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Tim L. Walker
DAVID MARSHALL
"Greg was amazing and explained what he was doing and gave me tips to keep the tub running. Thanks again"
3 years ago
Google review
Jeanette Tromp
"Freddy is unreal, so nice and truly caring about your needs and purchase. He followed up with us from the minute we purchased to the minute it was delivered. The store is clean and well maintained and Ashley was extremely helpful with teaching us how to maintain the tub we purchased."
3 years ago
Google review
ryan winterfield
"Can't say enough about Jacuzzi Ancaster. They were awesome! I won't go anywhere else to purchase another tub."
3 years ago
Google review
David D'Addio
"We are a Jacuzzi for life customer. Best thing ever ... service is outstanding ... we have owned other hot tubs before nothing can compare to a Jacuzzi !! The sales people are very knowledgable and pleasant to deal with. Would recommend to anyone !! If you are thinking about a hot tub think Jacuzzi !!"
3 years ago
Google review
Ana Maria Salazar
"We decided to stop by to just inquire about a hot tub, little did we know we would be convinced after not even an hour that this was the tub for us. Barb Mowder was our sales representative and she was superb on walking us through Jacuzzi’s history, patented technologies, health benefits and all the features in the different models. She was professional, she..." Read more
3 years ago
Google review
Commodore QC
"great service, fast shipping. will buy again"
3 years ago
Google review
David Folk
"We wanted to replace our hot tub after 18 years. Since a hot tub is a big investment we did our homework. After a visit or two with Quintice and John in Burlington we found both men to be very helpful explaining the different models available as well as all of the great features and options available. Our after hours "wet" tub appointment sealed the deal..." Read more
3 years ago
Google review
Italo Magnifico
"Amazing experience Melanie sales person was great to work with she was so detailed on everything,she clearly made us understand how our new 475 Unit functions👍🙏..Thank you"
3 years ago
Google review
Terry Budd
"This is the third hot tub I have purchased from Jacuzzi Ontario and I keep going back because the customer service, follow up, and overall experience are best in class."
3 years ago
Google review
Ashley Servos
"Freddy from jacuzzi London offered the best costumer service I have EVER received. Would recommend jacuzzi to everyone! Deal with Freddy 😁"
3 years ago
Google review
Nick Hopkins
"Great shopping experience, ordered the supplies I needed from a wide range of products. Delivery was very quick"
3 years ago
Google review
Dawn Urbanowicz
"Awesome experience overall! Freddy is the best! Super fast to reply to any questions pre or post installation and set up. Install and service teams are also great, very helpful!"
3 years ago
Google review
K. George
"We purchased a hot tub from the Jacuzzi Kitchener Brendan was amazing and so we’re all the other staff that help!! It was a great experience and I would recommend them to anyone."
3 years ago
Google review
Alexander G
"No doubt the process was smooth. I got my Jacuzzi hot tub as per planned and ready to go! Fully recommended, you won’t be disappointed."
3 years ago
Google review
Anastacia Pacheco
"With the purchase of our hot tub I have to say came the best team at Jacuzzi Burlington. The great knowledge, and friendly staff from Julie who sold us a great HOT TUB and is always a phone call away with any questions we have to the delivery and set up such a great team. Thanks to you all⭐⭐⭐⭐⭐"
3 years ago
Google review
Ivan Sandoval
"Top-notch service, everything you would expect from a higher end brand. Quality of the hot tub, installation and follow up were all top-notch plus our sales rep was informational, supportive and communicative. Highly recommend!"
3 years ago
Google review
Catherine Townsend
"We received everything we ordered in a timely manner.H only company that had parts for our Jacuzzi.Thank you so much"
3 years ago
Google review
Chriss Filip
"The staff are very friendly and helpful. Great service!"
3 years ago
Google review
Juergen Klingohr
"Great experience - we were well taken care of by Alaina. She was very patient in multiple visits to the showroom since this is a huge purchase. She offered us a variety of options and worked with us to find something to fit our budget. She was very knowledgeable about what features were available in the different tubs, she was upfront about cost and fees, ma..." Read more
3 years ago
Google review
Rafael Remez
"We went to the Vaughan store during COVID and received the royal treatment by Jennifer Gaetano. Within less than 2 hours we completed the purchase and hope to enjoy our new Jacuzzi within the next 3 weeks. What a way to enjoy winter. Highly recommend this store and staff."
4 years ago
Google review
Judson Couture
"Dealt with the online sales, ended up having Brendan service me, and purchased a J-270 hot tub. Will start with customer service, i would definitely rate it 5 star. Brendan went above and beyond to ensure everything was taken care of. Now for the quality of the product I received, i have always had hottubs growing up and over the years, but never have felt t..." Read more
4 years ago
Google review
Jain Dow
"From the moment we walked into the showroom, until the delivery of our hot tub, Brendan at Jacuzzi Kitchener went above and beyond to make our 1st hot tub purchase a pleasant experience. He answered all of our questions and then some!"
4 years ago
Google review
Anise
"Awesome hot tub! Awesome customer service! No regrets!"
4 years ago
Google review
Lauren O'Grady
"As first time hot tub owners, had no idea where to start after we purchased home which included a Jacuzzi tub. Called these guys and they were great! Sent a technician out to change filter and give us a run down of how to maintain and keep our hot tub working wonderfully! Very satisfied- absolutely would recommend."
4 years ago
Google review
"There's no doubt that Jacuzzi is the industry leader when it comes to hot tubs. Quality and features are unmatched. But the customer service at the store was also top-notch. Jennifer was easy to get a hold of, knowledgable, responsive and accommodating. Highly recommended - we'll be Jacuzzi for Life!"
3 years ago