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Brex Reviews & Testimonials

4.4 (1,190)

Reviews: 1,190


5
79%
4
6%
3
1%
2
1%
1
13%

85% of customers would recommend Brex

User in Hospitality star-alt star-alt star-alt star-alt star-alt

"How easy it is to upload receipts so I don't have to keep the physical ones"

5 years ago

Cody B

Cody B star-alt star-alt star-alt star-alt star-alt

"Brex has taken the frustration out of the antiquated model for startups to get Credit Cards. The approach they have taken is truly built from a founders perspective. Over the last year, the platform has evolved, and the quality of the service continues to improve. They have an amazing travel/perks program, 5 star customer support, and a slick dashboard. I co..." Read more

5 years ago

Jeff I. star-alt star-alt star-alt star-alt star-alt

Customer Experience Specialist, ROOM

"Working for ROOM I am constantly on the go. Brex customer service has been incredible and they have always been there for me. Every question has been responded to rapidly and I have been treated like gold. My card arrived in a sleek black envelope and I have so much more time to get actual work done because Brex makes logging all of my purchases a dream...." Read more

5 years ago

Jeff I

Jeff I star-alt star-alt star-alt star-alt star-alt

"Brex is a a breeze to use...I can make my purchase and verify it before I even leave the store. Brex has made my life so much easier and allows me to accomplish things much faster. I also like having the virtual card, makes online purchases super easy. Brex is one of those things that I never knew exactly how much I needed it. Brex makes verifying all of..." Read more

5 years ago

Paul M

Paul M star-alt star-alt star-alt star-alt star-alt

"Nothing, as all the conditions become known only after you jump through their hoops."

5 years ago

User in Information Technology and Services star-alt star-alt star-alt star-alt star-alt

"Ease of use. Good, respectful and fast customer service."

6 years ago

Gael H star-alt star-alt star-alt star-alt star-alt

"What I like best about Brex is the ease of use. The user interface is clear and concise. The chat feature is great since you can get your questions answered instantly & intelligently. The person on the other side is knowledgeable (not passing the buck)."

6 years ago

User in Biotechnology star-alt star-alt star-alt star-alt star-alt

"Brex is super easy to use. The discounts and other features such as travel bookings are a great bonus. By sending a text message as soon as the physical card is swiped prevents me from losing the receipts as well as any fraud that could occur in case the credit card number is stolen."

6 years ago

Justin G

Justin G star-alt star-alt star-alt star-alt star-alt

"It is remarkable the ease of use and tracking of expenses. He has a great job done in designing the user experience that is unique to a credit card."

6 years ago

Olivia B star-alt star-alt star-alt star-alt star-alt

"With constant purchasing for the team and office, Brex sends me reminders on uploading receipts and makes it easy to keep them organized on my profile."

6 years ago

User in Consumer Services star-alt star-alt star-alt star-alt star-alt

"I liked the easy to register in Brex. I got the card from my company which allow us to purchase company related purchases quickly."

6 years ago

Julian L

Julian L star-alt star-alt star-alt star-alt star-alt

"The simplicity of tracking my purchases so my company understands where their money is going on a monthly basis. The photo receipt feature is a nice touch too for personally tracking my spend!"

6 years ago

Leslie S star-alt star-alt star-alt star-alt star-alt

"No need to continue using Expensify after getting a Brex Visa card for each of our employees. Big time and expense saver!"

6 years ago

Janell B star-alt star-alt star-alt star-alt star-alt

"I like that the transaction review section of the Brex site is very clear and lays out my transactions so they make sense. Its also really easy to add a receipt and keep track of which ones have it and which ones need it, something I thought I was going to find annoying. I also had a brief interaction with customer service that was pleasant. It was brief..." Read more

6 years ago

Chris T star-alt star-alt star-alt star-alt star-alt

"Being able to issue, suspend, increase, & decrease credit cards instantaneously + the Brex dashboard that allows your to categorize using your QBO accounts without having to leave the Brex website. Customer service is top-notch too, extremely responsive & diligent in their support."

6 years ago

Courtney S star-alt star-alt star-alt star-alt star-alt

"The customer support is very quick. Whenever I need help from other credit card companies, it takes a ~30 minute phone call. With Brex, it takes 1-2 texts."

6 years ago

Daniel W star-alt star-alt star-alt star-alt star-alt

"Fast service and responses with questions."

6 years ago

Executive Sponsor in Computer Software star-alt star-alt star-alt star-alt star-alt

"Attractive rewards, although the best ones are only for new accounts."

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Really great solution for corporate credit cards. Quick to get up and running, amazing, prompt customer responses"

6 years ago

Cameron M star-alt star-alt star-alt star-alt star-alt

"I'm a BREX advocate. Their customer support and ease of use is incredible. Setup is lightning fast, and they understand you and your business and your goals. We specifically were onboarded by Matt, and he is a rockstar. My only complaint is that they don't do banking yet! Haha"

6 years ago

Landon T. star-alt star-alt star-alt star-alt star-alt

Co-founder and CEO, Honest Networks

"With Brex we're able to spend much less time on expense mgmt. and more time focusing on our core business. Features like seamless receipt capture and spend by employee make tracking purchases very easy. Also it's easy to onboard new employees to our platform. Finally it's great not to have to put up a personal guarantee as a startup. The recent upgrade to th..." Read more

6 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Brex has been critical to helping Dear Ava scale. We needed a credit card solution that allowed me to track employee spend as we ramped up, and also one that had a large enough credit limit that realized how our DTC ecommece business cycled up during the holiday months. Brex solved both of these issues with a crisp UI. THANK YOU BREX!"

6 years ago

User in Consumer Goods star-alt star-alt star-alt star-alt star-alt

"Brex is amazing! We use it at my ecommerce company and the UI, customer service and rewards program are all TOP NOTCH! As a fledgling ecommerce business, we need a card that understands our needs and the way our cash / working capital works, and Brex gets it -- offering us GREAT limits and obviously the new reward program is amazing!"

6 years ago

Landon T star-alt star-alt star-alt star-alt star-alt

"With Brex we're able to spend much less time on expense mgmt. and more time focusing on our core business. Features like seamless receipt capture and spend by employee make tracking purchases very easy. Also it's easy to onboard new employees to our platform. Finally it's great not to have to put up a personal guarantee as a startup. The recent upgrade to th..." Read more

6 years ago

User in Computer Software star-alt star-alt star-alt star-alt star-alt

"I love the rewards program and the automatic receipt matching service."

6 years ago