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Brex Reviews & Testimonials

4.4 (1,095)

Reviews: 1,095


5
79%
4
6%
3
1%
2
1%
1
13%

85% of customers would recommend Brex

Samuel Addo star-alt star-alt star-alt star-alt star-alt

"I am new to brex and I send a payment out this morning to a supplier for our new project. After I send the payment 20 mins later I get an email my account is suspended. I logged to my account and all my money has disappeared. I can’t see my balance nor the payment I sent. I have sent several emails to brex but no response. The customers service on the live c..." Read more

2 years ago

Felix A. star-alt star-alt star-alt star-alt star-alt

"This company is something,, I am a business owner, I applied and opened a Cash Account with Brex, I could not deposit check but only ACH from my external bank account, I was able to make 2 international wires to my vendors and Brex closed my account without explanation, I contacted their customer service many times but they never gave me any answer to why my..." Read more

2 years ago

Elizabeth M

Elizabeth M star-alt star-alt star-alt star-alt star-alt

"Brex is great. — What do you like best? Virtual card and emailing receipts to attach to transactions — What do you dislike? That the virtual card isn't the default card shown when you log in — What problems are you solving with the product? What benefits have you realized? Most people are making online purchases so not hav..." Read more

2 years ago

Steve star-alt star-alt star-alt star-alt star-alt

"Since my business caters entirely to e-commerce clients (we are a BigCommerce & Shopify agency partner) I thought having a online only bank was the right fit for us. I have been with traditional banks for almost 10 years.Everything was fine with Brex until I got an email one day saying our account was closed. No reason given and no way to speak to anyone. No..." Read more

2 years ago

User in Health, Wellness and Fitness star-alt star-alt star-alt star-alt star-alt

"Easy and convenient. — What do you like best? I can use the actual card or the virtual one — What do you dislike? I have nothing to dislike at the moment love the service Brex provodes — Recommendations to others considering the product: It's easy to keep up with what the card is being used for.. it gives you a memo and a p..." Read more

2 years ago

User in Accounting star-alt star-alt star-alt star-alt star-alt

"Review. — What do you like best? The ability to scan recipts and track expenses. — What do you dislike? Nothing, this card and software works great for me. — What problems are you solving with the product? What benefits have you realized? Paying and keeping track of the card expenses"

2 years ago

Administrator in Transportation/Trucking/Railroad star-alt star-alt star-alt star-alt star-alt

"So easy! — What do you like best? Managing limits, users, cards is easier than any traditional banking service out there. — What do you dislike? I wish the card design/quality was much better than it is. — Recommendations to others considering the product: None. — What problems are you solving with the product? What..." Read more

2 years ago

Executive Sponsor in Semiconductors star-alt star-alt star-alt star-alt star-alt

"Simple and easy. Great choice. — What do you like best? Easy of use, Web and mobile Appuser interfaces are great. No fees or hidden costs. It's the great alternative to old and costly brick and mortars business banks. Very easy to deposit checks. Easy to use business Credit Cards and Expenses controls. — What do you dislike? Sometimes..." Read more

2 years ago

Elizabeth M

Elizabeth M star-alt star-alt star-alt star-alt star-alt

"Brex is great. — What do you like best? Virtual card and emailing receipts to attach to transactions — What do you dislike? That the virtual card isn't the default card shown when you log in — What problems are you solving with the product? What benefits have you realized? Most people are making online purchases so not hav..." Read more

2 years ago

Administrator in Financial Services star-alt star-alt star-alt star-alt star-alt

"Manage multiple user and cards easily. — What do you like best? Creating a new card is easy, with the ability to limit the balance, assign a user, and change additional settings as needed, making it very simple to provide digital cards, and physical ones if necessary. — What do you dislike? The UI is simple, I think it could use additi..." Read more

2 years ago

James B star-alt star-alt star-alt star-alt star-alt

"Best next generation banking platform out there! — What do you like best? Designed for modern-day banking. We moved our tech startup business early on from Chase to Brex and never looked back. Designed for easy financial management with so many incredible features. Card management is an absolute joy, and with a powerful search function that makes..." Read more

2 years ago

Loree M

Loree M star-alt star-alt star-alt star-alt star-alt

"Excellent and Easy Functionality. — What do you like best? The ease of attaching receipts to a text that is received right after the charge goes through. — What do you dislike? Sometimes the receipt won't scan correctly to be attached via text. — What problems are you solving with the product? What benefits have you realized?..." Read more

2 years ago

Jonathan K star-alt star-alt star-alt star-alt star-alt

"Excellent alternative to traditional Corporate Card. — What do you like best? Credit process was seamless, Cards are easy yo setup, Integration with accounting software — What do you dislike? Needs a bit more corpoate finctionality, delegates, team a bit aggressive on getting transtion and spend across. — What problems are you..." Read more

2 years ago

User in Financial Services star-alt star-alt star-alt star-alt star-alt

"Easy & Efficient Company Tool. — What do you like best? Brex makes company purchases really easy — from transparency with receipts to flexibility with their app. — What do you dislike? As a regular user, I don't have any dislikes to note. — What problems are you solving with the product? What benefits have you realized? It..." Read more

2 years ago

User in Food Production star-alt star-alt star-alt star-alt star-alt

"Very happy HR Manager. — What do you like best? I love the text feature! When I make a purchase, I immediately snap a pic of my receipt, usually right there at the register (before I walk away, and the probability that I lose or misplace it skyrockets). Sometimes, by the time I walk out to my car, I've already uploaded my receipt image to Brex!..." Read more

2 years ago

Andrew M

Andrew M star-alt star-alt star-alt star-alt star-alt

"Brex makes expenses easy. — What do you like best? I love the ease of use, how all of my expenses are easily categorized, and the super sleek design of their cards. It also integrates well with our tools. — What do you dislike? I can't think of anything. Card customization would be unique, but otherwise, the product is exceptional. ..." Read more

2 years ago

Allie H

Allie H star-alt star-alt star-alt star-alt star-alt

"Easy to buy & easier to track! — What do you like best? I use Brex's app and their website. Brex makes it easy to buy what I need for my job, and keeping track of expenses is a breeze both on the app and website. — What do you dislike? I had a little trouble disconnecting my old account before getting my new card at a new company. But..." Read more

2 years ago

Blake B

Blake B star-alt star-alt star-alt star-alt star-alt

"Super easy and Confidential. — What do you like best? I love the security of the physical card. If I use it, it will send a text to send a picture of the receipt. I like that. — What do you dislike? If I had to pick something, it would be that the balance does not start over till the first of each month, even if you pay it before. ..." Read more

2 years ago

Marc-Antoine P

Marc-Antoine P star-alt star-alt star-alt star-alt star-alt

"Not like any other bank. — What do you like best? Brex removes all friction we get with traditional banks. The easy access to credit cards and the expense feature are really useful for small and medium-sized businesses. Customer service is also great! — What do you dislike? We should have the option to create a monthly card or not when..." Read more

2 years ago

Sarah A

Sarah A star-alt star-alt star-alt star-alt star-alt

"Modern & Easy To Use. — What do you like best? I like the text messages I get after making a purchase on my card, as well as the help/support resources. I like that I can add users (I'm an Admin) and order cards for them, also assign a Manager and user limit. — What do you dislike? Only complaint is that I was confused on was my getti..." Read more

2 years ago

User in Commercial Real Estate star-alt star-alt star-alt star-alt star-alt

"High quality, easy-to-use corporate card. — What do you like best? - Good to have both physical and digital cards - Great to be able to add to apple wallet - Enjoy text confirmations of transactions and easy interface for tracking them — What do you dislike? - There's not too much to dislike here -- I'm not sure why there needs to be s..." Read more

2 years ago

User in Hospitality star-alt star-alt star-alt star-alt star-alt

"Wonderful for the workplace. — What do you like best? It was very easy to use and the perfect employee card. — What do you dislike? I wish the Brex travel had more flight options to choose directly from them. — What problems are you solving with the product? What benefits have you realized? I haven't solved any problems, I..." Read more

2 years ago

Kimberly M

Kimberly M star-alt star-alt star-alt star-alt star-alt

"Brex takes care of my transactions. — What do you like best? I like how secure and easy it is to use. Since the company I work for provided us Brex' services it never was so easy to manage our own transactions and feel safe to know you're taking care of them, and even if it didn't seem enough, no more reports are needed since the purchases we do a..." Read more

2 years ago

Megan K

Megan K star-alt star-alt star-alt star-alt star-alt

"Good experience. — What do you like best? It was straightforward to use. Website interface was perfect. — What do you dislike? The only thing i disliked about it was that my company stopped using it. — What problems are you solving with the product? What benefits have you realized? Brex gave me an easy way to use my Covid..." Read more

2 years ago

Alan S

Alan S star-alt star-alt star-alt star-alt star-alt

"Great and convenient way to admin allowances for employees! — What do you like best? As a user, it is very easy to keep track of your monthly balance and know what you can and can't expense. The mobile app is very friendly and easy to use. I have reached out to their support team a few times and they are always helpful and eager to assist. From th..." Read more

2 years ago