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685 reviews
4.6/5 average rating
Kimaya G.
Santa Clara, Hayward, CA
Shoshana V.
Palo Alto, CA
"My husband and I had gone to a number of furniture stores without finding a couch we could agree on until we found this place (thanks to other folks' great reviews!). Steven was super helpful in walking us through finding a look, feel and shape of a couch that we could really get excited about. Unlike most stores, where you feel like you're being sold someth..." Read more
a year ago
Shoshana V.
Palo Alto, CA
"My husband and I had gone to a number of furniture stores without finding a couch we could agree on until we found this place (thanks to other folks' great reviews!). Steven was super helpful in walking us through finding a look, feel and shape of a couch that we could really get excited about. Unlike most stores, where you feel like you're being sold someth..." Read more
a year ago
Carissa S.
Fremont, CA
"If you need a couch, this is the place to go. First of all, the quality of service was amazing. The first time I came here with my boyfriend, Dan (one of the customer service reps) was very friendly and welcoming. He walked us around the display room explaining all of the ways you can customize a couch (pillow size, chaise size, arm width, length, height, co..." Read more
a year ago
Carissa S.
Fremont, CA
"If you need a couch, this is the place to go. First of all, the quality of service was amazing. The first time I came here with my boyfriend, Dan (one of the customer service reps) was very friendly and welcoming. He walked us around the display room explaining all of the ways you can customize a couch (pillow size, chaise size, arm width, length, height, co..." Read more
a year ago
Nicola T.
Cupertino, CA
"I'm the type of person who never leaves a review until completion but I really have to with these guys. We spent weeks looking for the ideal sofa, we kept finding "almosts" but couldn't commit because they were all compromises. Anyway I found What a room & after having a consultation with one of the showroom staff about customisin..." Read more
a year ago
Nicola T.
Cupertino, CA
"I'm the type of person who never leaves a review until completion but I really have to with these guys. We spent weeks looking for the ideal sofa, we kept finding "almosts" but couldn't commit because they were all compromises. Anyway I found What a room & after having a consultation with one of the showroom staff about customising a sofa felt confident..." Read more
a year ago
Tony M.
Mountain View, CA
"What A Room is a great furniture store. They have great prices and quality materials. I bought a sofa from this store and I am very happy with it. Customer service is great and the staff are extremely helpful. Had a very good experience dealing with this store."
a year ago
Tony M.
Mountain View, CA
"What A Room is a great furniture store. They have great prices and quality materials. I bought a sofa from this store and I am very happy with it. Customer service is great and the staff are extremely helpful. Had a very good experience dealing with this store."
a year ago
Gj D.
Santa Clara, CA
"Whataroom has a pleasant, modern display, not too crowded compared to other stores. Steven was courteous, very detailed and thorough, answered any questions we had, and didn't pressure us to buy. The price of the sectional sofa we picked was higher than other stores. However, based on what we saw and Steven's detailed explanations, we feel that it's of go..." Read more
a year ago
Gj D.
Santa Clara, CA
"Whataroom has a pleasant, modern display, not too crowded compared to other stores. Steven was courteous, very detailed and thorough, answered any questions we had, and didn't pressure us to buy. The price of the sectional sofa we picked was higher than other stores. However, based on what we saw and Steven's detailed explanations, we feel that it's of go..." Read more
a year ago
Jan G.
CA, CA
"They have really nice furniture and the sales staff are friendly and helpful. The only complaint I have is with the delivery. The guys were rude and late. I hope that they fix it."
a year ago
Jan G.
CA, CA
"They have really nice furniture and the sales staff are friendly and helpful. The only complaint I have is with the delivery. The guys were rude and late. I hope that they fix it."
a year ago
Dimple P.
Oakland, CA
"What A Room was very helpful in helping us locate the right bedroom set. They patiently walked us through several catalog options, helping to identify our style choice and opining on quality. I'd definitely recommend them for your furniture needs"
a year ago
Dimple P.
Oakland, CA
"What A Room was very helpful in helping us locate the right bedroom set. They patiently walked us through several catalog options, helping to identify our style choice and opining on quality. I'd definitely recommend them for your furniture needs"
a year ago
Carl S.
San Jose, CA
"I recently visited the home decor store and was blown away by the extensive selection they had to offer. From trendy pieces to timeless classics, they had something for every style and budget. The staff was knowledgeable and helpful, guiding me through the store and offering great suggestions. I left with beautiful decor pieces that have completely transform..." Read more
a year ago
Shirley H.
Sunnyvale, CA
"I had an amazing experience at What a Room while shopping for a couch. Duy was incredibly patient, attentive, and helpful. He listened to my needs, answered all my questions, and guided me towards the perfect couch for my new apartment. What a Room offers a wide variety of furniture options, including customization. The couch I chose is not only stylish but..." Read more
a year ago
Shirley H.
Sunnyvale, CA
"I had an amazing experience at What a Room while shopping for a couch. Duy was incredibly patient, attentive, and helpful. He listened to my needs, answered all my questions, and guided me towards the perfect couch for my new apartment. What a Room offers a wide variety of furniture options, including customization. The couch I chose is not only stylish but..." Read more
a year ago
Brian L.
San Diego, CA
"Recently moved into my new apartment and What A Room ended up being a one stop shop for all of my furnishing needs. They offered great customer service and had a large catalog of products over several different vendors for me to look at for my dining room and bed room furniture. Even though it's looking through vendor booklets, items were accurate as pictur..." Read more
a year ago
Jae W.
Mountain View, CA
"Seemed like a great place to buy a couch. I picked out swatches and a custom design. Received an email with dimensions and emailed some requested photos of my entryway. Then I never got a response. I tried calling the store and the alternative number on my design email. No answer and no messages were accepted from that line. After about a month I finally rec..." Read more
a year ago
Vignesh M.
Union City, CA
"We came back to buy our second couch from What A Room and keep recommending the place to our friends/family as well. Great selection and a ton of customization options. You can literally walk in with a picture of your dream couch and they'll custom make it for you. Steven helped us customize every single aspect across dimensions, design, comfort and fabric...." Read more
a year ago
Jae W.
Mountain View, CA
"Seemed like a great place to buy a couch. I picked out swatches and a custom design. Received an email with dimensions and emailed some requested photos of my entryway. Then I never got a response. I tried calling the store and the alternative number on my design email. No answer and no messages were accepted from that line. After about a month I finally rec..." Read more
a year ago
Vignesh M.
Union City, CA
"We came back to buy our second couch from What A Room and keep recommending the place to our friends/family as well. Great selection and a ton of customization options. You can literally walk in with a picture of your dream couch and they'll custom make it for you. Steven helped us customize every single aspect across dimensions, design, comfort and fabric...." Read more
a year ago
Rachel R.
Palo Alto, CA
"Absolutely love What a Room! Goes to show that small locally owned businesses get the job done well even if it means spending more than what you would get on Amazon or Ikea. Duy was immensely helpful in making sure the measurements of the room would fit with the couch that I was planning. He even came to fix one part of the sofa legs that had been shipped u..." Read more
a year ago
Rachel R.
Palo Alto, CA
"Absolutely love What a Room! Goes to show that small locally owned businesses get the job done well even if it means spending more than what you would get on Amazon or Ikea. Duy was immensely helpful in making sure the measurements of the room would fit with the couch that I was planning. He even came to fix one part of the sofa legs that had been shipped u..." Read more
a year ago
"My husband and me were looking for new sofa for our new home for couple of months now.We visited almost all available furniture stores around Bay Areas but nothing could match our expectations.We wanted customizations for firmness, color, length and cushioning fabric and no one store could arrange it all.Either you could choose fabric or firmness,that too ha..." Read more
a year ago