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Duncan Fraser
Marc Morin
"These guys are awesome. After leaving messages with some other companies and no reply. Phoned the wellness shop left a VM and 15 minutes later had a return call. They tried walking me through the fix unfortunately didn’t solve the issue called back next day booked appointment for that Friday. They called on Wednesday with what I assumed was a confirmation ca..." Read more
10 months ago
Google review
Miss Falconer Falconer
"Our sales rep Stuart was awesome . He guided us thru all the steps and was patient and clear . The hot tub movers were quick and efficient , the electrician was great as well . Any questions we had were answered right away by everyone involved . Highly recommend . Plus our tub looks awesome and sexy ."
10 months ago
Google review
Daniel Zuliani
"Re my recent hot tub service call by Matt (Hot Tub Technician), I am thoroughly impressed with his knowledge and expertise. Matt answered all my questions with patience and clarity, ensuring I understood every detail about the maintenance and operation of my hot tub. He also provided valuable information on chemical specials, which I gladly took advantage o..." Read more
10 months ago
Google review
David L Wilson
"Consistently good service and experience. Wouldn’t shop or get service from anywhere else!"
10 months ago
Google review
Adam Felt
"Tech showed up on time, was very knowledgeable, and was extremely efficient. I'd recommend The Wellness shop for any service!"
10 months ago
Google review
Randy Holder
"Wonderful experience working with Stuart and Wellness to purchase my Jacuzzi J235 Spa. 👍"
10 months ago
Google review
Tina Essaye
"We are extremely happy with our purchase and delivery of our J-365 from Jacuzzi (Wellness Shop). From our initial contact and experience with Julie in sales, to the delivery and set up of the tub, we have been very impressed with the professionalism, white glove delivery and knowledge and care of all people involved. We would highly recommend Jacuzzi - Bu..." Read more
10 months ago
Google review
Michele Keeler
"Absolutely phenomenal customer service - we purchased for the second time a hot tub through Barb Mowder at the Barrie location - 10/10 product, service, install and pricing! After the purchase, any questions were responded to in minutes. Can't ever remember customer service anywhere so responsive. Thank YOU Barb! We will recommend to anyone asking."
10 months ago
Google review
James Fragomeni
"if you plan to buy a hot tub or swim spa, you need to be in contact with Barb at the Wellness Shop in Barrie. She makes the difference. I've never been treated better as a customer."
10 months ago
Google review
Joe Hustler
"Just giving you my experience with Jacuzzi. Recently, I’ve had an Issue with my Jacuzzi and had to call. The helpfulness and the callback were awesome. Lee was amazing And joe the service tech. Was Awesome went over a few things that helped me out and gave me a little knowledge of my Jacuzzi. Thanks guys"
10 months ago
Google review
Frank Bruno
"Great, professional service right from the start. When I called, the technician who answered the phone was very knowledgable and helpful. The technician that came to my home was friendly, on time and took the time to explain what was wrong with my hot tub and was able to fix it on spot. Keep up the great work!"
10 months ago
Google review
Adam Kubik
"Great service. Fair price!"
10 months ago
Google review
Savo Knezevic
"I had a great pleasure to meet Jamie. He is very skilled technician with attention to details. I would highly recommend him and Welness shop for anything related to hot tubs. Keep up the good work."
10 months ago
Google review
Leigh Anne Kraft
"After researching how great Nordic Hot Tubs were I found Wellness Shop in my search for a dealer! I couldn’t be more happy with the whole experience! Amazing customer service and a fantastic product! We LOVE our hot tub! Mike has been there from the first contact message to day of delivery and is only a text away! I highly recommend Wellness Shop!! You..." Read more
10 months ago
Google review
brenda davis
"Great service. Messaged me prior to his arrival and was a very personable gentleman. He was very efficient and thorough regarding repairs. He turned a dreaded activity into a very pleasant experience. Glad I called them to check out my hot tub issues. Thanks for the great service!"
10 months ago
Google review
Marilyn Bacher
"Great service , technician was on time and very knowledgeable. Best of all the part and service was under warranty."
10 months ago
Google review
Andrew Fortis
"Joe Sousa of Newmarket was excellent. He got my tub back into working order and I am so grateful for Joe. He was pleasant, patient and professional! He was super helpful, and was so glad he was there to assist. Amazing job and service."
a year ago
Google review
Janet Cullen
"Products and customer service are excellent. Delivery is quick and efficient and most. And they are shipped to my door. No lugging or looking in stores for the things I need for our pool."
a year ago
Google review
Robin Mitchell
"Great Service - the email reservation and especially the service technician were excellent, very knowledgeable and solved the issue quickly. Highly recommend their service!"
a year ago
Google review
Marylou Patava
"We have had excellent service from the Wellness Shop - maintaining our hot tub. The technicians are prompt and give us a full report"
a year ago
Google review
Frank Procopio
"Prompt, courteous service with great attention to detail. Very skilled technicians at the top of their game. Highly recommended."
a year ago
Google review
Chuck F
"Michael Boyle at the London Wellness Shop is very knowledgeable and delivers excellent friendly service. The sale and delivery went exactly as anticipated with no surprises. Hot tub is filled with well water and Michael guided us completely through the set up. We live an hour from the Wellness Shop and they will get all my future business. I would def..." Read more
a year ago
Google review
Brian Mandelker
"Very professional, on time, and polite!"
a year ago
Google review
Dan Mueller
"Our experience purchasing a swim spa from the Wellness Shop in Vaughan was outstanding! From the first step into the store to the delivery and spa school, everything was first class. Special thanks to Jenny (Store Leader) who answered all our questions, followed up on scheduling aspects of our project and ensured that we were satisfied throughout the proces..." Read more
a year ago
Google review
"I had an issue with the pillow grommets breaking, from the moment I called about the program it was handled professionally. The service technician showed up on time (early) and replaced both grommets, fixed the light and moved the hose on the back causing the issue. Overall good experience."
10 months ago