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Brex Reviews & Testimonials

4.4 (1,190)

Reviews: 1,190


5
79%
4
6%
3
1%
2
1%
1
13%

85% of customers would recommend Brex

Michael Callum star-alt star-alt star-alt star-alt star-alt

"Everyone is so welcoming and they really make you feel like an important person."

2 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"quality service and trust I recommend. What I like the most is that we can use the physical card and it facilitates the payments. And we have a complete report on our different transactions"

2 years ago

Anthony J. star-alt star-alt star-alt star-alt star-alt

Real Estate Agent, Anthony J Johnson, PA

"It was easy to use, it helped build business credit and the rewards were fantastic."

2 years ago

Emily d. star-alt star-alt star-alt star-alt star-alt

HR Director, Kaia Health

"Highly recommend if you are looking to issue credit cards within your company!. Brex is super easy to issue new cards, control limits, and for receipt uploads. When a company charges one expense as multiple invoices, Brex is smart enough to take one receipt and split it among the invoices."

2 years ago

Aaron H. star-alt star-alt star-alt star-alt star-alt

"No-nonsense business banking account with everything you really need. — What do you like best? The best thing about Brex is that its so simple. Just the way your banking really should be. It never gets in your way or causes additional work, but gives you access to all the info you need whenever. Additionally, fees are super low, and international..." Read more

2 years ago

Andrew P.

Andrew P. star-alt star-alt star-alt star-alt star-alt

"Brex makes my life 1,000x easier. — What do you like best? There are a few things I like about Brex: - It integrates seamlessly with my payroll and accounting software. Automated expense tracking and payroll payments are time-saving. - Its UI is much more straightforward than traditional banks. - Brex rewards are straightforward—you can redeem th..." Read more

2 years ago

Elizabeth W. star-alt star-alt star-alt star-alt star-alt

Executive Assistant, zeroheight

"The key to Brex delighting users is the ability to handle expense reimbursement with equal convenience whether instant or delayed. You can use the Brex app to snap a picture of a receipt as soon as you get it, or you can wait and upload all expenses from a work trip, for example, after you return home. The simplicity of submission is appreciated and paired w..." Read more

2 years ago

Constantine K.

Constantine K. star-alt star-alt star-alt star-alt star-alt

"Good UI, fast service, free domestic wires + vendor cards, just what we need. — What do you like best? Easy to set up remotely, fast and simple KYC, easy to create accounts and see expenses + virtual cards, which is also very important. Also, I like a simple UI that is very clean and easy to navigate through. Good currency conversion rates. ..." Read more

2 years ago

Parisa Fowles-Pazdro star-alt star-alt star-alt star-alt star-alt

"The worst company ever!! I would stay far away from Brex, this company will fail anytime soon. Horrendous customer service, wrongful accounting and no benefits like normal cards have. It's like play school dealing with them."

2 years ago

prvee com star-alt star-alt star-alt star-alt star-alt

"This is not a good platform, this is just bs. If you're thinking about keep on going with Brex I would recommend getting out. - well Brex, we have $40m company and we are going to get another $90m and you certainly won't hear about us anymore. 12 billion company and then these reviews....to which mine gets added because they only accept Microsoft and Amazo..." Read more

2 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Brex banking with disposable cards helped our expense reporting and controls more efficiently and automated. We diminished in over 90% the amount of missing invoices from departments invoices and automated a lot of payment workflows."

2 years ago

Kyle H.

Kyle H. star-alt star-alt star-alt star-alt star-alt

"Great interface, unmatched client support. — What do you like best? The support team is very good -- it's there when you need it, but they don't clog your email inbox when you don't. Our team also loves the rewards and promotions offered. — What do you dislike? Brex provides a sorting system that helps you break down the categories of..." Read more

2 years ago

Daniel

Daniel star-alt star-alt star-alt star-alt star-alt

"All is good with Brex until something is not good. We have several accounts with them. Some with millions going through and others for expenses with less amounts of money. Their support is none to non existent. They are arrogant, condescending, and will make a ton of excuses when things do not work. Essentially, this is just a children's run company that wa..." Read more

2 years ago

Daniele Puccio star-alt star-alt star-alt star-alt star-alt

"After let me spend time to apply to their tool, connecting my bank account, sending them a lot of documents and private informations they rejected the application saying my company doesn't fit their business. We're eCommerce company and they say they support eCommerce. We will send our attorney the request to send to cancel all our private datas. Waste of ti..." Read more

2 years ago

Rosellen S.

Rosellen S. star-alt star-alt star-alt star-alt star-alt

"App is super easy to use! — What do you like best? I love being able to check my app from my phone when I'm out and about so I can see how much money I have available to me. With my last corporate card I had to text a number to see this info, and that one extra step really got in the way! — What do you dislike? Honestly, I haven't expe..." Read more

2 years ago

Daniel Ghirbomean star-alt star-alt star-alt star-alt star-alt

"The worst expense tool ever created. My company recently onboarded this tool to replace Concur. Concur was ok, a bit outdated but it worked and it was intuitive. This on the other hand is incredibly confusing and there are some weird fees associated with reimbursements."

2 years ago

Ranil P. star-alt star-alt star-alt star-alt star-alt

"Terrible Customer Service. — What do you like best? Their Virtual credit card solution was their best feature. — What do you dislike? After being with them for over 2 years they can cut off your credit limit with no notice. We have spent over $1M dollars with them and have never been late for a payment but they can decide at any momen..." Read more

2 years ago

Pedro Barros star-alt star-alt star-alt star-alt star-alt

"Great engagement from our relationship manager"

2 years ago

Sydney P.

Sydney P. star-alt star-alt star-alt star-alt star-alt

"The convenience of having a Brex platform. — What do you like best? I like how seamless it is to use my coporate Brex card and once I make a transaction, I can see the recently purchased item automactically posted on my Brex account. — What do you dislike? The only thing I would mention is that I have to manually go in and itemize each..." Read more

2 years ago

Troy S.

Troy S. star-alt star-alt star-alt star-alt star-alt

"Brex is clunky and the support team is useless. — What do you like best? The logo is nice maybe. I have tried to like this setup honestly, but I am having trouble finding anything good about a system that just does not work. The login is garbage. — What do you dislike? The Brex team has been a nightmare to deal with from the start. Dur..." Read more

2 years ago

Charles Neville star-alt star-alt star-alt star-alt star-alt

"We're a 60 person company that switched to Brex for our company cards back in June 2022, moving from a legacy credit card provider that had frozen all our cards, based on just one suspicious transaction (we're a travel company, charges can come from a LOT of countries) too many times already. The difference is night and day. Virtual cards/vendor cards, inter..." Read more

2 years ago

Lai H. star-alt star-alt star-alt star-alt star-alt

"The virtual cards give the accounting team some control over spending"

2 years ago

Jillienne R. star-alt star-alt star-alt star-alt star-alt

"I am a small business and before they turned to going away from small businesses I had the account. I loved the rewards it gives out and the ease of the accounts that I could make payments from."

2 years ago

Allison star-alt star-alt star-alt star-alt star-alt

"They say my company that makes $80,000 a year is eligible for credit. When you apply they say my company doesn't make enough cause the company doesn't make one million dollars annually. False advertisement on their website."

2 years ago

Martin

Martin star-alt star-alt star-alt star-alt star-alt

"After following the Brex requirements to be part of their program we decided to apply. However, we find that after submitting all Business & personal info our application was denied for not having their industry. They work with E-commerce and we are. conclusion: we determine that having all the requirements, they sometimes collected the business, personal, a..." Read more

2 years ago