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Sal Dugo
Kevin Fitzner
"Great staff friendly, knowledgeable,honest. They kept me informed on how the purchase was progressing and called after to make sure everything was working fine and I was happy. The quality and workmanship of the tub was excellent and I would absolutely recommend this store"
5 years ago
Google review
Nicole Bodolai
"Great service and a very knowledgeable team. Thank you everyone!"
5 years ago
Google review
SHARIF ALSABBAGH
"Great product. Superior customer service. Freddy was amazing with his service and product knowledge."
5 years ago
Google review
michele sigston
"Good friendly service and early delivery"
5 years ago
Google review
Patricia D.
"Amazing experience at Jacuzzi. Jen was amazing!"
5 years ago
Google review
Mike McIntyre
"Obviously there was a longer than normal wait for our Jacuzzi Hot Tub due to the COVID-19 situation but we were were told this at the time of ordering. Hot tub was placed on an elevated platform (4') at no extra charge and the electrician was there within an hour of the tub being delivered. These guys know what they are doing!"
5 years ago
Google review
Denise Neilson
"Great pricing, fast shipping and large inventory.. will be purchasing from here again!"
5 years ago
Google review
Peter Arth
"We had done our research, went to multiple hot tub stores and manufacturers, and after seeing Julie at Jacuzzi, we were sold. The price may seem higher initially, but the quality, as well as what’s included in the package is well worth it. Starting right from the sale with Julie, to the delivery team who installed everything, as well as the electricians who..." Read more
5 years ago
Google review
martin mysicka
"We have been very pleased with Jacuzzi brand being much better choice than our previous two hot tubs we had. The jets are considerably more powerful providing good massage experience. The staff in Kitchener store is very professional and knowledgeable. I believe Jacuzzi is by far the best brand. I also appreciate being part of their program "Jacuzzi For Life..." Read more
5 years ago
Google review
Robert Martin
"Very friendly staff. Liz was extremely helpful in the entire process of scheduling, delivery and setup."
5 years ago
Google review
Carolyn Buxton
"Excellent friendly and knowledgeable staff, very responsive to my questions and concerns. I now have my Clearlight Sanctuary Y sauna fully installed and I love it!"
5 years ago
Google review
Jorge Navarro
"Excellent Service and Experience.. I will go any other places."
5 years ago
Google review
Miranda Campbell
"The service was excellent as soon as I walked in. Explain everything there is to know about hotubs and I left there buying one. I'd recommend anyone who is looking for a hotub, jacuzzi is the way to go. It will not disappoint at all."
5 years ago
Google review
Alison Lyver
"The team at Jacuzzi in Whitby is the best! They are thorough, patient, and incredibly knowledgeable and attentive. I would hands down, recommend them to anyone considering a hot tub!"
5 years ago
Google review
Angela Zinck
"Ordered on the website and was pleasantly surprised at how easy and convenient ti was to order chemical for my hot tub. Arrived in a timely manner and I was very pleased. I would recommend Jacuzzi Burlington. Pleasure to deal with."
5 years ago
Google review
Angelo Talidis
"I usually don’t write reviews but I had to after dealing with Freddie. Freddie has been nothing short of amazing. He is an excellent sales rep who truly goes above and beyond to help his clients and guarantee their satisfaction. Freddie made the entire process of purchasing, delivering, starting up and enjoying our swim spa seamless. He was there every step..." Read more
5 years ago
Google review
Sue B
"Melanie, from the Burlington store, was very friendly, knowledgeable and helpful. She took the time to explain all the features and benefits of each hot tub. It made our choice a lot easier. Once the hot tub was purchased, she kept us informed during the shipping process. When the hot tub arrived, she was proactive in making arrangements for delivery. The co..." Read more
5 years ago
Google review
Anise Warwar
"Great customer service."
5 years ago
Google review
Corazon Goncalves
"Friendly, quick in responding back & easy to communicate with! Thank you!"
5 years ago
Google review
Pamela Oertel
"The service is wonderful and the staff are wonderful to talk too. My complete order has not been shipped and a second order was shipped and we still wait for items from the first."
5 years ago
Google review
Kevin Austick
"Love the hot tub and gazebo we purchased from Jacuzzi. Great service."
5 years ago
Google review
Iman Janemi
"I'd like to comment about the professionalism and service I have been receiving from Freddy Parreira at this establishment. A year ago my wife and I came in to look at their products and we were greeted by another rep. Everything was great and we left with a wealth of knowledge about their products, a memorable experience. We came back not long ago after so..." Read more
5 years ago
Google review
Life Transitions
"We couldn’t be more please about our J-365- incredible!! We also have been truly amazed with our Jacuzzi guy - James Smith, this man is an absolute hot tub genius, his knowledge and experience has guided us to a confident place as new hot tub owners- he personally, in our home, took the time to train us in “ Spa School” , helping us to master the chemicals..." Read more
5 years ago
Google review
Naguib Kerba
"I’ve always received good service from our Jacuzzi store and needed some hot tub service. At first I was frustrated with the lack of access to live people and the messaging system did not connect me with someone I could speak with about a service package. I knew that this was a COVID-19 caused issue and it was no fault by anyone at Jaccuzi. Then along ca..." Read more
5 years ago
Google review
"To order the product was very easy and showed up on time"
5 years ago