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685 reviews
4.6/5 average rating
Calvin L.
San Francisco, CA
Ruben L.
San Jose, CA
"My wife and I came here on a referral by a friend. Moving into a new home had enough stresses in itself, but the team at What A Room made everything so simple. From couch style to material to size, we were able to customize a perfect fit of furniture for our area. Delivery was also a breeze. I definitely recommend this local business!"
3 years ago
Calvin L.
San Francisco, CA
"Highly recommended! The staff at What A Room was so helpful in helping us find our master bed and dining room set. My wife was very particular about the color and style of our bed so we ended up ordering a custom bed with Steven and he 100% nailed it. We also love our new dining table and chairs. No doubt we'll be returning when it's time for new couch!"
3 years ago
Angela C.
Fremont, CA
"What A Room custom couch is top-notch service! We are so glad to have found them to make a custom sofa, even with third-party fabrics. Steven showed us the many possiblities to customize the couch to the styles, sizes and firmness we like. He generated a 3D design to show us how they would look in our room based on the photos we provided. He also gave ve..." Read more
3 years ago
Angela C.
Fremont, CA
"What A Room custom couch is top-notch service! We are so glad to have found them to make a custom sofa, even with third-party fabrics. Steven showed us the many possiblities to customize the couch to the styles, sizes and firmness we like. He generated a 3D design to show us how they would look in our room based on the photos we provided. He also gave ve..." Read more
3 years ago
Garret J.
Sacramento, CA
"My wife and I recently moved into a new home in San Francisco. We knew that we wanted a new couch as the main piece of new furniture to add. However, we had never purchased a custom couch before and did not realize there were so many options. From material to size to firmness level, we were not prepared. We spent over an hour and a half in the store sitt..." Read more
3 years ago
Garret J.
Sacramento, CA
"My wife and I recently moved into a new home in San Francisco. We knew that we wanted a new couch as the main piece of new furniture to add. However, we had never purchased a custom couch before and did not realize there were so many options. From material to size to firmness level, we were not prepared. We spent over an hour and a half in the store sitt..." Read more
3 years ago
Henry W.
Santa Clara, CA
"I am very pleased with the service and the couch they delivered. Steven was great from the start. He was very knowledgeable in answering all our questions and suggesting the couch we were looking for in our new home. I am happy about quality of the cushion and fabrics and the couch came in just as what we have expected. I would recommend to check thi..." Read more
3 years ago
Henry W.
Santa Clara, CA
"I am very pleased with the service and the couch they delivered. Steven was great from the start. He was very knowledgeable in answering all our questions and suggesting the couch we were looking for in our new home. I am happy about quality of the cushion and fabrics and the couch came in just as what we have expected. I would recommend to check this plac..." Read more
3 years ago
Joycelyn B.
San Jose, CA
"I feel so smart for finding this place!! I found a bed I absolutely love and received the best level of personalized customer service. The showroom is actually pretty small but Steve took me through the catalogues and was well informed on the various offerings. Delivery is within 2 weeks- not months!- and it's comforting to know that if I have an issue, th..." Read more
3 years ago
Joycelyn B.
San Jose, CA
"I feel so smart for finding this place!! I found a bed I absolutely love and received the best level of personalized customer service. The showroom is actually pretty small but Steve took me through the catalogues and was well informed on the various offerings. Delivery is within 2 weeks- not months!- and it's comforting to know that if I have an issue, th..." Read more
3 years ago
Thien T.
San Mateo, CA
"So I just moved into a new apartment and needed a completely new set of furniture. All I knew was that I wanted a blue sofa and Steven helped me choose one that looked nice, modern and within my budget. 3 hours later, I ended up buying all my new furniture browsing through their catalog with Steven's help, Lol... Great salesman My furnitures arrived as p..." Read more
3 years ago
Ann N.
San Jose, CA
"Ask for Brian! He was very knowledgeable and helpful at what he does. I am an indecisive person and I can never make up my mind..Lucky for me, Brian was patience and kind enough to walk me through the showroom and explained all the differences of each sofa (that I was interested in) from the materials to lengths to the cushion firmness. I showed him a pictur..." Read more
3 years ago
Thien T.
San Mateo, CA
"So I just moved into a new apartment and needed a completely new set of furniture. All I knew was that I wanted a blue sofa and Steven helped me choose one that looked nice, modern and within my budget. 3 hours later, I ended up buying all my new furniture browsing through their catalog with Steven's help, Lol... Great salesman My furnitures arrived as prom..." Read more
3 years ago
Ann N.
San Jose, CA
"Ask for Brian! He was very knowledgeable and helpful at what he does. I am an indecisive person and I can never make up my mind..Lucky for me, Brian was patience and kind enough to walk me through the showroom and explained all the differences of each sofa (that I was interested in) from the materials to lengths to the cushion firmness. I showed him a pictur..." Read more
3 years ago
H S.
Milpitas, CA
"We were the only ones on a Monday afternoon.. there were about 4-5 people in the store, all on their laptops.. no one greeted us, were reluctant to help and in general didn't seem to care. Furniture in store was limited, maybe they are more into selling customized stuff."
3 years ago
H S.
Milpitas, CA
"We were the only ones on a Monday afternoon.. there were about 4-5 people in the store, all on their laptops.. no one greeted us, were reluctant to help and in general didn't seem to care. Furniture in store was limited, maybe they are more into selling customized stuff."
3 years ago
Teddy W.
Lincoln Park, NJ
"Recently moved to the Bay Area, and wanted to find a great couch to fit my awkwardly arranged floor plan. The designers at What a Room helped me maximize my space and designed a really great couch, at a great value. Delivery took a bit longer than quoted, but still received the couch in a reasonable time considering delays due to Covid and general industry s..." Read more
4 years ago
Teddy W.
Lincoln Park, NJ
"Recently moved to the Bay Area, and wanted to find a great couch to fit my awkwardly arranged floor plan. The designers at What a Room helped me maximize my space and designed a really great couch, at a great value. Delivery took a bit longer than quoted, but still received the couch in a reasonable time considering delays due to Covid and general industry s..." Read more
4 years ago
Anthony D.
San Jose, CA
"I was lucky enough to purchase a house during the pandemic. My wife and I knew we had to come back for a new sectional. The What A Room team sent Dan to my home to do some measurements and recommendations. My living room has a strange supporting beam so Dan recommended making a custom curving sectional where the couch would strategically turn at the pillar...." Read more
4 years ago
Andy P.
San Jose, CA
"I recently just moved into a new house and was in dire need of an living room couch. Brian was super helpful explaining the different kinds of cushions and material needed to find the perfect couch for you. They offer a wide variety of options. Brian triple checked the measurements to ensure everything would fit perfectly as these couches are all custom made..." Read more
4 years ago
Andy P.
San Jose, CA
"I recently just moved into a new house and was in dire need of an living room couch. Brian was super helpful explaining the different kinds of cushions and material needed to find the perfect couch for you. They offer a wide variety of options. Brian triple checked the measurements to ensure everything would fit perfectly as these couches are all custom made..." Read more
4 years ago
Anthony D.
San Jose, CA
"I was lucky enough to purchase a house during the pandemic. My wife and I knew we had to come back for a new sectional. The What A Room team sent Dan to my home to do some measurements and recommendations. My living room has a strange supporting beam so Dan recommended making a custom curving sectional where the couch would strategically turn at the pillar...." Read more
4 years ago
Kapil K.
Key West, FL
"Great Work done by Steven. He helped us and guide us through our entire process from designing the couch and delivering it. What should be color, what should be the fabric, how the arm should measure, seat should measure, etc. And now when i see my end product stage at my house i am loving it.
Thanks"
4 years ago
Kapil K.
Key West, FL
"Great Work done by Steven. He helped us and guide us through our entire process from designing the couch and delivering it. What should be color, what should be the fabric, how the arm should measure, seat should measure, etc. And now when i see my end product stage at my house i am loving it. Thanks"
4 years ago
"Highly recommended! The staff at What A Room was so helpful in helping us find our master bed and dining room set. My wife was very particular about the color and style of our bed so we ended up ordering a custom bed with Steven and he 100% nailed it. We also love our new dining table and chairs. No doubt we'll be returning when it's time for new couch!"
3 years ago