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Mark Lade
Helen LeBlanc
"My parents and I came into the Jacuzzi London store last weekend looking for a hot tub. We've wanted a really good quality tub for many years and as my sister and I are getting older, my parents decided it was time for them to take the plunge. Michael worked with us and was so hospitable. He listened carefully and found a tub that met all our needs. We ended..." Read more
9 years ago
Google review
Shawna McNicol
"My husband and I recently purchased a new hot tub from Jacuzzi in Burlington. Our sales rep, Jonathon was very helpful and personable. He provided us with all the information we needed and willingly answered our never-ending questions. He was also easy to contact via phone or email. He made arrangements to remove and pick up our old tub to allow us time to..." Read more
9 years ago
Google review
Connie Lisle
"The staff are knowledgable and very friendly with absolutely no pressure put on you. I would advise anyone that is interested in a hot tub to go see Michael and his staff you will not be disappointed!"
9 years ago
Google review
JENN JOHNSON
"We recently purchased a hot tub at Jacuzzi.. We had done A lot of research and went to A lot of different store to look at hot tubs.. We had an amazing experience at Jacuzzi.. Mike was very knowledgeable and was able to answer all of our questions and concerns.. Everyone was very friendly there and never made us feel pressured into buying a hot tub..I strong..." Read more
10 years ago
Google review
Chris Grant
"We did lots of research, shopped around at many manufacturers and ended up buying a Jacuzzi. After having our tub for over a month now, we realize we made the right decision. Michael was very knowledgeable and steered us in the right direction. Him and the other employees have been there to help with all aspects after the purchase as well."
10 years ago
Google review
Paul Brushett
"From the time we entered the Whitby store, Mike was very helpful and knowledgeable! Once we decided on a tub their was great communication from Mike. The day of delivery went great....guys were polite and professional.Bottom line is when you buy a Jacuzzi you get not only a great product but they have great service!! You might find someone out there that i..." Read more
10 years ago
Google review
Sandy Newbigging
"I am a first-time Hot Tub owner and I bought a Jacuzzi from Jacuzzi Hot Tubs Whitby. I am extremely happy with my Hot Tub and the service I've received from the first day. I highly recommend others to consider Jacuzzi Hot Tubs when they're shopping for a new Hot Tub."
10 years ago
Google review
Ian Weir
"Michael was extremely knowledgeable about hot tubs. This was our first ever hot tub purchase and he ensured that we were educated on all aspects of the product. He took the time to understand (and to ensure we understood) why we were buying a hot tub, what we were looking to get out of a hot tub. Something as simple as getting in a hot tub to make sure we..." Read more
10 years ago
Google review
TGR - The Glove Review
"As a new owner of a Jacuzzi J-235 purchased in Ancaster, you couldn't find a better staff to help you get it up and running and maintain your spa. Nothing but professionals at the Ancaster location. I live about an hour drive away, so driving there to get answers seemed a bit much. Just call and ask for help. On two separate occasions i've called and had..." Read more
10 years ago
Google review
Nick Paglia
"My wife and I bought our hot tub here a year ago. It was an excellent experience as the staff were very knowledgeable, helpful and courteous. The hot tub continues to be a health (back issues) and social investment we're glad we made. It has worked perfectly from day one and is enjoyed continuously year round! I highly recommend Jacuzzi and the Ancaster loca..." Read more
10 years ago
Google review
Lisa Willson
"When my husband and I decided to purchase our hot tub he was adamant that we purchased it from Jacuzzi. Upon return from Jamaica at 3am, Dave was there by 11am. He was immediately greeted by Mikes friendly smile and willingness to help. We decided to get some sleep and come back the next day. Mike was insistent on knowing what time and was waiting for my hus..." Read more
10 years ago
Google review
J
"What an amazing experience. Alain Henderson and his team were very professional right from the start. I wont include finish because I drop by the store every weekend to have my water tested just to make sure I am adding the right combination of chemicals to the tub and team does it willingly and with a smile. Alain helped us choose the right hot tub that is..." Read more
10 years ago
Google review
Curtis Williamson
"The hot tub is fantastic, and so was the service. From the introduction, through the sale and even after the instal, Mike at Jacuzzi has been very helpful. Would recomend anyone looking for a tub to go to him."
10 years ago
Google review
Mike Smith
"Great customer Service, if we need help anytime Michael is a phone call away, love our new jacuzzi hot tub.... M. SMTH"
10 years ago
Google review
craig harper
"My wife and I have had a great experience purchasing a hot tub at Whitby Jacuzzi. The customer service is top notch, Mike Kitchen has been amazing to work with. It was a pleasure to learn about Jacuzzi tubs in the beautiful showroom and very refreshing to shop in an atmosphere absent of negative sales tactics. We have purchased a hot tub as therapeutic suppo..." Read more
10 years ago
Google review
Mark Fisher
"Websites often say stick to the name-brand hot tubs, and nothing is more name-brand than Jacuzzi. Great service from the Whitby location, who made it easy to pick out the right model and the right features. The support continues after delivery, Michael and his staff are always there to answer every question or concern."
10 years ago
Google review
Adam Lingenfelter
"My wife and I are extremely impressed with our experience working with Mike at Jacuzzi Whitby. After visiting several other stores who claim to sell hot tubs, we were finding that so few people knew anything about the products they were selling, and we were beginning to become discouraged about the prospect of making an informed decision about such an impor..." Read more
10 years ago
Google review
Kevin Kirkpatrick
"Mike Kitchen at the Whitby Jacuzzi location has been amazing. He has worked with us every step of the way to get us the best hot tub in our budget and ensure we were enjoying it post delivery. If you are looking for a quality product and amazing customer service Mike and the team in Whitby are the best!"
10 years ago
Google review
Melissa Rew
"We recently purchased our first hot tub from this location and were extremely happy with our experience! The staff member, Michael, was very knowledgeable. He was able to answer all of our questions and more. We had done some research and were impressed that all of our concerns were addressed and erased. It made our decision to purchase a Jacuzzi easy. M..." Read more
10 years ago
Google review
Scott Collins
"EDIT October 2013: I had to make a second call for service for my hot tub. The service was even better than the first time. Michelle is always quick and polite to answer calls or emails, and the service techs were very knowledgable, polite and professional. I would def. use them again! Changed from 4 to 5 star. I purchased a clear-ray system for my Catalin..." Read more
11 years ago
Google review
Cory Ching
"We had purchased a Jacuzzi hot tub from the Wellness Shop 11 years ago. It has worked very well but is getting to the age where some repairs are needed. We booked a service technician for an inspection and to repair the air control in a corner seat. The technician came on time and was very knowledgeable with some good recommendations for maintaining the h..." Read more
11 years ago
Google review
D Dubois
"Just a short note to say how much we appreciated Jacuzzi Hot Tubs staff and equipment. The hot tub we ordered and had delivered is fantastic. What a great way to massage away the days pains and relax with the family. Even though we have a pool, it's always nice to end up in the hot tub anytime during the day. The staff at JHTs were professional and knowl..." Read more
11 years ago
Google review
Jory Vernon
"My experience with my Jacuzzi has been practically life-changing. I was a bit reluctant to go in during the winter but decided one day to take the plunge. Just being in the hot tub with freezing air all around me was so exhilarating and relaxing. In fact, the colder it was outside the better it was inside the tub! I have been sleeping much better, using my b..." Read more
12 years ago
Google review
Gary Goodenough
"I didn't have to wait very long for a real person to answer my call. I was surprised by how efficient the customer service person was. My information was at her fingertips. The service call was scheduled sooner than I expected. The repair person was very personable and professional. The problem was complex but the repair was made quickly with the assistance..." Read more
12 years ago
Google review
"Wonderful experience. My wife and I arrived on a Saturday afternoon to do some exploratory research on hot tubs. Michael was very knowledgeable and walked us through all of the things we needed to know to make an informed decision. after just one evenings' thought, we purchased a J-480. the crew at the store took care of everything prior and during the d..." Read more
9 years ago