Capterra 
G2 Chris M.
VP of Engineering, Nudge Security
Chukwuemeka N.
CEO, Cofundie Investment Technologies
"We use Brex for our main business bank account and it has been an overall positive experience. It was very easy to get started with the app. It was also very convenient and we were able to get an account up and running within 48 hours."
2 years ago
Raman Gupta
"Anyone thinking of using Brex for their business banking needs, please think twice. I had been a customer for almost a year and was enjoying using their services until they sent me an email out of the blue saying my account will be closed and I need to move my funds. No explanation, nothing. Super unreliable. Stick with traditional banks"
2 years ago
User in Information Technology and Services
"Brex Customer Review. — What do you like best about Brex? I love how easy it is to use Brex. The minute I pay for something as an expense, I get notified by the app to upload my receipt, especially if the expense is more than $50. Create notification infrastructure! — What do you dislike about Brex? Very rarely, the app sometimes glitc..." Read more
2 years ago
Laurel H.
"Brex Makes It Super Easy to Categorize and Confirm Expenses. — What do you like best about Brex? I love that you can text a picture of your receipt or the situation (took a picture of the parking machine screen in a paperless situation) and that picture automatically gets uploaded and attached to the matching / most recent transaction. — Wha..." Read more
2 years ago
Maurine A. O.
"Best Credit Card Yet! — What do you like best about Brex? The efficiency of the card works so well in all markets and the security feature is amazing. I get instant reports on my phone and I get temporarily blocked when anything is fictitious. — What do you dislike about Brex? It does not work for some significant African airlines like..." Read more
2 years ago
inna
"Brex suspended my account due to a low number of transactions. I didn't use this Bank a lot for my business due my suspicion about their activities and lack of customer service/ support and transparency. i wanted to make sure the new bank is operating properly before transferring all business accounting here. I had 100K Reward Points on the account which Br..." Read more
2 years ago
Gerry S.
CEO, Opera Bioscience
"Absolutely horrible. I have had way to many interactions with their customer service for basic things that a financial services company should be able to handle. Then they unceremoniously dropped all of their small businesses. Garbage company, garbage leadership, garbage product."
2 years ago
Hannah Dubyne
"I am writing a review for the same reason as many others recently - I am a small business (250k revenue per year) that abruptly got a notification of my account being closed. Personally, I think this was a terrible move in terms of ethics and professionalism. PROS For the 1.5 years I banked with Brex, I really didn't experience much disruption or hiccup..." Read more
2 years ago
anuraj
"worst bank. closes small business and let you scramble last minute for finding a new bank. customer service is also very poor. will never trust this bank with your customers / business"
2 years ago
Britney Robinson
"Closing smaller accounts in favor of bigger business. Doesn’t make a lot of sense imo, a. A smaller business could turn into a bigger business b. I know they have bigger businesses they work with but I can’t see them using them in the long term. The way you treat the small people will be noted, and I don’t think they thought this through."
2 years ago
syrrising
"I have multiple businesses and used many different business cards so I have some previous experience. I have had the Brex card for three years and we are currently moving over to another card. Pro's - Decent rewards. Con's - Customer Support is chat-based and slow. If you have a problem expect to figure it out yourself. This is no Amex and there is nothing..." Read more
2 years ago
Matt Donnelly
"Poor sign up process, questionable company."
2 years ago
Justin
"They say they’re a bank for startups but definitely not the case. Right in the middle of fundraising we get an email our account is being closed due to not having $1m deposited or revenue and we have a month to find a new one. Then they must have seen how many people got pissed because the ceo then sends a cover my ass email trying to explain it more. Such b..." Read more
2 years ago
Dawn Scott
"I have had to fight and fight with this bank even to just get money in. My business got a huge account for us and I needed my deposit ability to go up to 33k. It took me weeks to accomplish this with Brex. They said I needed to use my debit card more to have the ability to have that much of a deposit. But I countered " How can I use it more if you won't allo..." Read more
2 years ago
Bryson Cowan
"Brex left me out to dry as a Small business owner. They told me I have until August to close out my account, but out of the blue they stopped accepting my direct deposit and checks. I can't even run payroll, because I don't make enough money to meet their new requirements. I regret ever trusting this company."
2 years ago
Brandon T
"I have used Brex for over a year now for my business and have very little in terms of banking needs. As a small business owner, having an easily accessible banking account and virtual debit cards provisioned when I needed them was fantastic. Brex abruptly announced they are no longer supporting small businesses and are automatically closing all accounts by..." Read more
2 years ago
W Wyk
"Opened a Brex account, provided all legal information, funded my account and started to do business. I use Stripe as my merchant. At first things seemed great, then 2 months in, I received an email that my account will be closed, because the company strategy has changed. They gave me 2 months and suggested BlueVine. No explanation. It took several emails to..." Read more
2 years ago
Max Chatsworth
"DO NOT bank with Brex, ever! Run! They have decided to close accounts on thousands of people with very little notice. I banked with them for almost two years and had the rug pulled out from under my business. At first I thought the snarky email was spam because it was so unbelievable, but it is all true.. Here are some alternatives I found to be pretty goo..." Read more
2 years ago
Ali J.
"From closing my account to staying with Brex. — What do you like best about Brex? I like their responsiveness. And recently I got an incorrect email that my account was closing...they were responsive, and the CFO Adam reached out personally to resolve the incorrect issue. After that incorrect communication, they continued to live up to the brand p..." Read more
2 years ago
Juan Ignacio Moncayo
"They literally kicked me out. A simple email saying you got until August 15 to withdraw your funds. Really??? That's your solution for micro business. Useless. Not recommended at all. Stay away they can update their terms and condition and ruin your business."
2 years ago
Justin Barsketis
"After years of being a client of Brex they have decided to stop the ability to add payments to my account completely crippling by business. They then informed me that they are shutting down my account due to them no longer supporting small businesses."
2 years ago
Justin B.
CEO, Expat Insurance
"Brex really does not care about small businesses, I highly suggest people use another online bank like mercury when considering a bank for their start up."
2 years ago
Mark Coleman
"I wasn't going to write this but it appears this company is trouble based on recent reviews so thought I'd share our experience. It's a bit different. We were a customer for over a year. We chose to leave because we found, on multiple occasions, support did not follow their own security protocols. Several of our staff members contacted support for help via..." Read more
2 years ago
Paul M
"As a business caught in this situation, I will say Brex is not allowing us to "remain active". They shut off the ability to deposit funds into the account before they even notified us of the desire to no longer have our account. We expect many late fees and bounced transactions because we can't find and set up with a new bank and redirect 100+ vendors to a..." Read more
2 years ago
"I recommend Brex to all of my colleagues. Having one place to manage spend policy is great. The virtual cards and vendor specific cards are also very useful and very easy to use. You can also adjust spending limits and receipt policies very easily."
2 years ago