Jacuzzi Ontario Reviews & Testimonials

4.9 (1,567)

Reviews: 1,567


5
94%
4
5%
3
0%
2
0%
1
0%

99% of customers would recommend Jacuzzi Ontario

  Showing 5 star reviews only  

Hossein Ganjavi

Hossein Ganjavi star-alt star-alt star-alt star-alt star-alt

"I bought my hot tub from there. All staff were friendly and welcome, specifically Jenn. She was very knowledgeable and she knows how to guide customer to select the best choice. She was very organized and followed up everything from start to end. I highly recommend them."

3 years ago

Google review

Hossein Shakiba

Hossein Shakiba star-alt star-alt star-alt star-alt star-alt

"Customer support was excellent and timely. In particular, Jennifer was very helpful, responsive, and friendly."

3 years ago

Google review

Jamie Beattie

Jamie Beattie star-alt star-alt star-alt star-alt star-alt

"WONDERFUL EXPERIENCE We were referred to Julie P by a good buddy and let me tell you, it was a great experience from the moment we walked in the door, this all happened on Oct 3rd 2021, so we bought a hot tub. Hot tub was to be delivered mid December, weekly updates confirmed that. Out of nowhere we got an email saying our tub would be delivered on November..." Read more

3 years ago

Google review

DaanIsh Emerson

DaanIsh Emerson star-alt star-alt star-alt star-alt star-alt

"Excellent Product, Excellent Sales experience, and excellent customer service."

3 years ago

Google review

David Poirier

David Poirier star-alt star-alt star-alt star-alt star-alt

"The service by Jacuzzi Barrie from the first phone call was terrific. Due to high demand, the wait for the hot tub was months long, but Stuart was there to update and provide excellent service and support through the whole process. The installers and electricians were first rate, polite, efficient and friendly. I would definitely recommend Jacuzzi Barrie and..." Read more

3 years ago

Google review

Chris Adams

Chris Adams star-alt star-alt star-alt star-alt star-alt

"Overall, great experience purchasing our first Hot Tub at Jacuzzi Burlington. Melanie was always available, when we had any questions. We strongly recommend this location."

3 years ago

Google review

Don Proshetsky

Don Proshetsky star-alt star-alt star-alt star-alt star-alt

"Love the hot tub (J-345). So much better than a pool IMHO. This particular model has great jets and the foot jets are especially great as I sometimes suffer from sore feet. My only negative comment is that the control panel should be better lit as it's difficult to view at night. Here's a picture of our backyard and J-345"

3 years ago

Google review

Allan Connery

Allan Connery star-alt star-alt star-alt star-alt star-alt

"Very helpful, knowledgeable and friendly staff... but the real stars are the lovely hot tubs! Great selection of models to see in store."

3 years ago

Google review

Natalya M

Natalya M star-alt star-alt star-alt star-alt star-alt

"I have dealt with Jacuzzi Vaughan and purchased J335 tub. The service is exceptional! Jennifer Gaetano is an amazing Jacuzzi Expert! When I visited the store she took the time to go through a discovery with me to understand exactly what I was looking for. Jennifer knew which model I would be happiest with and was extremely patient with me trying to fit the p..." Read more

3 years ago

Google review

Dan Janisse

Dan Janisse star-alt star-alt star-alt star-alt star-alt

"If you do any homework on buying a hot tub, you will end up buying from Jacuzzi Burlington. They are the best hot tubs, and the best to deal with. Very professional from shopping to install."

3 years ago

Google review

Steve Groat

Steve Groat star-alt star-alt star-alt star-alt star-alt

"We purchased our spa from Liz and it was a great experience. Liz was very knowledgeable and walked us through the various tubs and different features which made our decision to purchase very easy. Liz has followed up with us regarding our delivery to make sure it went well and also explained the fill procedure and initial chemical start up. Would recomm..." Read more

3 years ago

Google review

Taz Man

Taz Man star-alt star-alt star-alt star-alt star-alt

"Great service.... Jake is the man. Can't wait for my new tub!!!!!!!"

3 years ago

Google review

Dr. Ali Namavarian

Dr. Ali Namavarian star-alt star-alt star-alt star-alt star-alt

"Jennifer Gaetano & Jennifer Tom both provided exceptional customer service. From the time I called in, the sales process, delivery, set up and the spa school, the Jenn's made me feel very comfortable and confident with my purchase. Best service I've had in years. Thanks so much for the phenomenal service. I highly recommend contacting the Jenn's!!! I've been..." Read more

3 years ago

Google review

Kevin McCulloch

Kevin McCulloch star-alt star-alt star-alt star-alt star-alt

"Julie was amazing"

3 years ago

Google review

Catherine Federchuk

Catherine Federchuk star-alt star-alt star-alt star-alt star-alt

"Amazing service and amazing staff, helpful and kind from purchasing a hot tub to delivery! Highly recommend to anyone buying a hot tub!"

3 years ago

Google review

tony maulucci

tony maulucci star-alt star-alt star-alt star-alt star-alt

"Michael Boyle was extremely knowledgeable and helpful with us every step of the way in purchasing our hot tub. We loved the weekly status updates and his quick responses and helpful answers to any of our questions. We LOVE our Jacuzzi!!!"

3 years ago

Google review

Adriana Gomez

Adriana Gomez star-alt star-alt star-alt star-alt star-alt

"We have an overall great experience while purchasing our first Hot Tub at Jacuzzi Burlington. From the time we called in the store, guidance, purchase and after-sale customer service by Julie Poplawski-Mitchel; followed by a very respectful delivery and electrical teams. You just need to be ready to enjoy your hot tub. We strongly recommend this location. As..." Read more

3 years ago

Google review

missjuliej1

missjuliej1 star-alt star-alt star-alt star-alt star-alt

"Great service!!!"

3 years ago

Google review

Christine Nadarajah

Christine Nadarajah star-alt star-alt star-alt star-alt star-alt

"Jenny is great and really knows her stuff. Definitely see her if you need a hot tub, swim spa or sauna"

3 years ago

Google review

L Robertshaw

L Robertshaw star-alt star-alt star-alt star-alt star-alt

"Hands down one of the best stores to buy a Jacuzzi tub! My hubby and I have been all over looking for the past 2 years. In the Burlington Jacuzzi, (by chance after having a horrible experience in ancaster jacuzzi) there was this fabulous women named Julie, that had the most brilliant idea to get my husband in a tub! Not once in 2 years at all the other shops..." Read more

3 years ago

Google review

Becky Purdie

Becky Purdie star-alt star-alt star-alt star-alt star-alt

"Great customer service! Melanie and Rob were fantastic, very helpful and responsive to my questions! Would definitely recommend Jacuzzi Burlington, you will not be disappointed!"

3 years ago

Google review

Danielle Kimmel

Danielle Kimmel star-alt star-alt star-alt star-alt star-alt

"Ashley was amazing to work with - she listened and made recommendations based on what she new I wanted. She went above and beyond when she didn't have to. The delivery, installation and personal visit to show us how to care for our new tub was A+."

3 years ago

Google review

Lisa Chomisky

Lisa Chomisky star-alt star-alt star-alt star-alt star-alt

"Alissa at the Jacuzzi Whitby store was amazing! We had looked at several different brands of hot tubs and she was one of the reasons we picked the Jacuzzi Brand. The delivery time of our tub was exactly what she said it would be and the team that delivered the hot tub were equally helpful. I would highly recommend Jacuzzi Whitby based on my experience."

3 years ago

Google review

Steven Gauci

Steven Gauci star-alt star-alt star-alt star-alt star-alt

"Very pleased with the j275! Also The sales guy freddy was super informative and any questions i have he replies back with an answer right away"

3 years ago

Google review

Patti Jones

Patti Jones star-alt star-alt star-alt star-alt star-alt

"Isaac White was our maintenance service provider and we could not have been more pleased with his prompt , efficient and pleasant demeanor...we had a truckload of questions and he answered each and every one of them..highly recommend this gentleman."

3 years ago

Google review