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685 reviews
4.6/5 average rating
Aldouse H.
San Jose, CA
Aldouse H.
San Jose, CA
"good quality furniture and prices are decently good. only minus 1 star due to a mishap with delivery and assembly issues; but they made it all right. so despite all of this headache... i highly recommend this place for your furniture needs."
a year ago
Chuchel A.
Morgan Hill, CA
"We purchased the item last November 2022 but the item qgiven to us is defective the cabinet door is not match with the other door we ask for assistance in the store to help us they just lwt us wait until now april always telling us the door will arrive soon Not good products we will never buy again"
a year ago
Chuchel A.
Morgan Hill, CA
"We purchased the item last November 2022 but the item qgiven to us is defective the cabinet door is not match with the other door we ask for assistance in the store to help us they just lwt us wait until now april always telling us the door will arrive soon Not good products we will never buy again"
a year ago
Kevin H.
San Jose, CA
"I had ordered a custom sectional (for our parents) from this business a few years ago and was so satisficed with the quality that we returned to order another set for ourselves. We had ordered a sectional and a sofa about a month ago. Duy had helped us out both times and he was fantastic. He went over every detail with us such as: height, depth, widt..." Read more
2 years ago
Katy C.
Redwood City, CA
"What A Room exceeded our expectations in every way. This is the place to go for incredible selection and quality at a reasonable price. Best of all is the top notch customer service. Duy and Dan helped us through the process from start to finish to customize our couch just right and we even received it much sooner than expected. Delivery was amazing too. I'm..." Read more
2 years ago
Rosemarie E.
Castro Valley, CA
"I needed a couch with a chaise but everything I was seeing in the stores were either too big or too small for the space I had. Until I came to What A Room. I was able to customize my couch from the size, height, depth, color, fabric, firmness and everything! It came out perfect!! Not to mention the service was great and they really talked through all my opti..." Read more
2 years ago
Terence N.
San Mateo, CA
"Bought a new TV stand and it is beautiful and perfect.
The entire enquiry and ordering process is simple and seamless. Steven answered my questions via the online chat in a very timely manner.
Thanks Steven for the awesome customer service :)"
2 years ago
Tran P.
Milpitas, CA
"We came in looking for a dining table/chair set. We sat at one of the dining table that we were interested in. We asked a worker for the price as there was no price tag, very weird some items had price tags and some didn't. He never came back to let us know the price. We then walked to another dining table. We didn't know the display table was on sale; anoth..." Read more
2 years ago
Wanda V.
Foster City, CA
"Wow wow! After shopping for a sofa everywhere at literally 10+ stores, we finally found ours at What A Room! As you can see from their stellar reviews, it is true that LITERALLY almost every single piece can be customized to your liking. The quality is great as well! Solid construction and best of all, the pricing is very reasonable! We worked with D..." Read more
2 years ago
Tonia B.
Redwood City, CA
"What a room has wonderful customer service! I was sold on being able to customize my sofa."
2 years ago
Angela P.
Pacifica, CA
"We recently moved to Pacifica and were on the search for a couch to fit our living room space. We happened upon What A Room after a month of unsuccessful experiences elsewhere. The high Yelp reviews led us there and did not disappoint! We were immediately greeted with warmth and also given the space to browse around the beautiful showroom without pressure. W..." Read more
2 years ago
anagha b.
Fremont, CA
"Good customer service. We noticed a small scratch on our new dinning table top after it was installed. We called and mentioned it to what a room right away. We got it replaced within a week. They have a great choice of furnitures suitable for various room requirements. After searching a lot everywhere else, we found the perfect dinning table set here. Hi..." Read more
2 years ago
Rosie W.
San Jose, CA
"They have the best custom made couches. I just got my second one and the first one lasted about 10 years (nothing was wrong with it but we had to upgrade). The material I ordered was so easy to clean, no mess my kids made was uncleanable. Dan was amazing and helped us create the perfect couch. We ordered two!! We are extremely satisfied."
2 years ago
Ines V.
Redwood City, CA
"I discovered What A Room by chance, searching for a sectional for our newly renovated living room. At first, I was pleased with their wide selection of sofas, sectionals, etc. But what really blew me away was finding out that *everything* is customizable! The design, the dimensions, firmness, color/pattern - even the design of furniture legs! The customer ha..." Read more
2 years ago
Vicky P.
Fremont, CA
"This gem is tucked away in a commercial/industrial area in Brokaw. The show room is nice, but the vast array of options and designs are all in their catalogue. They custom design too! I think I found my furniture place. Gotta say goodbye to West Elm after a year of disappointing wait for my dining table. They lost me for good! Glad for What-a-Room for contem..." Read more
2 years ago
Jeremy N.
San Jose, CA
"Finding a sofa, especially one that fits your home and is in stock, can be exhausting. After an extensive search at West Elm, Costco, Crate and Barrel, and others, I found What a Room and decided to give them a try after seeing all the good reviews and, for once, the Yelp Reviews were right. If you are looking for a custom sofa with the exact measure..." Read more
2 years ago
Utkarsha G.
University South, Palo Alto, CA
"Love the customization options available and the customer service. Duy helped us throughout the process and gave us honest opinions. He patiently answered all our questions which helped us make our decision. Would recommend them to everyone.
And not to forget the sofa, love love love it!!!"
2 years ago
Kevin W.
San Jose, CA
"About a year ago I ordered a custom made sectional from What-A-Room. My requirements were very very specific and this was the only shop that was able to take the time to work with me to get all the dimensions, height, firmness, and seat depth the way that I wanted it. I would say that the pricing was also better than other custom furniture stores.In..." Read more
2 years ago
Jimmy N.
San Jose, CA
"The Team here did a great job customizing our sofa to fit perfectly to the corner in our living room. I am very happy with the result and look forward to enjoying our new sofa with friends and family. Thanks again!"
2 years ago
Jimmy N.
San Jose, CA
"The Team here did a great job customizing our sofa to fit perfectly to the corner in our living room. I am very happy with the result and look forward to enjoying our new sofa with friends and family. Thanks again!"
2 years ago
Chester V.
San Jose, CA
"Was looking for a simple, clean, high quality coffee table and went to a few locations, yes including IKEA, and found exactly what we wanted here. Our marble coffee table fits perfectly in our living room and it is heavy and sturdy nature means it can handle future wear and tear. Great find! We would have never dropped by if it wasn't Yelp telling us about t..." Read more
2 years ago
Chester V.
San Jose, CA
"Was looking for a simple, clean, high quality coffee table and went to a few locations, yes including IKEA, and found exactly what we wanted here. Our marble coffee table fits perfectly in our living room and it is heavy and sturdy nature means it can handle future wear and tear. Great find! We would have never dropped by if it wasn't Yelp telling us about t..." Read more
2 years ago
Chandresh K.
Union City, CA
"We bought a sofa from here in 2020. Quality and build is pretty good. During pandemic there were delays due to supply chain but they were prompt in their response and I was pretty happy with the delivery. Everyone loves how great it looks in our living room.Recently we had an issue with the sofa (one of the spring under the box was broken). We needed..." Read more
2 years ago
Chandresh K.
Union City, CA
"We bought a sofa from here in 2020. Quality and build is pretty good. During pandemic there were delays due to supply chain but they were prompt in their response and I was pretty happy with the delivery. Everyone loves how great it looks in our living room. Recently we had an issue with the sofa (one of the spring under the box was broken). We needed the s..." Read more
2 years ago
"good quality furniture and prices are decently good. only minus 1 star due to a mishap with delivery and assembly issues; but they made it all right. so despite all of this headache... i highly recommend this place for your furniture needs."
a year ago