Yelp 
Google 
685 reviews
4.6/5 average rating
Vish P.
Newark, CA
Penny Y.
San Francisco, CA
"My fiancé and I had a full day of furniture shopping planned looking for the perfect sofa and dining table. We literally went to all the big box stores: West Elm, Crate & Barrel, CB2, RH, you name it! None of them had what we were looking for... loungey comfortable cushions at the right size. And none of them had the table we were looking for: a 6-seater..." Read more
3 years ago
Kevin C.
Presidio, San Francisco, CA
"Whataroom and Duy are absolutely amazing!!! We went in not expecting to purchase anything that day but their furniture is absolutely amazing and much better than any of the major chains! They also have a bunch of examples allowing you to get a sense for what you want your custom couch to be!"
3 years ago
Rhodan M.
Newark, CA
"tl;drGreat selections, great customer service, great product, and great experience. [Initial Contact and Purchase]As soon as me and my fiancé walked in, we were happily greeted by the staff. They didn't come off pushy or judgey and allowed us an ample amount of time to peruse the show floor. Once we figured out a rough idea of what we..." Read more
3 years ago
Penny Y.
San Francisco, CA
"My fiancé and I had a full day of furniture shopping planned looking for the perfect sofa and dining table. We literally went to all the big box stores: West Elm, Crate & Barrel, CB2, RH, you name it! None of them had what we were looking for... loungey comfortable cushions at the right size. And none of them had the table we were looking for: a 6-seater liv..." Read more
3 years ago
Kevin C.
Presidio, San Francisco, CA
"Whataroom and Duy are absolutely amazing!!! We went in not expecting to purchase anything that day but their furniture is absolutely amazing and much better than any of the major chains! They also have a bunch of examples allowing you to get a sense for what you want your custom couch to be!"
3 years ago
Rhodan M.
Newark, CA
"tl;dr Great selections, great customer service, great product, and great experience. [Initial Contact and Purchase] As soon as me and my fiancé walked in, we were happily greeted by the staff. They didn't come off pushy or judgey and allowed us an ample amount of time to peruse the show floor. Once we figured out a rough idea of what we wanted, we were h..." Read more
3 years ago
Joe R.
San Jose, CA
"Awesome service and great showroom. Very easy to work with and Will help find alternatives from various suppliers as needed."
3 years ago
Joe R.
San Jose, CA
"Awesome service and great showroom. Very easy to work with and Will help find alternatives from various suppliers as needed."
3 years ago
Bao N.
San Jose, CA
"Absolutely loved the custom couch ordered from What A Room! Ordered the cloud couch style like restoration hardware and 2 accent chairs. Good quality heavy down cushions that keep it's shape. Great customer service from Duy, would highly recommend ordering from this store again."
3 years ago
Bao N.
San Jose, CA
"Absolutely loved the custom couch ordered from What A Room! Ordered the cloud couch style like restoration hardware and 2 accent chairs. Good quality heavy down cushions that keep it's shape. Great customer service from Duy, would highly recommend ordering from this store again."
3 years ago
Tracy N.
San Jose, CA
"So disappointed because I just realized I will likely only buy a few couches in the course of my life so there's a limit to the number of times I'll visit What A Room. They are literally THAT great. When I began researching to furnish my new apartment, I quickly found out that the couch of my dreams cost anywhere between 5-9k online. Thankful..." Read more
3 years ago
Yan C.
Fremont, CA
"We bought our custom made couch here. We placed the order in January, and received the couch in March. From the start, we have received great service. The staff are friendly and knowledge, and very patient with us as we worked through the different options and the height of the back etc.. we have received our couch on time, and have been using it for more th..." Read more
3 years ago
Holly D.
CA, CA
"We have been shopping around for a new couch and are so happy we found What a Room through a friend's recommendation. We've been looking for a custom size couch and they were very accommodating with what size we want. Steven has been very helpful and patiently answered all of our questions and helped us to design a custom-made Couch and sleeper sofa., we can..." Read more
3 years ago
Holly D.
CA, CA
"We have been shopping around for a new couch and are so happy we found What a Room through a friend's recommendation. We've been looking for a custom size couch and they were very accommodating with what size we want. Steven has been very helpful and patiently answered all of our questions and helped us to design a custom-made Couch and sleeper sofa., we can..." Read more
3 years ago
Yan C.
Fremont, CA
"We bought our custom made couch here. We placed the order in January, and received the couch in March. From the start, we have received great service. The staff are friendly and knowledge, and very patient with us as we worked through the different options and the height of the back etc.. we have received our couch on time, and have been using it for more th..." Read more
3 years ago
Tracy N.
San Jose, CA
"So disappointed because I just realized I will likely only buy a few couches in the course of my life so there's a limit to the number of times I'll visit What A Room. They are literally THAT great. When I began researching to furnish my new apartment, I quickly found out that the couch of my dreams cost anywhere between 5-9k online. Thankfully What A Ro..." Read more
3 years ago
Jade T.
San Jose, CA
"We ordered our couch last summer and we expected to get delivered sometime in the fall but due to covid our new home construction kept getting delayed. Their team is professional and we're very patience for us. Every month, one of their team member would reach out to us and see if we are ready for delivery or not and today we finally got our couch delivered...." Read more
3 years ago
Jade T.
San Jose, CA
"We ordered our couch last summer and we expected to get delivered sometime in the fall but due to covid our new home construction kept getting delayed. Their team is professional and we're very patience for us. Every month, one of their team member would reach out to us and see if we are ready for delivery or not and today we finally got our couch delivered...." Read more
3 years ago
Quynh M.
San Jose, CA
"My husband and I recently purchased a home and we needed to furnish our living room. While many other retailers had numerous delays and issues affecting expected delivery dates for big furniture pieces, we were lucky enough to work with Brian who went above and beyond to get us a custom made sectional in 4 weeks! We also had a hard time finding a big enough..." Read more
3 years ago
Quynh M.
San Jose, CA
"My husband and I recently purchased a home and we needed to furnish our living room. While many other retailers had numerous delays and issues affecting expected delivery dates for big furniture pieces, we were lucky enough to work with Brian who went above and beyond to get us a custom made sectional in 4 weeks! We also had a hard time finding a big enough..." Read more
3 years ago
Ces C.
Salinas, CA
"Steve is the man!! Great Custermer service and awesome furniture. We got a custom made couch that my wife is in love with. Highly recommend this store, give them your trust!"
3 years ago
Ces C.
Salinas, CA
"Steve is the man!! Great Custermer service and awesome furniture. We got a custom made couch that my wife is in love with. Highly recommend this store, give them your trust!"
3 years ago
Van D.
San Jose, CA
"We love our new couch, Dan! All our guests really like it too. It's actually a lot nicer and more comfy than our new Pottery Barn couch (which took us 7 months to receive). What A Room had our huge couch completed and delivered within 6 weeks, as promised. Thanks for helping us! Will refer everyone we know here."
3 years ago
Vannie D.
San Jose, CA
"We love our new couch, Dan! All our guests really like it too. It's actually a lot nicer and more comfy than our new Pottery Barn couch (which took us 7 months to receive). What A Room had our huge couch completed and delivered within 6 weeks, as promised. Thanks for helping us! Will refer everyone we know here."
3 years ago
"I ordered a queen size bed from what a room furniture and an Duy was very helpful in the process of buying a bed for my house! I would recommend everyone to go to "what a room furniture" for all your furniture need since they are very fast and very friendly in assisting their clients!"
3 years ago