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685 reviews
4.6/5 average rating
C S.
San Jose, CA
Amanda M.
San Diego, CA
"What A Weird Experience! This experience started so strong and positive, but gradually degraded to where I am now: very confused. When we visited What A Room! last weekend looking for a couch, we had a lovely experience. The salespeople helped us design a custom couch and were very polite and professional.They even offered us free delivery! When (what I can..." Read more
9 years ago
Amanda M.
San Diego, CA
"What A Weird Experience! This experience started so strong and positive, but gradually degraded to where I am now: very confused. When we visited What A Room! last weekend looking for a couch, we had a lovely experience. The salespeople helped us design a custom couch and were very polite and professional.They even offered us free delivery! When (what I can..." Read more
9 years ago
Peter n.
Bayfield, CO
"Very professional! I came here from word of mouth. Great place for custom furniture at an excellent price. I would really recommend asking Dan for his advise on colors and style. He has great experience and taste, especially if you enjoy a more classy modern look."
9 years ago
Peter n.
Bayfield, CO
"Very professional! I came here from word of mouth. Great place for custom furniture at an excellent price. I would really recommend asking Dan for his advise on colors and style. He has great experience and taste, especially if you enjoy a more classy modern look."
9 years ago
Benny H.
San Jose, CA
"This is a bit of a different type of furniture store. Their showroom is really small, but this location is more about customizing your furniture to your exact needs. So you probably won't come here looking for something and walk away with exactly what you're looking for that very same day. It might be a few weeks later that you actually have what you need. ..." Read more
9 years ago
Benny H.
San Jose, CA
"This is a bit of a different type of furniture store. Their showroom is really small, but this location is more about customizing your furniture to your exact needs. So you probably won't come here looking for something and walk away with exactly what you're looking for that very same day. It might be a few weeks later that you actually have what you need...." Read more
9 years ago
Jason H.
Fremont, CA
"This place had a great modern selection and the best thing is everything is customizable. The staff was very friendly and answered all of our questions too."
9 years ago
Jason H.
Fremont, CA
"This place had a great modern selection and the best thing is everything is customizable. The staff was very friendly and answered all of our questions too."
9 years ago
Greg K.
Santa Clara, CA
"We bought a couch and ottoman from What a Room. It was great being able to customize the size, style, fabrics, and detailing to suit our tastes. They came out great and the quality is excellent. Daniel was very helpful while guiding us in our selections. The product was delivered on schedule. The delivery team did a great job with the set up and made su..." Read more
9 years ago
Greg K.
Santa Clara, CA
"We bought a couch and ottoman from What a Room. It was great being able to customize the size, style, fabrics, and detailing to suit our tastes. They came out great and the quality is excellent. Daniel was very helpful while guiding us in our selections. The product was delivered on schedule. The delivery team did a great job with the set up and made su..." Read more
9 years ago
Lindsay P.
South San Jose, San Jose, CA
"I couldn't be happier with my experience here! Olivia was so incredibly helpful as she patiently worked with us to pick the best pieces for our living room. On top of that, delivery was quick and painless!"
9 years ago
Lindsay P.
South San Jose, San Jose, CA
"I couldn't be happier with my experience here! Olivia was so incredibly helpful as she patiently worked with us to pick the best pieces for our living room. On top of that, delivery was quick and painless!"
9 years ago
Heather M.
San Jose, CA
"If I could give more stars to What A Room! I absolutely would! My husband and I just purchased our first home and we were obsessed with finding the perfect furniture for our house. We visited more than 10 furniture stores but always left empty handed. A few weeks ago I came across What A Room!, I was instantly excited and knew that we had found the store tha..." Read more
9 years ago
Heather M.
San Jose, CA
"If I could give more stars to What A Room! I absolutely would! My husband and I just purchased our first home and we were obsessed with finding the perfect furniture for our house. We visited more than 10 furniture stores but always left empty handed. A few weeks ago I came across What A Room!, I was instantly excited and knew that we had found the store tha..." Read more
9 years ago
Boh B.
San Jose, CA
"In short, this place owner and workers are liars and they will bring you something different and worse than the sofas in their display. Do not trust the other reviews on yelp, I suspect they are all fake. And this is what happened with them in details. Initially I was going to give them a 4 star review for the customization options of the sofas and for the p..." Read more
9 years ago
Boh B.
San Jose, CA
"In short, this place owner and workers are liars and they will bring you something different and worse than the sofas in their display. Do not trust the other reviews on yelp, I suspect they are all fake. And this is what happened with them in details. Initially I was going to give them a 4 star review for the customization options of the sofas and for the p..." Read more
9 years ago
Helen C.
San Jose, CA
"Ken and Daniel over at What A Room are fantastic! They are very knowable in spatial awareness with your home. I wanted a custom couch and due my point of entry, they were able to recommend ways to get my custom couch without sacrificing quality. I would highly recommend them for all your furniture needs. Especially their custom couches, the quality is super..." Read more
9 years ago
Helen C.
San Jose, CA
"Ken and Daniel over at What A Room are fantastic! They are very knowable in spatial awareness with your home. I wanted a custom couch and due my point of entry, they were able to recommend ways to get my custom couch without sacrificing quality. I would highly recommend them for all your furniture needs. Especially their custom couches, the quality is super..." Read more
9 years ago
Jenner B.
Danville, CA
"This place has great customer service. They actually listen to you and what you are trying to get done decorating your home. They have energy but also not high pressures sales people.
It's pleasant inside, cool, comfortable and they even have a big screen tv to watch while you wait for the paper work."
9 years ago
Jenner B.
Danville, CA
"This place has great customer service. They actually listen to you and what you are trying to get done decorating your home. They have energy but also not high pressures sales people. It's pleasant inside, cool, comfortable and they even have a big screen tv to watch while you wait for the paper work."
9 years ago
Steven M.
Livermore, CA
"Was planning to buy here and furnish my new condo with living room and dinning room furniture, however, this did not happen based on the poor customer service and lack of interest from both Daniel and Victor. I could understand possibly a bad day but I was there two different times and was either ignored while they assisted others who came in after my arriv..." Read more
10 years ago
Yoela P.
San Francisco, CA
"The best service I've ever received from a furniture store. Everyone has been there, that irky feeling of mom or dad dragging you to a furniture store to check out a coach they "fell in love with". I was one of those daughters dragged to What a Room after my savvy mother found out that she could get a customized sectional in the color and size she wanted...." Read more
10 years ago
Sami A.
San Jose, CA
"This review is overdue, and it is my first ever Yelp review! I have visited What A Room! around memorial day week 2014. I went there based on Yelp Ratings. I had just bought a house and wanted to furnish it, every room.. Ken was very helpful in the sense that we scheduled an appointment with him to come take a look at the house and advise us on the best fu..." Read more
10 years ago
Sheenae H.
San Jose, CA
"Great, friendly service. So customizable. Quick turnaround time. Great prices. The only problem for me was the fabric choices... I needed a microfiber specifically, but the microfibers they had didn't have the texture that I wanted. They said if I can bring the fabric in, they can have their manufacturers use that as well, but it was just a little complicate..." Read more
10 years ago
"I echo Amanda's comments below. I am a bag of mixed feelings at this point. My husband & I received our custom sofa a little over a week ago and though the fabric quality and frame seem solid, it isn't as we had designed it. We summarized all the issues for the manager on the phone + text and have been in contact ever since regarding our options. He's be..." Read more
9 years ago