them that we aren't satisfied with the frame and comfort level as..." Read more
6 years ago
Andres V.
San Jose, CA
"Just want to send out a big fat shout out to What A Room. Me and my Fiancee purchased a queen bed and mattress the week before Thanksgiving. Daniel and Quinn promised to get it delivered on Wednesday the day before Thanksgiving. They kept their promise and it was delivered on Wednesday. During the installation the tech noticed that a few bolts were missing...." Read more
6 years ago
Anne F.
San Jose, CA
"Great job Steve and Ken! We are so happy to be sitting on our couch at last! We have a house in Baja, Mexico and purchased a couch and love seat from What A Room to be shipped to San Diego where our freight forwarder would bring it down. Even though it was palleted well by What A Room, the couch was damaged in transport between San Jose and San Diego. We..." Read more
6 years ago
"Really expensive not much to look at. Won't be back. For a young couple I cannot imagine spending 2,300 plus for a small couch. No thanks."
5 years ago