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Ajeet Verraich
Carolyn Lamy
"We recently booked a service on our Jacuzzi 300 series hot tub and I was blown away by J's expertise, knowledge and helpful tips during our service! The service was top notch and I feel confident now that I can take care of my hot tub properly. He provided me with the supplies I needed and step by step instructions to ensure our hot tub is ready to go. Fu..." Read more
8 months ago
Google review
Dave R.
"From my initial visit to Jacuzzi Vaughan, Christian and the Sales team were very professional and detailed when going over my first time spa purchase. We had a great experience from the purchase stage to the delivery, installation and the follow up with Christian. We are definitely enjoying our new Wellness Spa and so happy to be part of the Jacuzzi Family o..." Read more
8 months ago
Google review
Emily Twarowski
"Highly recommend. Employees in store and to service my hot tub were incredibly kind and informative. Return customer! Will be sharing with friends and family Thank you"
8 months ago
Google review
Chris Manners
"Our hot tub cover had finally met its end. I met with Matt from the Wellness Shop. He came by to get proper measurements. He was punctual, polite, and beyond helpful with all of our questions including those not related to the original cover problem. I would definitely recommend the Wellness Shop to anyone looking to buy or maintain their hot tub."
8 months ago
Google review
John Lownie
"The staff is very friendly and helpful. Great online resources too."
8 months ago
Google review
Craig Moffitt
"Thank you James Smith from the Wellness Shop KW for guiding us through the process of buying a tub. You made a difficult decision easy. We are extremely happy with our J365 and look forward to many years of hot tubing. Thanks Craig from Guelph"
8 months ago
Google review
Mark Rowlands
"Another great maintenance visit from the Wellness Shop. The technicians have always been professional, respectful and thorough and this time was no different. Thank you again Team!!"
8 months ago
Google review
Manuel Espinoza
"I had an awesome experience with the Wellness Spa. Mandi was very knowledgeable and personable. She made me feel very comfortable and confident with my purchase."
8 months ago
Google review
dan lumsden
"Our spa had an issue where the temp probe was reading inaccurately and reporting the temperature wrong. The tech came out, quick diagnosis and fix. He was extremely professional and friendly."
8 months ago
Google review
Jeff Hanemaayer
"They came when scheduled and diagnosed the problem quickly."
8 months ago
Google review
Manoj Verdi
"We recently purchased the Jacuzzi J495 hot tub from the Jacuzzi Wellness Shop in Vaughan, and after using it for the past month, we couldn't be happier with our choice. Alissa was fantastic throughout the entire process—there was no pressure to buy, and she patiently answered all of our questions. We were initially unsure about which model to choose, but aft..." Read more
8 months ago
Google review
Lisa Meyer
"We are thrilled with our new hot tub from Wellness Shop in Kitchener. Installation was organized and went very smoothly. The new tub is lovely and we are getting lots of enjoyment out of it!"
8 months ago
Google review
Angelo Morrone
"Just great peace of mind experience had, no nonsense great customer service had from Jamie. Had to change tope side control & take pump out to change two capacitors saved on buying a new pump 💰 thanks again brother Jamie 🙏"
8 months ago
Google review
Amy Kalish
"Wellness Shop is the way to go! Christian was fabulous and so informative. I love my new Jacuzzi!!"
8 months ago
Google review
John Asdrubolini
"The staff were fantastic. They helped us navigate through our choice of Hot Tubs and made the experience very pleasurable. I’m very confident that the servicing of their Hot Tub will be just as exceptional."
8 months ago
Google review
Gustavo Casasfranco
"Mandi from the burlington store was amazing."
9 months ago
Google review
Stuart Manley
"I highly recommend visiting the Wellness Shop at Jacuzzi in Vaughan if you’re looking to buy a hot tub or swim spa. Their staff are very pleasant, helpful and knowledgeable."
9 months ago
Google review
Kristen Kral
"If you are looking for a hot tub, look no further and go to the Wellness Shop. Zack was amazing at helping us through the whole process and responding to any questions we had the same day! Delivery was a breeze!"
9 months ago
Google review
Jodene Jones
"Fastest, easiest ordering and delivery!!!!"
9 months ago
Google review
Katherine
"We have purchased a 17ft swim spa last year and scheduled the installation June 1st of this year. We must say Zack’s customer service and continuous support went above and beyond, always has been in touch with us throughout with this lengthy but rewarding journey. We like to highlight that we made extensive research on the right pool, checked more than 5 opt..." Read more
9 months ago
Google review
Ken Hyra
"After researching many hot tubs, we decided on the Nordic which The Wellness Shop carried. From our first interaction via messaging to our referral to our Sales Rep., Freddy P. The process was seamless. Freddy answered all of our questions and took the time to reply on his days off. We would recommend The Wellness Shop in London for anyone thinking of gettin..." Read more
9 months ago
Google review
Mark Bray
"The Wellness Shop at Jacuzzi Whitby is fantastic .. the technicians are always amazing ,professional, knowledgeable and helpful.. Thank you guys.. you’re the best.. have an awesome long weekend"
9 months ago
Google review
Jessica T
"We contacted the Wellness shop for an issue we were having with our Jacuzzi. They were extremely quick to reply, explained their (reasonable) rates, and gave us the soonest date available, which was within about a week from that phone call. To my pleasant surprise, our appointment got bumped up a few days, and they came out even sooner, fixed the problem on..." Read more
9 months ago
Google review
Nick Murray
"Our sales rep was great! Very knowledgeable about the products and process .the delivery and electrical was pretty steamline with no issues. Would recommend"
9 months ago
Google review
"Great service! From the store to the maintenance team, everyone was great!"
8 months ago