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Maria Wu Dela Cruz
Vera MacDonald
"Sales staff were so knowledgeable and patient and made us feel very welcome each time we went back with more questions. No pressure and encouraged us to go home and do our research. Electrical and delivery sub contractors were efficient and knowledgeable about hot tubs. Sales person Barb came to our home in the country on her day off and spent 4 hrs. With st..." Read more
10 months ago
Google review
Gregg Mellon
"Had a great experience ordering the Jacuzzi Sanctuary 2 Sauna with Jennifer T helping us, as we researched this specific sauna, she confirmed it was the right choice, no pressure sale. Delivery included to PEI. She followed through with delivery concerns and followed up after delivery and installation."
10 months ago
Google review
Peter Danyliw
"I feel we were treated very fair with our hot tub and gazebo purchase. When a problem arose it was taken care of immediately. Our salesman Kevin was awesome, I would highly recommend Jacuzzi Barrie for all your hot tub needs, even if it's just for information. Thanks Kevin!"
10 months ago
Google review
Ryan Back
"Very happy with our purchase! Excellent sales team and delivery was amazing and professional. Even a few follow up calls to make sure delivery and hook up all went well. Highly recommend"
10 months ago
Google review
sarah polsinelli
"I would like to acknowledge the incredible customer service and maintenance that Carlo provided last week. I explained how I did not receive the swim-spa schooling in person, and only over the phone. He went above and beyond discussing how to use the display settings, jets, and all the features. He also went over all the chemicals and how much of each to use..." Read more
10 months ago
Google review
Martin Cote
"Awesome place and Great customer service"
10 months ago
Google review
Wayne Lewis
"I would like to thank Julie of the Wellness Shop Burlington for their service and electrical contractor in the setting up of our new tub on my deck. Everything went seemless and as promised. The tub looks great with the other decor colours on our deck. New to having a hot tub but easy to operate."
a year ago
Google review
Dan
"Great Service! Went here after a bad experience at SUNDANCE SPA IN BURLINGTON on APPLEBY and I would recommend getting your products here. Julie was amazing and took the time to listen and figure out solutions to problems that I was having. Keep up the great work!"
a year ago
Google review
Mary & Randy Muirhead
"We referred by a friend to check out Clearlight saunas @ the Wellness Shop at Jacuzzi Hamilton when doing our research for the most effective sauna with low EMF. We met with Matt who explained the features, options, benefits and lifetime warranty, answered our questions and arranged delivery when we were ready for the unit. The delivery crew was great; s..." Read more
a year ago
Google review
Sean Yang
"Had a great experience purchasing and getting very reasonable financing for a floor model Clearlight Sanctuary 1. Installation was smooth, and while there were a couple of minor issues with an LED light and getting the doors level, these were addressed quickly. The sauna is working perfectly, and I try to use it daily. Thanks very much!"
a year ago
Google review
Ba Avia
"Thank you Christian, such a great experience ! Can’t wait to swim next week!"
a year ago
Google review
Drew Plunkett
"Great experience, from purchase to delivery and install, money well spent."
a year ago
Google review
Meegs Lures
"Absolutely can’t say enough about how great of an experience we had working with the wellness shop while buying our jacuzzi hot tub. Kevin the salesman was friendly, down to earth and a pleasure to work with. Purchased a tub and was told would be delivered between noon and 4pm, the moving crew showed up at 12:15, removed the old tub and installed the new..." Read more
a year ago
Google review
Julie PARKES
"We recently purchased a hot tub from this location and we had a great experience. Everything from the visit to the store to delivery and set up went very smoothly! A shout out to Erin for helping us through the entire process!"
a year ago
Google review
Jim Kerr
"Wonderful experience with the Wellness shop with the installation of our gazebo. We are beyond thrilled with the final product. Brendan was knowledgeable, informative and very professional. Answered all our questions and took the time to explain things clearly. They checked in throughout to make sure things were running smoothly. The installers were profess..." Read more
a year ago
Google review
curley dison
"Samuel was extremely kind and courteous and represented the company. Extremely professionally, he’s very good looking also extremely kind and patient and explain to me the water chemistry, and how to use every individual chemical ingredient. I purchased several things from his backyard promos, and I was happy that he came today to fix my panel. All in all, I..." Read more
a year ago
Google review
Adele Pley
"My husband and I have been very impressed with the Spa and Wellness Jacuzzi store in Barrie. We walked in, shopping for a new hot tub and The sales person was Kevin and he did not disappoint. We were replacing our hot tub at our cottage and Kevin was very helpful answering all our questions, giving us a good price. We had planned on shopping around. We had a..." Read more
a year ago
Google review
Christian Gribeauval
"Incredible hot tub. Jen helped me get a great deal on this floor model and it works amazing! Fully loaded with an amazing cover upgrade, steps, a UV system, and a hand rail (not pictured). Everything was hand delivered and installed, all included in the price! The jets are super luxurious, and I was taught how to properly care for them and make sure the wate..." Read more
a year ago
Google review
Doug Wilkey
"From first entering the shop, to the personal phone call to help me start up the tub and add the chemicals for the very first time... Stuart has been a great salesperson to deal with! He really helps out throughout the whole process and makes it as easy as possible! Love the fact that the hot tub package includes EVERYTHING. Electrical work, stairs, cover, c..." Read more
a year ago
Google review
Mary Ellen Cann
"Samuel did and awesome job. Went beyond and helped expaining and fixing some minor issues. Jamie from the store via phone helped out. Thanks guys"
a year ago
Google review
camilo chacon
"We are very happy with our recent purchase of our swim spa. Freddy in the London store was great to deal with and very responsive. We did our due diligence and shopped around with other brands and this by far was the best option as well as the best sales person in Freddy. We would recommend Jacuzzi to anyone as it has been a great experience from start to f..." Read more
a year ago
Google review
Trevor Mercer
"We had a great experience buying our first hot tub! Not just any hot tub but Jacuzzi is top of the line according to 2 members of my family who are Jacuzzi owners as well. We looked at other options first but then looked at Jacuzzi and never looked back. I was hesitant on making this big purchase at first but then inquired more and went with JFL J485. J..." Read more
a year ago
Google review
Jeremy Hay
"Bought a house with a Jacuzzi hot tub and no knowledge of them. Michael Boyle generously donated his time to me to show me how to operate it all. Amazing service."
a year ago
Google review
Franca Lancaster
"Our whole family is enjoying our purchase of the Jacuzzi hot tub. Christian was great at answering our questions and providing instructions on using the tub. Installation service was on point and no issues at all. We enjoyed our shopping experience at Jacuzzi."
a year ago
Google review
"We had a great sales experience with Jacuzzi Jen. Delivery and Swim School were so professional and helpful and now we’re finally enjoying our backyard. Jacuzzi has been great with customer service and quick to call and service the few small issues we’ve had. Definitely would recommend their swim spas and service."
9 months ago