Yelp 
Google 
685 reviews
4.6/5 average rating
LaVonna W.
Mountain View, CA
nicholas s.
San Jose, CA
"Extremely helpful staff, no pressure and no problems with us asking many questions - they even called their interior designer to discuss colors to match our room. Phoned to let us know when the sectional was going to be delivered (as promised) and it arrived on time. Delivery guys were very friendly. We now have really lovely good quality sectional, built to..." Read more
11 years ago
nicholas s.
San Jose, CA
"Extremely helpful staff, no pressure and no problems with us asking many questions - they even called their interior designer to discuss colors to match our room. Phoned to let us know when the sectional was going to be delivered (as promised) and it arrived on time. Delivery guys were very friendly. We now have really lovely good quality sectional, built to..." Read more
11 years ago
Jen S.
East Bay, CA
"Since moving back to CA from the east coast, we weren't able to fit our couch in our pods and had to give it away. It's been several years since owning a new couch so it was great to discover What a Room! We like to support independent businesses as much as we can. We settled on a style that the husband and I could agree on. With any of the couches, yo..." Read more
11 years ago
Jen S.
East Bay, CA
"Since moving back to CA from the east coast, we weren't able to fit our couch in our pods and had to give it away. It's been several years since owning a new couch so it was great to discover What a Room! We like to support independent businesses as much as we can. We settled on a style that the husband and I could agree on. With any of the couches, yo..." Read more
11 years ago
Nikki S.
Los Angeles, CA
"What a phenomenal experience! Truly custom made furniture at extremely reasonable prices, with quick turnaround, and no sales pressure. I came in because I wanted a chaise lounge made for my office that looked similar to one I had seen at Crate and Barrel. Unfortunately, my office is a bit cramped, so I needed the dimensions of the chaise to be smaller (nar..." Read more
12 years ago
Erin J.
Vancouver, Canada
"What a room, what a deal! This review is loooong overdue, I think I went to see Ken back in March. I had just moved here and literally had no furniture. Ken was extremely helpful with helping me pick out furniture, and yes, you order from a catalog, but Ken will give you his honest opinion if something you pick is not great quality and will suggest other..." Read more
12 years ago
Steph C.
San Jose, CA
"This review is overdue but well deserved! What a Room is awesome!! Just like other Yelpers said, it's a small store and you order from a catalog but tons of options and help with the process. Definitely talk to Ken. He'll be totally honest with you if the quality of something is not good. He can help you mix and match sets too if you like one piece but not a..." Read more
12 years ago
K V.
San Francisco, CA
"I searched long and hard for couches, but nothing compared to the selection at Restoration Hardware. However, I was not willing to pay RH prices. Luckily I came across What a Room! I spoke to Ken and he told me they make couches and could design it however I wanted. So they replicated one I saw online, I just needed to add my own nail heads. Ken was so..." Read more
12 years ago
Lisa H.
San Francisco, CA
"We needed three beds in our new house and wanted to go to a few different places to shop around, starting with "What a house", sleep trains, IKEA... We ended up getting all of our furnitures at "What a house". Ken is great. He even came to our place to give excellent suggestions on what we should put at each room and how we should match the color and styl..." Read more
12 years ago
Vasanth N.
Sunnyvale, CA
"Ken was great, he was able to customize the sofa as per my needs ."
12 years ago
Steve S.
San Jose, CA
"50 Yelp reviews with 5 Stars , Small place in a strip mall , order from a catalog , Free delivery , Ships in 1 week , great prices... looks like a perfect recipe for a Scam . Trust me this shop works ...for those not willing to dole out 2k in NuImage and Scandinavian deisgn What a Room really works . They delivered a platform bed , High Quality great l..." Read more
12 years ago
Steve S.
San Jose, CA
"50 Yelp reviews with 5 Stars , Small place in a strip mall , order from a catalog , Free delivery , Ships in 1 week , great prices... looks like a perfect recipe for a Scam . Trust me this shop works ...for those not willing to dole out 2k in NuImage and Scandinavian deisgn What a Room really works . They delivered a platform bed , High Quality great l..." Read more
12 years ago
cita h.
Livermore, CA
"It was a pleasure doing business with What A Room! We completely furnished our new home with What A Room! furniture and we love it. Ken, the owner, went out of his way to deliver our items at times that were convenient to us. I would recommend What A Room! to anyone looking for a good deal and great customer service!"
12 years ago
cita h.
Livermore, CA
"It was a pleasure doing business with What A Room! We completely furnished our new home with What A Room! furniture and we love it. Ken, the owner, went out of his way to deliver our items at times that were convenient to us. I would recommend What A Room! to anyone looking for a good deal and great customer service!"
12 years ago
Katherine L.
San Jose, CA
"We recently purchased a downtown San Jose mid-rise condo--quite modern and sophisticated. We about died of shock as we looked for furnishings at regular furniture stores and even "discount" furniture outlets. And we hated the idea of ordering something sight unseen online, arranging delivery, and then assembling it all. We took the middle ground--we fou..." Read more
12 years ago
Katherine L.
San Jose, CA
"We recently purchased a downtown San Jose mid-rise condo--quite modern and sophisticated. We about died of shock as we looked for furnishings at regular furniture stores and even "discount" furniture outlets. And we hated the idea of ordering something sight unseen online, arranging delivery, and then assembling it all. We took the middle ground--we fou..." Read more
12 years ago
Jessica H.
San Jose, CA
"So far so good...husband and I just purchased a dining set from here today. Since we really knew what we wanted when we walked in, it was easy to tell the guys what we were looking for. They quickly showed us something spot on in the catalogue and we agreed on a great price. Delivery should be in 1-2 weeks, we're looking forward to it. Great customer ser..." Read more
12 years ago
Jessica H.
San Jose, CA
"So far so good...husband and I just purchased a dining set from here today. Since we really knew what we wanted when we walked in, it was easy to tell the guys what we were looking for. They quickly showed us something spot on in the catalogue and we agreed on a great price. Delivery should be in 1-2 weeks, we're looking forward to it. Great customer ser..." Read more
12 years ago
Theresamai L.
San Jose, CA
"I recently purchased a bed here and ken was the one who helped me out. There was no pressure to buy any additions, and I got exactly what I wanted. He also gave me a very good price. The bed was delivered as scheduled, and the delivery guy carried all my boxes to the door. All the boxes were compact & all the items were neatly wrapped. The set up was awe..." Read more
12 years ago
Theresamai L.
San Jose, CA
"I recently purchased a bed here and ken was the one who helped me out. There was no pressure to buy any additions, and I got exactly what I wanted. He also gave me a very good price. The bed was delivered as scheduled, and the delivery guy carried all my boxes to the door. All the boxes were compact & all the items were neatly wrapped. The set up was awe..." Read more
12 years ago
Seema S.
Milpitas, CA
"Hands down the best furniture place in the bay area. Very good customer service! Surprisingly we weren't ignored like most places. Both Dan and Ken are very helpful. They actually care about their customers, which was a first for us. Recently, my mom and I went to "What a Room" in search of a living room table, we picked one out in the catalog, but unfort..." Read more
12 years ago
Seema S.
Milpitas, CA
"Hands down the best furniture place in the bay area. Very good customer service! Surprisingly we weren't ignored like most places. Both Dan and Ken are very helpful. They actually care about their customers, which was a first for us. Recently, my mom and I went to "What a Room" in search of a living room table, we picked one out in the catalog, but unfort..." Read more
12 years ago
Jane W.
New Haven, CT
"My partner and I recently moved to California and sold our couch before moving across country! We checked out what a room and I immediately fell in love with one of their sectionals! We decided to shop around a bit but honestly I couldn't get it out of my head! So we went back purchased it and honestly I love love love it! It was an easy process ken and staf..." Read more
12 years ago
Jane W.
New Haven, CT
"My partner and I recently moved to California and sold our couch before moving across country! We checked out what a room and I immediately fell in love with one of their sectionals! We decided to shop around a bit but honestly I couldn't get it out of my head! So we went back purchased it and honestly I love love love it! It was an easy process ken and staf..." Read more
12 years ago
"To be fair, I should have written this review 6 months ago. However, my feelings are still the same. The customer service stank to put it mildly. I called ahead of time requesting a sofa, said I would be in in 15. Anyway, it was like I was invisible. When I asked questions it was like, "you're bothering me". So they didn't want my business.. fine. I t..." Read more
11 years ago