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Brex Reviews & Testimonials

4.4 (1,190)

Reviews: 1,190


5
79%
4
6%
3
1%
2
1%
1
13%

85% of customers would recommend Brex

Verified User in Accounting star-alt star-alt star-alt star-alt star-alt

". — What do you like best about Brex?Brex syncs with our accounting software and is really intuitive to use. The plateform has a lot of useful features that allow us to automate our credit card close process. — What do you dislike about Brex?The accounts payable portion of the software is not as robust as other competitors. — ..." Read more

8 months ago

Deepanshu .

Deepanshu . star-alt star-alt star-alt star-alt star-alt

". — What do you like best about Brex?Everything about Brex is well thought of. Whether it's the UI, or corporate card features or budgeting limits. The dynamic credit limit is also very useful. Integrations with outher popular acocunting softwares etc. are well done. Coe banking features like transfers etc have never been an issues. They have bec..." Read more

8 months ago

Michael U.

Michael U. star-alt star-alt star-alt star-alt star-alt

". — What do you like best about Brex?I've interacted with Brex's customer service team several times over the last year. They're always quick to get in touch, understand what's going on, figure out the urgency of the issue, and help me resolve it. It's probably the best CS team of any B2B tool (incl. Stripe, Mercury Bank, and others). Even aft..." Read more

8 months ago

Verified User in Transportation/Trucking/Railroad star-alt star-alt star-alt star-alt star-alt

". What do you like best about Brex?Able to get assistance quickly when an issue arises. What do you dislike about Brex?Does not seem to be not applicable at this time. What problems is Brex solving and how is that benefiting you?Access to company card instead of having to seek reimbursement using a personal card."

8 months ago

Verified User in Apparel & Fashion star-alt star-alt star-alt star-alt star-alt

". What do you like best about Brex?It's easy to use. It's no brainer at all What do you dislike about Brex?I don't dislike anything at the moment. Nothing so far What problems is Brex solving and how is that benefiting you?Brex is making it easy to make payment internationally"

8 months ago

Lauren C.

Lauren C. star-alt star-alt star-alt star-alt star-alt

". — What do you like best about Brex?Brex does everything i need with a modern interface that's like all the other systems I use. Nothing archaic about it, not an old company trying to fit a square into a circle. It's built the way you'd think it should be. — What do you dislike about Brex?Reimbursements get grouped together, so a $4..." Read more

8 months ago

Cody C.

Cody C. star-alt star-alt star-alt star-alt star-alt

". — What do you like best about Brex?As a user of a Brex card, Brex makes it incredibly easy for me to check my spend, upload receipts, etc. I've had to make payments to overseas companies with different security standards and Brex has taken care of me. Customer support has been excellent when I have had a question. — What do you dis..." Read more

8 months ago

Jason P.

Jason P. star-alt star-alt star-alt star-alt star-alt

". What do you like best about Brex?Ease of use. Interest rate. issuance of cards. What do you dislike about Brex?They do not have a system for prepaid expense accruals. What problems is Brex solving and how is that benefiting you?Banking."

8 months ago

Jim C.

Jim C. star-alt star-alt star-alt star-alt star-alt

". — What do you like best about Brex?Our organization has found Brex makes it easy to manage credit card expenses with their app that allows staff members to immediately capture their expense information and allows the folks in the back office to easily monitor those expenses. The app and the website are easy to use and includes emails and text..." Read more

8 months ago

Verified User in Automotive star-alt star-alt star-alt star-alt star-alt

". — What do you like best about Brex?The UI is user-friendly and I can generally find what I want in a logical, structured fashion. — What do you dislike about Brex?Some features are missing and sometimes receipt entry doesn't seem to properly work. Also, the way notifications work doesn't always seem logical or as flexible as it sho..." Read more

8 months ago

John B. star-alt star-alt star-alt star-alt star-alt

". — What do you like best about Brex?Cost control as well how we can import to our ERP. Also when there is a question we have a great support in helping us. — What do you dislike about Brex?There is nothing in Brex to dislike. Only concern from the employees is signing up to Plaid — What problems is Brex solving and how..." Read more

8 months ago

Verified User in Restaurants star-alt star-alt star-alt star-alt star-alt

". — What do you like best about Brex?The platform is easy to use and the process of doing expences is smooth and we have multiple options on the admin side to set up mandatory data that needed and expecations on what is required. — What do you dislike about Brex?The process to get this implimeted was not smooth and the person we work..." Read more

8 months ago

HJC star-alt star-alt star-alt star-alt star-alt

"Great company. Great app. Love everything about them. Reliable and easy to use. "

9 months ago

Laputa Doppelganger

Laputa Doppelganger star-alt star-alt star-alt star-alt star-alt

"Brex is so shady! They devalued the reward points conversion last spring with ZERO notice to their users, from 1:1 to 1:0.6. Also, they redesigned their website last year to be HORRIBLE. They have seriously the worst, least useful website of any of my banking providers! How are they a tech company if their website sucks so much? It's so hard to figure out in..." Read more

10 months ago

Leonardo Curatolo

Leonardo Curatolo star-alt star-alt star-alt star-alt star-alt

"Brex wrote me an email after only emailing with Sales about applying for an account and what features it comes with as well as the application requirements. I did not even finish the application and I received an email the next day saying i was denied with no explanation. It seems they are over leveraged or are going under because I've heard the same from ot..." Read more

a year ago

Xena cion

Xena cion star-alt star-alt star-alt star-alt star-alt

"Il était facile de suivre les instructions en ligne et de charger les documents justificatifs. Ensuite, j'ai reçu un appel téléphonique indiquant qu'un autre document devait être téléchargé, afin de vérifier que je n'avais reçu aucun remboursement. À partir de ce moment, il a fallu plus de deux semaines pour obtenir une action, et l'action n'est venue qu'apr..." Read more

a year ago

AMINE NDF

AMINE NDF star-alt star-alt star-alt star-alt star-alt

"Bad Company. I registered with them and They did not give me a board to send them all the legal documents of my company, and they told me we would keep you on the waiting list. I have never seen any company in my life do something like this I don't recommend it"

a year ago

Archie Barge star-alt star-alt star-alt star-alt star-alt

"golpistas completos. Eles me pediram para listar moedas. O dinheiro foi arrecadado através de bitcoin, enviei mais de $ 9.800, eles bloquearam minha conta, bloquearam meu acesso a eles, uma empresa não confiável. Se não fosse por ᴬˢˢᴱ 🤏🏻ᵀᴿᴱ👈ᵀᴿᴵᴱ 👈 ᵛᴬᴸ.ᴵᴼ que me ajudou a garantir tudo de volta, eu ainda estaria em perigo."

a year ago

Andrew B. star-alt star-alt star-alt star-alt star-alt

"I appreciate their customer service. I've had a few issues with them -- as we all do with companies, and I like that they resolved them amicably for me."

a year ago

Sally M. star-alt star-alt star-alt star-alt star-alt

"Brex has become invaluable to us as it eliminates the need to grapple with finding answers for simple tasks in expense management. The inclusion of Brex cards has significantly enhanced our control over spending limits, while the user-friendly tools provided have facilitated comprehensive oversight of all operations with great efficiency."

a year ago

WaterXpert

WaterXpert star-alt star-alt star-alt star-alt star-alt

"Extremely poor quality of service. They closed the account saying they won't serve customers below the monthly revenue threshold. And my funds are stuck."

a year ago

Sharfaraz Ahmed

Sharfaraz Ahmed star-alt star-alt star-alt star-alt star-alt

"Hello, Thank you for completing the verification process. We’ve received a claim regarding the validity of the funds in your account and after further review, we can confirm that the funds are being returned back to the original financial institution. If you have further questions, please reach out to the original financial institution. Thanks, Brex Me:..." Read more

a year ago

Felix Abdul -Nour

Felix Abdul -Nour star-alt star-alt star-alt star-alt star-alt

"Uraufführung und"

2 years ago

Cleveland Payne

Cleveland Payne star-alt star-alt star-alt star-alt star-alt

"My business earns over 5 million annually ...provided my personal info because they asked for it..My personal credit is over 800 and their wasnt a reason for my denial...After they took all of my personal info and business info they denied me because it says I dont fit their criteria and didnt pass their background check which is total bs because everything..." Read more

2 years ago

Josh star-alt star-alt star-alt star-alt star-alt

"J'ai trouvé de bonnes critiques à leur sujet ici. J'ai investi beaucoup de temps et d'argent et ça a été très pénible quand j'ai réalisé que j'avais été victime d'une arnaque. Je ne pouvais pas le dire à ma famille et cela m'at pesé pendant si longtemps. Peu importe combien de fois vous leur demandez un retrait, ils ne vous rendront pas votre argent. Mer..." Read more

2 years ago