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685 reviews
4.6/5 average rating
MyTien P.
San Francisco, CA
Tina T.
Pittsburgh, PA
"We got this wonderful sofa and so happy about it!!! People in the store are very nice and helpful! Daniel helped us shopping the sofa in different types. He's very honest in different kinds of sofa's cons and pros. Sofa's quality and price are both amazing! We found similar sofa in crate and barrel that costs 3000+ bucks! And you can also do customiz..." Read more
7 years ago
Reanal E.
San Francisco, CA
"I just moved back from SF and was in search for a new couch. As I didn't know where to start my friend recommended this place. They were very helpful and friendly. I ended up buying a couch and the delivery process was easier than I thought I'd be. I highly recommend checking this place out."
7 years ago
Matthew N.
San Jose, CA
"After remodeling the house, my parents gave me the job to look for furniture for the living room. Apparently I have some good fashion senses so I agreed to research what would be the best compliment to the living room. I've searched far and wide, went into many well known brand name stores (Pottery Barn and Crate & Barrel) and nothing just really stood o..." Read more
7 years ago
Laura A.
San Jose, CA
"From the moment I walked in I was greeted by a super friendly women. I was surprised to see how beautiful the furniture quality was at this place! My entire experience was a 10+ with this business from the purchase to the delivery. I purchased the most beautiful sectional and it is everything I wanted! I am so grateful to this place. They delivered exactly w..." Read more
7 years ago
John S.
San Jose, CA
"was shopping around for a sectional couch and came across this store. the store manager dan was very helpful and showed me several options. i ended buying a customized sectional which fits great in my house. i usually never write reviews but dan's above and beyond customer service with attention to what i wanted prompted me to acknowledge this is a great pla..." Read more
7 years ago
Nida K.
Milpitas, CA
"I would like to personally thank Dan at What A Room for helping me furnish my new place. I recently had to encounter the unfortunate circumstance of buying all new furniture to fit a much smaller place, whereas my current furniture were too big and a bit out of date in color tones. I did quite a bit of research in what I was looking for before going to Dan...." Read more
7 years ago
Sophia K.
North San Jose, San Jose, CA
"I recently bought a new house and I was in search for nice new furniture. I came across this place and stopped by just to check out their stuff. First thing I was amazed by was the customer service. They where very intensive to my needs. They never pressured me to buy anything unlike the other Vietnamese family owned. I came across a really n..." Read more
7 years ago
Billy O.
San Francisco, CA
"I was looking for a bedroom set and rug combo and was able to find a really nice set looking through their catalog with Daniel's help. The new place I've moved into is all hardwood and I needed a new set that matches and fits well in my bedroom. I'm glad I came here and am very happy with my purchase!"
7 years ago
Kristen D.
San Jose, CA
"I want to update my review because the owner went above and beyond this week to ensure we received our throw pillows. (Receiving the throw pillows in a timely manner was our only issue since ordering our custom couch) Knowing we were dissatisfied with the customer service, the owner personally drove the throw pillows to our house Monday evening. The new thr..." Read more
7 years ago
Irvin C.
San Jose, CA
"Finally a place for CUSTOM COUCHES!STORY TIME:Had some shopping to do. My family and I was looking for some more modern looking couches. I found this place on YELP! Definitely was not disappointed. We had a very weird angle in one of our living room and in need of a custom couch as soon as possible. We ended up with this very nice modern 2050..." Read more
7 years ago
Danny R.
Gilroy, CA
"Avoid this place at ALL costs. I've had my furniture for a little over 6 months and the quality just flat out sucks. I've literally have had tons of people tell me my sectional is the most uncomfortable sectional they have ever sat on. Not to mention the locks that is supposed to keep the sectional together have come undone now 4X. BTW I Paid..." Read more
7 years ago
Pete W.
Santa Cruz, CA
"A gem in San Jose in terms of quality, selection, customer service, and reasonable pricing. Recently purchased a sofa and a coffee table and the delivery time was on schedule. No issues. I feel they have different styles for everyone. I recommend come and take a look at the store."
7 years ago
JiaRong L.
Redwood City, CA
"Though some of my furniture was delayed, Daniel the owner was able to reach out and offer some compensation. I also believe he is trying his best to help solve on the dining tables replacement. Give a 3 now. If he can fulfill all my needs and deliver the dining table ASAP. I will give him a better score"
7 years ago
Esther S.
Sunnyvale, CA
"Came here on a suggestion from a friend and left with our very own custom made couch. Not only is service great in giving thoughtful suggestions, they have all kinds of choices that can be made to order just how you want. Their price point is the same as any good quality furniture store so why not find something that fits your needs exactly? We love how we c..." Read more
7 years ago
Esther S.
Sunnyvale, CA
"Came here on a suggestion from a friend and left with our very own custom made couch. Not only is service great in giving thoughtful suggestions, they have all kinds of choices that can be made to order just how you want. Their price point is the same as any good quality furniture store so why not find something that fits your needs exactly? We love how we c..." Read more
7 years ago
Mariel F.
San Francisco, CA
"My husband and I had our previous couch for 6 years. It was our first couch together and really held a lot of memories for us. But when we bought our first home, I knew I wanted to get a sectional that was bigger than our previous set but I wanted it to have cushions that withstood the test of time as well. I loved the look of West Elm and Crate and Barrel c..." Read more
7 years ago
Mariel F.
San Francisco, CA
"My husband and I had our previous couch for 6 years. It was our first couch together and really held a lot of memories for us. But when we bought our first home, I knew I wanted to get a sectional that was bigger than our previous set but I wanted it to have cushions that withstood the test of time as well. I loved the look of West Elm and Crate and Barrel c..." Read more
7 years ago
M M.
San Diego, CA
"Summary-Jan 2017: Purchased custom leather couch-Six months later four seat cushion literally fell apart (see pictures). Drove cushions back to store to get replaced (30 mins). No problem- things happen.-Drove back to store to pickup replacement a couple of weeks later (30 mins).-Two weeks later new cushions fell apart (see pict..." Read more
7 years ago
M M.
San Diego, CA
"Summary -Jan 2017: Purchased custom leather couch -Six months later four seat cushion literally fell apart (see pictures). Drove cushions back to store to get replaced (30 mins). No problem- things happen. -Drove back to store to pickup replacement a couple of weeks later (30 mins). -Two weeks later new cushions fell apart (see pictures). Called to ask..." Read more
7 years ago
Kartik B.
Sunnyvale, CA
"Do not waste your time looking around for the perfect sofa.. if you need something specific and have a decent budget this is a one stop custom sofa hub. Dan is knowledgeable, quick and will give you the right suggestions!!"
7 years ago
Kartik B.
Sunnyvale, CA
"Do not waste your time looking around for the perfect sofa.. if you need something specific and have a decent budget this is a one stop custom sofa hub. Dan is knowledgeable, quick and will give you the right suggestions!!"
7 years ago
Bill L.
San Jose, CA
"Shopped around 5 different places. Best deal was here ... no negotiating necessary! Great customer service. Friendly and very professional. Delivery was quick and efficient. I highly recommend this place."
7 years ago
Ben D.
San Jose, CA
"Great customer service with friendly knowledgeable staffs. We all know hard buying furniture's can be but "What a Room" asked all the right questions and custom built both our sofa set. We started looking at floor models we liked, started customizing the size the pillow cushions like width and depth...including additional pillows that add to the comfort opti..." Read more
7 years ago
Bill L.
San Jose, CA
"Shopped around 5 different places. Best deal was here ... no negotiating necessary! Great customer service. Friendly and very professional. Delivery was quick and efficient. I highly recommend this place."
7 years ago
"My mom needed some new furniture for her house in San Jose, and thanks to the positive reviews on Yelp, I stumbled upon What A Room!Their extensive furniture selection was very impressive and I loved all the styles they had to offer. From modern, to rustic, to vintage furniture, this place offers it all! The best part was that the prices here are pre..." Read more
7 years ago