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Brex Reviews & Testimonials

4.4 (1,190)

Reviews: 1,190


5
79%
4
6%
3
1%
2
1%
1
13%

85% of customers would recommend Brex

Executive Sponsor in Health, Wellness and Fitness star-alt star-alt star-alt star-alt star-alt

"Easy to earn points, integrated with systems to auto vend new virtual cards to employees, etc. and points get valuable multiples for things we're already buying anyway."

4 years ago

Mike J

Mike J star-alt star-alt star-alt star-alt star-alt

"The simple web interface and virtual cards! Apple pay compatibility."

4 years ago

Nathan B

Nathan B star-alt star-alt star-alt star-alt star-alt

"The interface is simple and straight forward. And when I have required assistance to track down a failed payment, the response was prompt with a quick resolution time."

4 years ago

John B

John B star-alt star-alt star-alt star-alt star-alt

"It's so easy to create and remove virtual cards and monitor expenses across the organization."

4 years ago

Gabe S

Gabe S star-alt star-alt star-alt star-alt star-alt

"SMS notifications, access to my cards via the app, easily readable dashboard with all my company expenses divided up by the different cards / accounts. Overall Brex is awesome! One other note, their support team is incredibly responsive and a pleasure to work with!"

4 years ago

Harsh V

Harsh V star-alt star-alt star-alt star-alt star-alt

"Brex has greatly simplified expense management for us. It is so easy to account for spending and tag receipts. It's also super easy to administer cards for employees and make sure they are staying compliant to our policy."

4 years ago

Ramiro B

Ramiro B star-alt star-alt star-alt star-alt star-alt

"It was easy to apply. It's made for startups, and they understand very well the space, especially the financials of venture-backed startups.As for the product, I particularly like their online capabilities. You can do everything you need from the web app. I particularly like the ability to block cards, as well as generate virtual cards on the fly."

4 years ago

Abhash K

Abhash K star-alt star-alt star-alt star-alt star-alt

"It gives me the control as a decision maker for my department's spends."

4 years ago

Justin star-alt star-alt star-alt star-alt star-alt

"I had a very negative experience with Brex."

4 years ago

Romeo J

Romeo J star-alt star-alt star-alt star-alt star-alt

"Chat Support answers quickly (although doesn't solve much)."

5 years ago

Taher Savliwala

Taher Savliwala star-alt star-alt star-alt star-alt star-alt

"They can't even answer basic customer service questions when I am hoping to open up a business corporate account w/ them. Sad :( . I will gladly change this review if they somehow get their act together and help."

5 years ago

User in Chemicals star-alt star-alt star-alt star-alt star-alt

"Auto-matching of receipts to purchases when receipts are forwarded to Brex"

5 years ago

Reena P star-alt star-alt star-alt star-alt star-alt

"The initial startup with Brex takes no time whatsoever and the user interface enables easy management of expenses without any worries. My favourite part about the software is being able to upload receipts using my smartphone."

5 years ago

User in Mechanical or Industrial Engineering star-alt star-alt star-alt star-alt star-alt

"Almost all vendors are available on brex."

5 years ago

User in Chemicals star-alt star-alt star-alt star-alt star-alt

"Take a picture of receipt using phone and upload. That's it. No more paperwork!"

5 years ago

Administrator in Computer Software star-alt star-alt star-alt star-alt star-alt

"It is easy to track what each card holder is using their card for. The allocation of the charges by type make integration into the accounting system (QB) much easier. Questions or the rare problems are quickly resolved ... by a real live person. Great rewards plan."

5 years ago

Jim K star-alt star-alt star-alt star-alt star-alt

"Finally, someone fixed the pain points for small organizations with multiple card holders. Namely, all prior banks insist that the Executive Director take full liability for all expenses by card holders and be the ONLY person with authority to add/change card holders or card holder limits. The ED typically had to take valuable time to call in changes, after..." Read more

5 years ago

Administrator in Education Management star-alt star-alt star-alt star-alt star-alt

"Brex has excellent customer service and the user-interface online and on the app is extremely easy."

5 years ago

Eric K star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, app for expense management and receipt tracking, referral program"

5 years ago

Administrator in Information Technology and Services star-alt star-alt star-alt star-alt star-alt

"I can spin up a card in seconds, super helpful when running projects, that each can get their own card - or for team members for shorter trips or expenditures. Also the mastercard club benefits has been handy."

5 years ago

User in Printing star-alt star-alt star-alt star-alt star-alt

"It was easy to get my Brex card (no personal guarantee) but what I like most is there are no annual fees and it comes with generous rewards. It doesn't hurt that their web portal is top-notch. It's very modern compared to other major credit cards."

5 years ago

Michael C star-alt star-alt star-alt star-alt star-alt

"Credit cards benefits including best in class points for travel expenses, virtual cards for online transactions, business travel booking portal.Brex Card has an incredibly simple fee structure, continually adding new products e.g. Brex Cash to complement credit card for cash management"

5 years ago

User in Computer Software star-alt star-alt star-alt star-alt star-alt

"Super easy to use! I use my credit cards for work and it's very convenient to add the receipt and memo directly from my phone."

5 years ago

Christian R

Christian R star-alt star-alt star-alt star-alt star-alt

"The app that allows my team to avoid filling out time-sensitive expense reports. I also really like the reporting, executive dashboard, and other tools that help me manage my team!"

5 years ago

Lori B. star-alt star-alt star-alt star-alt star-alt

Office Manager, Top Echelon

"I like that each employee can be responsible for their own receipts and with the app it makes it simple. I really like the app! When I make a purchase it immediately notifies me on my phone and I can upload the receipt right then and there so it's done and out of the way. Makes it easy for our accounting department to track each users receipts."

5 years ago