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Aaron Harlang
Rich Ross
"We had a small leak in one of the pumps and the tub was losing water. Andrew, our Tech, was friendly, knowledgeable and had our problem fixed in no time. Would highly recommend the Wellness Shop for all your Jucuzzi/ Hot Tub needs"
a year ago
Google review
Barsoum Habib
"I spent a couple of days comparing multiple different stores for hot tubs and found that the level of service, discount, and quality was above all the others here! There was a mix up initiallly but they were very quick to fix it and went above and beyond to rectify it! They have earned a life time customer and highly recommend to others searching for a hot t..." Read more
a year ago
Google review
Terri Newman
"We had a great experience working with the Wellness Shop team here in Barrie. They were very patient with all of our questions about the hot tub and provided us with several financing options. They found a tub that worked for our budget and needs. Delivery was very professional and they made sure that things were just as we wanted them before they left...." Read more
a year ago
Google review
Sasha Lamarche
"Great service! Very helpful and always willing to help with whatever we need or whatever questions we have."
a year ago
Google review
Jane Hamilton Wilson
"We are so pleased with the service we receive from the Wellness Shop. Eric, the Service Technician is a gem. He is always so prompt and helps us with season opening and closing each year. I appreciate his demeanour and his patience with us. He is a wealth of information and we trust his opinion. He has been great. The online booking system has been so ha..." Read more
a year ago
Google review
Raymond Hallett
"Jamie was amazing. Once he arrived he was able to identify the problem within minutes, empty the tub, and make the correction. He also noticed that my ClearRay bulb was non functioning. He replace it and reset the program. A truly great representative for the company."
a year ago
Google review
Fr. Misael Ataalla
"We’ll informed and knowledgeable Employee and did a great job 👍"
a year ago
Google review
Autumn Mills
"Absolutely love our new Jacuzzi hot tub. It looks and works great! We had a small issue with the outer shell of the hot tub, contacted the service department and they took care of it right away, under warranty. Highly recommend!"
a year ago
Google review
Vanessa Federovich
"We have had nothing but positive experiences with the Wellness Shop. They delivered on their commitment, showed up when they said they were going to show up and provided honest and transparent solutions to our issue. Very happy with their customer service !"
a year ago
Google review
Audrey Gud
"We are customers of Jacuzzi Vaughan for more then ten years and are very happy with the service and people working there. Long was our technician this year and he did a good job for opening our spa. He came on time, was very polite and knowledgeable, helped with some supplies so we can say thank you for his job."
a year ago
Google review
Bev Smith
"We have used Wellness Spa and their Fix My Hot Tub service four or five times over the last couple of years, both to repair and winterize an aging hot tub. They provide good, professional and knowledgeable service, and the staff and technicians are very friendly. I found the website a bit hard to navigate at first because you need two separate accounts, one..." Read more
a year ago
Google review
Peter Anderson
"Our experience with The Wellness Shop was first class throughout. This started with our initial call with Barb, who took the time to really understand what we were looking for and recommend a great solution. The delivery service was right on time, thorough and made sure we were happy with the placement of the tub before they left. “Spa School” was amazing,..." Read more
a year ago
Google review
Mike Lamontagne
"Service technicians were polite, courteous and very professional!"
a year ago
Google review
John Bowers
"Just had our swim spa delivered yesterday can’t say enough about the entire process. Delivery was great but a big shout out to Alissa, she walked us through everything. We wouldn’t have made this purchase without her!"
a year ago
Google review
Jordan Brick
"Great experience from beginning to end. The staff is professional and not pushy. I could reach them quickly with all my questions throughout the process. I love my new tub!"
a year ago
Google review
Jason Bird
"We had a great experience with Zack and the team at Jacuzzi / Wellness Shop. Very knowledgeable on the products and really took the time to find us the right hot tub for our needs and space. Delivery and install was a breeze and we had the unit up and running on the same day as delivery. We had many choices for hot tubs but the service and the quality of p..." Read more
a year ago
Google review
David Bishop
"My wife and I went to 5 different places to look for a hot tub. Our experience here was nothing but positive. Mitch was transparent and helpful in answering all our questions and answering questions we didn't even know to ask. His responsiveness and level of service were top notch. Will definitely return."
a year ago
Google review
Daniela Cerqua
"Fast service"
a year ago
Google review
Frank Capo
"Very knowledgeable and courteous and on time thank you for your service!!"
a year ago
Google review
Desaray M
"Great service! Quick and easy delivery + installation. Overall very happy with our swim spa!"
a year ago
Google review
M. Isabel G
"Excellent service and very knowledgeable technician. He was able to get our jacuzzi up and running within minutes, and the whole process was smooth. I highly recommend this company."
a year ago
Google review
domilya Group
"Amazing service, love our hot tub, and the service team, especially Jaime and Matt and Andrew Houstan. The Team has been nothing but a pleasure to deal with. Thank you for the support and assistance. Always"
a year ago
Google review
Dan Bruton
"Recently bought a 2019 jacuzzi from Mike in London location. Great service and extremely helpful with the whole process. Quick, professional delivery. Hot tub is in mint condition and everything works exactly as it should. Highly recommend checking wellness shop out."
a year ago
Google review
Chris Zacharias
"Absolutely love our hot tub from wellness spa. Powerful well placed jets. Incredibly knowledgeable sales staff with a no pressure approach. Felt great buying from Wellness spa and would recommend anyone to check them out for any spa or other products. Talk to Mike, you'll be glad you did!"
a year ago
Google review
"Very professional and provide excellent service"
a year ago