What A Room Reviews & Testimonials

4.7 (686)

Yelp Reviews: 568


5
84%
4
8%
3
2%
2
2%
1
4%

92% of Yelp users would recommend What A Room

  568 reviews
  4.7/5 average rating

Ashish B. star-alt star-alt star-alt star-alt star-alt

Tracy, CA

"Hi all, Update : we did received the fixed love seat( we are satisfied with the fixes) , also understood that Danial was under family emergency and hence the communication delays etc happened. Thanks Ashish"

7 years ago

Alexandra G.

Alexandra G. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Based on the excellent Yelp reviews, we decided to try this place out on a whim when Living Spaces didn't have anything, and we were pleasantly surprised by What a Room! We were able to customize our couch and love seat, and the gentleman who helped us made it really easy to understand out options. My only complaint is that we were quoted for a deliv..." Read more

7 years ago

Alexandra G.

Alexandra G. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Based on the excellent Yelp reviews, we decided to try this place out on a whim when Living Spaces didn't have anything, and we were pleasantly surprised by What a Room! We were able to customize our couch and love seat, and the gentleman who helped us made it really easy to understand out options. My only complaint is that we were quoted for a delivery da..." Read more

7 years ago

Helen N.

Helen N. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"I cannot believe, it's finally over! We have finally found our dream sectional! We have spent a lot of energy in trying to find the best sectional for our place. We even purchased a sectional from living spaces, which turned out to be a nightmare since they failed to deliver it and did not even bother telling us that our delivery was cancelled and that they..." Read more

7 years ago

Helen N.

Helen N. star-alt star-alt star-alt star-alt star-alt

Mountain View, CA

"I cannot believe, it's finally over! We have finally found our dream sectional! We have spent a lot of energy in trying to find the best sectional for our place. We even purchased a sectional from living spaces, which turned out to be a nightmare since they failed to deliver it and did not even bother telling us that our delivery was cancelled and that they..." Read more

7 years ago

Srikki C. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Recently placed an order for a sectional sofa and ottoman. The purchase experience was good. Daniel went over the many available options to finalize the design and other specifications we needed. The product quality also seems good (we will only know for sure after a few months or years of use i would think). However their efficiency, delivery logistics an..." Read more

7 years ago

Matty E.

Matty E. star-alt star-alt star-alt star-alt star-alt

CO, CO

"After looking at 2 other custom build sectional stores we came to What A Room. Daniel quoted us $600 LESS than Cr8-A-Sofa and Rose Design.  They were able to build our 15' x 8' sectional with 6' extra wide chaise AND they were able to build it locally and deliver in 2-3 weeks! It ended up being 2 weeks. They were busy on a Saturday when we came in, but Danie..." Read more

7 years ago

Matty E. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"After looking at 2 other custom build sectional stores we came to What A Room. Daniel quoted us $600 LESS than Cr8-A-Sofa and Rose Deisgn. They were able to build our 15' x 8' sectional with 6' extra wide chaise. AND they were able to build it locally and deliver in 2-3 weeks! It ended up being 2 weeks. They were busy on a Saturday when we came in, but Dani..." Read more

7 years ago

Matty E.

Matty E. star-alt star-alt star-alt star-alt star-alt

CO, CO

"After looking at 2 other custom build sectional stores we came to What A Room. Daniel quoted us $600 LESS than Cr8-A-Sofa and Rose Design. They were able to build our 15' x 8' sectional with 6' extra wide chaise AND they were able to build it locally and deliver in 2-3 weeks! It ended up being 2 weeks. They were busy on a Saturday when we came in, but Danie..." Read more

7 years ago

Lima M. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"This is our to go to furniture store!! They have a large selection and can customize your order!! Daniel was very helpful! We will definitely be coming back!!"

7 years ago

Hieu N.

Hieu N. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I recently decided to take on the daunting task of remodeling & refurnishing my living room. Since there was some construction taking place, I had plenty of time to look for what I wanted in terms of furniture. It worked out because I'm picky and had a very specific style I wanted to create.I had already hit up some of the usual spots people tend..." Read more

7 years ago

Yelper 2. star-alt star-alt star-alt star-alt star-alt

Danville, CA

"We got our couch from this place a while ago. At the time we were thrilled with the piece and thought we made a good decision regarding the pricing-quality you get here. The couch is certainly very sturdy and I appreciate that the frame comes with a lifetime warranty. However I have a couple of concerns about it: 1) Our fabric is not machine washable which..." Read more

7 years ago

Courtney C.

Courtney C. star-alt star-alt star-alt star-alt star-alt

Oakland, CA

"Our first piece of grown furniture; grown meaning not from Ikea/Craigslist and already assembled! I've never really considered custom furniture in the past, but studio-living makes it difficult to find manufactured furniture that doesn't look ridiculously too large or too small.I was pretty intimidated by the process walking in, but Dan was super eas..." Read more

7 years ago

Noel T. star-alt star-alt star-alt star-alt star-alt

Oakland, CA

"Proud purchase! My wife and I recently acquired our first peice of family furniture from What A Room! We'expecting an addition to our young family unit so we decided to change our living room a bit. Neat buying experience. We walked into a very comfortable atmosphere where Daniel didn't sell a sofa but worked to find out what aspects were important to us...." Read more

7 years ago

Alex C. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"I recently moved to a new apartment and I picked up some new furniture. I was very happy with the customer service and the prices. I will definitely purchase furniture here again."

7 years ago

Jason M. star-alt star-alt star-alt star-alt star-alt

Pleasanton, CA

"I like the idea of this place. They have enough of a selection and if you want a couch you can pick a fabric and they will make it to your dimensions and style in about two weeks. Prices include delivery and the pieces we selected are made in California. We found what we wanted quickly and got it ordered. There was some drama with the after order service..." Read more

7 years ago

Tan D.

Tan D. star-alt star-alt star-alt star-alt star-alt

Union City, CA

"We recently put our condo on the market for sale and weren't planning on staging and just selling it as is. At the urge of our agent, he strongly advised us staging will help potential buyers envision the place as their own home. On a crunch because we only 3 days before our house was suppose to go on the market, I contacted whataroom to see if they do stagi..." Read more

7 years ago

Stacy F. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"One satisfied customer! We absolutely love our purchase from this store and can honestly say the team at What A Room are wonderful. We recently purchased a dining table and bar stools that match and they look lovely in our new home. Delivery and service was wonderful too. I would like to thank Daniel personally for his efforts in making sure we were happ..." Read more

8 years ago

Cici B.

Cici B. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Olivia, Dan, and every single one of their employees (including delivery drivers) were kind and professional. I cannot speak highly enough of this business or the quality furniture they make. Amazing customer service, they are truly the BEST!"

8 years ago

Steven K.

Steven K. star-alt star-alt star-alt star-alt star-alt

Brooklyn, NY

"Just moved into the area and I passed by this place and dropped in. I was surprised by the quality of the furniture and the extremely helpful staff. I'm not very good with current styles or trends but Daniel helped me through the entire process and was very patient with me. Ended up leaving with 3 pieces of furniture and I couldn't be happier.Highly..." Read more

8 years ago

Jay J. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Went in today based on a recommendation from my cousin. A very good experience. All of their furniture is customizable from size to fabric to firmness of the cushions. I have a room with specific requirements for a sectional and they were able to customize it easily. I opted for the extra depth for only 99 dollars so me and the kids could cuddle while wa..." Read more

8 years ago

Mimi T.

Mimi T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Years later, new home, new furniture. Found myself back at What A Room! This time with my significant other to custom design our couch and furnish our bedroom. Now that they have a bigger showroom, theres so much more to see!

I definitely recommend coming here, bring your measurements and they'll be able to help you. I wouldn't go anywhere else!"

8 years ago

Mimi T.

Mimi T. star-alt star-alt star-alt star-alt star-alt

San Jose, CA

"Years later, new home, new furniture. Found myself back at What A Room! This time with my significant other to custom design our couch and furnish our bedroom. Now that they have a bigger showroom, theres so much more to see! I definitely recommend coming here, bring your measurements and they'll be able to help you. I wouldn't go anywhere else!"

8 years ago

Travis A.

Travis A. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"Most custom furniture stores look and feel like stuffy warehouses. This store was bright, modern and well decorated. Dan gave us great customer service, helping us pick out every detail of the couch and giving very helpful insights into how to choose things like size and depth and color. The couch came in beautifully! We had a problem where one part of the s..." Read more

8 years ago

Oleksiy B.

Oleksiy B. star-alt star-alt star-alt star-alt star-alt

Santa Clara, CA

"Our experience started off great but ended somewhat bad. We visited this store to purchase a custom-made sectional and explicitly asked for a seat height of no less than 20-21in and bright/medium-colored legs. The lady in the store (btw, she was very helpful) suggested that we go with 5-inch sofa legs. Sure, we said, as long as the leg color is not dark. The..." Read more

8 years ago