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685 reviews
4.6/5 average rating
Angela H.
San Jose, CA
Kaly P. S.
San Francisco Bay Area, CA
"This local furniture shop tops nationwide retailers any day, hands down. Anything you want, What A Room can and will deliver.My husband and I wanted a live edge, wood dining table and sofa sectional to replace our nearly decade-old pieces, to better reflect our growth and maturity as well as make our home more functional for our growing children. Aft..." Read more
6 years ago
anna o.
San Jose, CA
"Came here during a Sunday and Steven was so helpful and tentative. We were looking for a new sofa with chaise. Their selection was immense. The options grew even more once we selected the style we wanted-EVERYTHING was customizable! We got to choose the style, color, fabric, depth of cushions, firmness of cushions, length, piping, etc! We were unclear exactl..." Read more
6 years ago
Jill E.
Miami, FL
"Awesome selection of furniture and fantastic customer service - we couldn't be happier with our experience with Steven, Dan and the rest of the team at What a Room! We love our new couch and dining room table and would recommend this store without any reservation!"
6 years ago
Jill E.
Miami, FL
"Awesome selection of furniture and fantastic customer service - we couldn't be happier with our experience with Steven, Dan and the rest of the team at What a Room! We love our new couch and dining room table and would recommend this store without any reservation!"
6 years ago
Anupama L.
Santa Clara, CA
"This is the first time we have ever gotten custom sofa done and I was a little bit nervous about getting something done which is not exactly store carries. Daniel convinced me that he would do a great job and not to worry. Although the first delivery of sofa did not match up to the expectation and $4000 I paid. The fabric on the sofa was not well aligned, th..." Read more
6 years ago
Anupama L.
Santa Clara, CA
"This is the first time we have ever gotten custom sofa done and I was a little bit nervous about getting something done which is not exactly store carries. Daniel convinced me that he would do a great job and not to worry. Although the first delivery of sofa did not match up to the expectation and $4000 I paid. The fabric on the sofa was not well aligned, th..." Read more
6 years ago
Nicole M.
Denver, CO
"I just moved to Colorado and was a previous customer while living in California. I ordered from What A Room because I couldn't find better deals online with personal customer experience. The guys there would FaceTime me to show me the details of the fabric, legs for the couch, and would follow up text me on my satisfaction after it was delivered within 2 wee..." Read more
6 years ago
Dang V.
San Jose, CA
"I came to the store for the bedroom set for my apartment. I was then impressed with their custom sofas so I decided to get both the bedroom set and the sectional. Dan was the one who helped me and definitely an expert. He walked me through the configuration, measurement and fabric to match with my apartment. I was so sure that I can rely on his guide.I r..." Read more
6 years ago
Dang V.
San Jose, CA
"I came to the store for the bedroom set for my apartment. I was then impressed with their custom sofas so I decided to get both the bedroom set and the sectional. Dan was the one who helped me and definitely an expert. He walked me through the configuration, measurement and fabric to match with my apartment. I was so sure that I can rely on his guide. I rece..." Read more
6 years ago
Nicole M.
Denver, CO
"I just moved to Colorado and was a previous customer while living in California. I ordered from What A Room because I couldn't find better deals online with personal customer experience. The guys there would FaceTime me to show me the details of the fabric, legs for the couch, and would follow up text me on my satisfaction after it was delivered within 2 wee..." Read more
6 years ago
A P.
Santa Clara, CA
"Steven and Dan are awesome. They should receive an award for customer service. We have weird setting and tiny place where we want to fit sectional place and they took time to explain it to us pro and con of space setting, sofa, fabric and finally helped us build custom measured sofa. We went to many large furniture stores in bay area including higher ones an..." Read more
6 years ago
Rizza P.
San Jose, CA
"Thank you Dan for our custom couch. Loving the design of our new couch!!! Dan went above and beyond to ensure we get our couch on time. Very accommodating and for sure we'll be ordering more of our furniture from What A Room."
6 years ago
A P.
Santa Clara, CA
"Steven and Dan are awesome. They should receive an award for customer service. We have weird setting and tiny place where we want to fit sectional place and they took time to explain it to us pro and con of space setting, sofa, fabric and finally helped us build custom measured sofa. We went to many large furniture stores in bay area including higher ones an..." Read more
6 years ago
Rizza P.
San Jose, CA
"Thank you Dan for our custom couch. Loving the design of our new couch!!! Dan went above and beyond to ensure we get our couch on time. Very accommodating and for sure we'll be ordering more of our furniture from What A Room."
6 years ago
Pamela R.
Fremont, CA
"The Valley is littered with furniture stores languishing away in tilt-ups; you can see hundreds of them in just a short drive. A lot of them sell cheap Ikea-quality furniture that only lasts a few years, many of them sell ornate, ridiculously expensive furniture. What a Room is such a tilt-up operation, but the difference is, they sell quality custom furnitu..." Read more
7 years ago
Pamela R.
Fremont, CA
"The Valley is littered with furniture stores languishing away in tilt-ups; you can see hundreds of them in just a short drive. A lot of them sell cheap Ikea-quality furniture that only lasts a few years, many of them sell ornate, ridiculously expensive furniture. What a Room is such a tilt-up operation, but the difference is, they sell quality custom furnitu..." Read more
7 years ago
Mary T.
Sunnyvale, CA
"*changing from 1 to 3 stars because Steven L. apologized via reply to my review, and I'd like to give them the benefit of the doubt. This is my only interaction with them, so take it with a grain of salt. My mom, sister and I dropped by What A Room last weekend before heading over to Living Spaces to see if we could find comparable pieces there. We..." Read more
7 years ago
Mary T.
Sunnyvale, CA
"*changing from 1 to 3 stars because Steven L. apologized via reply to my review, and I'd like to give them the benefit of the doubt. This is my only interaction with them, so take it with a grain of salt. My mom, sister and I dropped by What A Room last weekend before heading over to Living Spaces to see if we could find comparable pieces there. We try to..." Read more
7 years ago
Lien L.
San Ramon, CA
"Dan and his staff were amazing! We bought the sectional sofa and bedroom set from What A Room. We are extremely happy with the service from furniture choice, excellent customer service and speedy delivery. Dan is an expert in this field. He knows exactly what we wanted with little explanation. I would recommend this company to anyone. Thank you again for the..." Read more
7 years ago
Lien L.
San Ramon, CA
"Dan and his staff were amazing! We bought the sectional sofa and bedroom set from What A Room. We are extremely happy with the service from furniture choice, excellent customer service and speedy delivery. Dan is an expert in this field. He knows exactly what we wanted with little explanation. I would recommend this company to anyone. Thank you again for the..." Read more
7 years ago
Tarun S.
San Jose, CA
"I have had a good experience with whataroom. I ordered a couch and inadvertently got the wrong cushion. steven was helpful enough to get the cushion replaced."
7 years ago
Tarun S.
San Jose, CA
"I have had a good experience with whataroom. I ordered a couch and inadvertently got the wrong cushion. steven was helpful enough to get the cushion replaced."
7 years ago
SA A.
Milpitas, CA
""Daniel" is the man. Outstanding customer service from purchasing to delivery. I went to so many furniture stores, but no one care what you want buy. But Daniel makes you buy the right thing in your budget. Delivery time, assembly everything was perfect. Highly recommend this shop for all your furniture needs."
7 years ago
SA A.
Milpitas, CA
""Daniel" is the man. Outstanding customer service from purchasing to delivery. I went to so many furniture stores, but no one care what you want buy. But Daniel makes you buy the right thing in your budget. Delivery time, assembly everything was perfect. Highly recommend this shop for all your furniture needs."
7 years ago
"My brother and I didn't realize how difficult it was to shop for a sectional. We went to a few furniture stores before referred to this place.We wanted to find the right one that best fit our needs since we plan to have this sofa for many years. We're looking for something big enough to fit our living room that will be modern, comfortable, good quali..." Read more
6 years ago