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Pamela Oertel
Kevin Austick
"Love the hot tub and gazebo we purchased from Jacuzzi. Great service."
4 years ago
Google review
Iman Janemi
"I'd like to comment about the professionalism and service I have been receiving from Freddy Parreira at this establishment. A year ago my wife and I came in to look at their products and we were greeted by another rep. Everything was great and we left with a wealth of knowledge about their products, a memorable experience. We came back not long ago after so..." Read more
4 years ago
Google review
Life Transitions
"We couldn’t be more please about our J-365- incredible!! We also have been truly amazed with our Jacuzzi guy - James Smith, this man is an absolute hot tub genius, his knowledge and experience has guided us to a confident place as new hot tub owners- he personally, in our home, took the time to train us in “ Spa School” , helping us to master the chemicals..." Read more
4 years ago
Google review
Naguib Kerba
"I’ve always received good service from our Jacuzzi store and needed some hot tub service. At first I was frustrated with the lack of access to live people and the messaging system did not connect me with someone I could speak with about a service package. I knew that this was a COVID-19 caused issue and it was no fault by anyone at Jaccuzi. Then along ca..." Read more
4 years ago
Google review
Hollywood19
"What a great experience! Had everything I need on the website. Fast shipping and quality products to choose from! If anyone is looking for a jacuzzi establishment that knows their stuff! This is the place."
4 years ago
Google review
Warren Shane
"Was a great experience. Delivery occurred earlier than expected. Julie was both friendly and helpful every step of the way."
4 years ago
Google review
Anna Mills
"Because of COVID-19, my local Jacuzzi store in London wasn't open. I needed chemicals for my tub so I ordered thru their online store hottubstore.ca. Ordering was easy and my delivery came within 3 days. Great experience."
4 years ago
Google review
Francesco Callipari
"Phenomenal service. Delivered on time. We love the tub."
4 years ago
Google review
Varqa Saadati
"Ashley was great in communicating all the details to us and walking us through the process step by step. She was also very open and prompt is answering the many questions we had whether by phone or email."
4 years ago
Google review
Alfredo Veloz Restrepo
"Wow !! Wow and more Wow !! Thanks Josh and Jacuzzi team, way superb service and knowledge!! Love our tub !!"
4 years ago
Google review
Philipp Beckermann
"Just got our new Jacuzzi infrared sauna and love it. It's the perfect fit to our ensuite and heats up super fast. We enjoy it every morning to start the day."
4 years ago
Google review
Kaitana McCallum
"Customer Service from day one has been absolutely amazing. I would highly recommend and I would buy from them again."
4 years ago
Google review
Bashra Dolmaya
"good service and fast delivery for our orders"
4 years ago
Google review
Ruth Veldhuizen
"Great experience with Jacuzzi Burlington, would recommend highly to anyone!"
4 years ago
Google review
Greg Jaychuk
"I would like to thank Freddy Parreira for his outstanding service and attention. He is knowledgable, friendly and does not use a "hard sell". He spent whatever time we wished on discussing our questions. Buy with confidence from this establishment."
4 years ago
Google review
Carla Edwards
"Excellent service- Julie was fantastic! Knowledgeable, friendly, professional, and valued the needs of the customer. Great quality products and fantastic promotions!"
4 years ago
Google review
Celia Motl
"Great service , fast delivery they took care of everything. Thank you !!"
4 years ago
Google review
Sheldon klassen
"Very informed staff. I buy all my hot tub chemicals here.I always find the help and advice I need."
4 years ago
Google review
Cher I.
"Did the jacuzzi package with hot tub, gazebo, delivery and set up all included. They were very helpful with all our questions. Highly recommend!"
4 years ago
Google review
PAULITOS P
"Very knowledgable staff"
4 years ago
Google review
Amit Patel
"No hidden costs and no pressure sales was greatly appreciated."
4 years ago
Google review
Peter Meffe
"Great service and quick delivery for my hot tub products!"
4 years ago
Google review
Kendal Brown
"Great experience - we were well taken care of by Alaina from the start. She wasn't pushy at all; she offered us a variety of options and worked with us to find something that fit our budget. She was very knowledgeable about what features were available in the different tubs, and what additional options were offered. She was upfront about costs and fees, the..." Read more
4 years ago
Google review
michel blanchette
"great product fast shippng thanks"
4 years ago
Google review
"The service is wonderful and the staff are wonderful to talk too. My complete order has not been shipped and a second order was shipped and we still wait for items from the first."
4 years ago