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Brex Reviews & Testimonials

4.4 (1,190)

Reviews: 1,190


5
79%
4
6%
3
1%
2
1%
1
13%

85% of customers would recommend Brex

TranscripyLLC star-alt star-alt star-alt star-alt star-alt

"Nope, not at all trustworthy. There is no way to contact assistance. They only have a stupid chat robot that doesn't answer questions at all. They don't reply and they take your money. Almost $500 gone! If anyone from Brex is listening (doubtful), my experience thus far has been atrocious and I'd like to close my account and have my money returned. Upda..." Read more

3 years ago

Eric Plaskacz star-alt star-alt star-alt star-alt star-alt

"Brex is a great company!!"

3 years ago

TranscripyLLC star-alt star-alt star-alt star-alt star-alt

"Update after reply: Thank you for your response. May I suggest that you somehow have a human point of contact to avoid panic. It is most disconcerting to find money missing/unaccounted for and then not be able to discuss the issue with a human. I have followed up with the merchant and hope to settle the issue soon."

3 years ago

irene sanderfer star-alt star-alt star-alt star-alt star-alt

"great bank, great services."

3 years ago

Gerard S. star-alt star-alt star-alt star-alt star-alt

CEO, Opera Bioscience

"After being unable to do something as simple as cash a check via their app and having a generally poor experience in the app itself, I honestly don't trust Brex to handle any of my money. I'll be closing my account and finding a different bank. Imagine if I needed quick access to those funds? Credit card rewards are a distant second to having the ability to..." Read more

3 years ago

Tina star-alt star-alt star-alt star-alt star-alt

"On 9th of July, 2021 I finally received the compensation for the money that was stolen from me.
How did the "miracle" happen? It is soon said. I have hired a good asset recovery service experienced in this sort of thing.
On the 9th of July, 2021 I see that I have been credited the 85,305 illicitly stolen USD. Apparently this is the only way to get out of it...." Read more

3 years ago

Anthony B star-alt star-alt star-alt star-alt star-alt

"**EDIT (7/30/2021): Brex finally worked out a solution with PayPal to rectify the situation and award the points earned.** Got burned on the Brex/PayPal offer like many other Brex users did. No resolution to legitimately meeting the offer requirements. Brex points the finger at PayPal...PayPal points the finger a Brex...the middleman gets screwed."

3 years ago

Unsatisfied star-alt star-alt star-alt star-alt star-alt

"We were denied an account and were told we were unable to know why. We were not able to dispute their findings. We were not allowed to speak to anyone. Only cold messages from a CSR or an email telling me they couldn't disclose their findings with me, the owner of the account their denying. How can we know what we're doing wrong if you don't tell us? How can..." Read more

3 years ago

Justice star-alt star-alt star-alt star-alt star-alt

"On 9th of July, 2021 I finally received the compensation for the money that was stolen from me.
How did the "miracle" happen? It is soon said. I have hired a good asset recovery service experienced in this sort of thing.
On the 9th of July, 2021 I see that I have been credited the 85,305 illicitly stolen USD. Apparently this is the only way to get out of it...." Read more

3 years ago

Joe A. star-alt star-alt star-alt star-alt star-alt

Cofounder, withfriends

"If you are a small startup and want free stuff (Twilio credit, WeWork credit, etc.), Brex is great. You get free goodies and free bonuses that can help you boostrap on the cheap. If you are a legitimate busienss that has real revenue with real employees, I would advise you to stay away. If you are successful enough to be at this point, the bonuses aren't..." Read more

3 years ago

Joe star-alt star-alt star-alt star-alt star-alt

"Scammed by Brex on a promotion like so many others...and this is just the tip of the iceburg. I also notice that Brex responds to these complaints with a "we'd like to follow up" but please know that I have already followed up with Brex MANY times regarding this issue. Also worth noting that when signing up with Brex, the sales rep at Brex that onboarded m..." Read more

3 years ago

Petra santous star-alt star-alt star-alt star-alt star-alt

"You can trust 24providenttrade .c0m,,,,, As they are the best i would recommend for you all......"

3 years ago

Tony B star-alt star-alt star-alt star-alt star-alt

"Got burned on the Brex/PayPal offer like many other Brex users did. No resolution to legitimately meeting the offer requirements. Brex points the finger at PayPal...PayPal points the finger a Brex...the middleman gets screwed."

3 years ago

Anthony B star-alt star-alt star-alt star-alt star-alt

"Got burned on the Brex/PayPal offer like many other Brex users did. No resolution to legitimately meeting the offer requirements. Brex points the finger at PayPal...PayPal points the finger a Brex...the middleman gets screwed."

3 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"Despite the changes over the past year, I still like Brex and use it for our daily banking needs. Brex has been great with delaying our net terms. They are also a fantastic bank service with very low fees and a great UX."

3 years ago

meropenem V star-alt star-alt star-alt star-alt star-alt

"Would give zero stars. They scammed me and others too. With no follow up and then they just point the finger at others. Really disappointed."

3 years ago

Regan

Regan star-alt star-alt star-alt star-alt star-alt

"Brex is a fantastic product that solves a very real issue when it comes to department expenses and approvals. As a marketer one of my jobs is to run ads and make marketing purchases. Brex makes it easy for me to pay for these things while keeping track of my expenseses. I really like the notifications and the transaction history within the app. They provid..." Read more

3 years ago

John Smith

John Smith star-alt star-alt star-alt star-alt star-alt

"I was so amazed while reading many reviews about this company, then I realized I wasn't the only victim that was scammed, don't fall for this fraudsters twice join Elite and recover all your lost fund"

3 years ago

emanuel hoffman star-alt star-alt star-alt star-alt star-alt

"We applied for a car loan and received a response in the afternoon. The lending officer was really efficient and courteous throughout the process. The loan was completed in two days. The operation went quickly because to excellent communication, and the experience was really rewarding."

3 years ago

Mary Tindle

Mary Tindle star-alt star-alt star-alt star-alt star-alt

"If I could give these guys 0 stars, that would still be tBoo much. These guys seem to be nothing more than a big SCAM!! They denied my account, why I don't know and don't care, and refuse to give my money back. Do NOT give them your money, they won't give it back. They will give you a bunch of excuses and no one there seems to know their policies. This is th..." Read more

3 years ago

Vinicius Barbosa star-alt star-alt star-alt star-alt star-alt

"The worst bank for sure."

3 years ago

nawassa houston star-alt star-alt star-alt star-alt star-alt

"i have good credit for applying for a loan are a credit card saving account checking account cash on hands finance loan nawassa houston"

3 years ago

Vinicius Barbosa star-alt star-alt star-alt star-alt star-alt

"Definitely the worst bank I worked with. The support asked please to cancel my account. My first deposit gonna take 6-8 business days to be available. The worst support I already have from a company. They are extremely rude and don’t care about giving you the support you need."

3 years ago

Sonu M star-alt star-alt star-alt star-alt star-alt

"I truly didn't understand how the account works and how your only allowed to use 80% of the funding by your physical card and 100% for anything else but after learning how to actually use all the card features.....I LOVE IT. Because although, I was frustrated the support staff was very nice and still helped me solve the issue in a timely fashion."

3 years ago

dizzy treats star-alt star-alt star-alt star-alt star-alt

"At first, I truly didn't understand how the account works and how your only allowed to use 80% of the funding by your physical card and 100% for anything else but after learning how to actually use all the card features.....I LOVE IT. Because although, I was frustrated the support staff was very nice and still helped me solve the issue in a timely fashion. T..." Read more

3 years ago