The Acoustic Shoppe Reviews & Testimonials

5 (1,535)

Reviews: 1,535


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend The Acoustic Shoppe

Matt Krey

Matt Krey star-alt star-alt star-alt star-alt star-alt

"Great folks who take care of their customers! Hard to find this kind of service these days."

a year ago

Google review

Chris Bell

Chris Bell star-alt star-alt star-alt star-alt star-alt

"The best in the business. They are always helpful and honest. No gimmicks and the guitars are consistently quality, beautifully delivered and setup well."

a year ago

Google review

Ross Burgess

Ross Burgess star-alt star-alt star-alt star-alt star-alt

"Always my go-to stop for acoustic instruments or accessories!"

a year ago

Google review

John Mc Granahan

John Mc Granahan star-alt star-alt star-alt star-alt star-alt

"A shop with good management always ends up with exceptiona; employees."

a year ago

Google review

John Marlar

John Marlar star-alt star-alt star-alt star-alt star-alt

"The Chapman’s are a class act. I can see that customer service is extremely important to them and I will continue to do business with the Acoustic Shoppe as a result. I have only purchased a couple of small items from them (mandolin accessories and a mandolin instruction book) but I feel as important as someone who bought a $5000 instrument. My next instru..." Read more

a year ago

Google review

Tyler Garland

Tyler Garland star-alt star-alt star-alt star-alt star-alt

"Awesome staff, very knowledgeable and helpful. Definitely will be back."

a year ago

Google review

Stewart Manning

Stewart Manning star-alt star-alt star-alt star-alt star-alt

"Very prompt response. Very helpful in answering questions. So far items have arrived promptly and in excellent condition."

a year ago

Google review

Matt Haney

Matt Haney star-alt star-alt star-alt star-alt star-alt

"Had to cancel my order - Totally my Fault! They were very understanding and issued an immediate refund. Great customer service!"

a year ago

Google review

Bobby Elliott

Bobby Elliott star-alt star-alt star-alt star-alt star-alt

"Got in contact with The Acoustic Shoppe via email and had a response within a few minutes. Called and spoke with sales representative, who answered all my questions and within a few minutes order was placed for a new instrument. Let the wait begin."

a year ago

Google review

Duane Hawks

Duane Hawks star-alt star-alt star-alt star-alt star-alt

"EASY TO NAVIGATE SITE. M"

a year ago

Google review

Tom Shepherd

Tom Shepherd star-alt star-alt star-alt star-alt star-alt

"Ordered an accessory item and received it within days, along with a nice note and some TAS swag. I’ve been enjoying watching them on YouTube for a while and was very glad to become a customer. Five stars and a thumbs up!"

a year ago

Google review

A Thomas

A Thomas star-alt star-alt star-alt star-alt star-alt

"An absolute pleasure to deal with. The Acoustic Shop was quick and thorough in their communication responses, did a fantastic packing job to ensure a damage-free item transit, and shipped within 24 hours. I would happily purchase from them again, and recommend them highly."

a year ago

Google review

E.

E. star-alt star-alt star-alt star-alt star-alt

"Fast delivery; great service! Will shop again! Thanks soooo much!!"

a year ago

Google review

G R

G R star-alt star-alt star-alt star-alt star-alt

"I made an online purchase then realized I hadn't included a discount code. I called and the discount was added. Very friendly and helpful. I would recommend this shop to anyone who values quality instruments and customer service."

a year ago

Google review

Jim Satola

Jim Satola star-alt star-alt star-alt star-alt star-alt

"I recently ordered a Bourgeois M5F mandolin from The Acoustic Shoppe, and am 100% satisfied with my experience. The online description was accurate, informative, and included many photos of the instrument I was considering ordering (and ultimately did order); the fulfillment and delivery of the order was a very short turnaround; and the instrument was well-..." Read more

a year ago

Google review

Bill Hoff

Bill Hoff star-alt star-alt star-alt star-alt star-alt

"Fantastic shoppe to deal with. Got a Vintage style Tone Gard from them recently. Not only a great product, but a great place to buy it from. (the Tone Gard’s really do work. When you have a gut like I do, it’s not only the damping down of the sound; there’s a possibility of loosing the mandolin in a fold ;~)"

a year ago

Google review

Uncle Bobby

Uncle Bobby star-alt star-alt star-alt star-alt star-alt

"The TAS online shopping can’t be any easier. I found it very intuitive and was happy to see the different payment methods. Plus the Chapmans’ are very personable and helpful in person. Thank you!"

a year ago

Google review

Justin Ortiz

Justin Ortiz star-alt star-alt star-alt star-alt star-alt

"The people that work there were super nice and got the job done"

a year ago

Google review

Bobby Wood

Bobby Wood star-alt star-alt star-alt star-alt star-alt

"Just an amazing place with knowledgeable staff."

a year ago

Google review

Lynn

Lynn star-alt star-alt star-alt star-alt star-alt

"Best little acoustic shop in the mid west."

a year ago

Google review

neil rudo

neil rudo star-alt star-alt star-alt star-alt star-alt

"I ordered a Tenbrooks Deering banjo that was supposed to have the swiss tone ring and radius fingerboard. It had neither, but it is the best sounding banjo in my collection; so no it is not going back. The people were great in assisting with the order and the banjo arrived quickly with no cost to me...All in all an excellent interaction. I would totally..." Read more

a year ago

Google review

John Chevalier

John Chevalier star-alt star-alt star-alt star-alt star-alt

"On Friday the 10th I ordered a Gold Tone AC Mini banjo. I almost immediately received an email from Austin acknowledging the order. I received the banjo on Tuesday the 14th and it has been in my hands at least a couple hours a day since then. The string height and intonation were perfect out of the box so all I had to do was tweak the tuning a bit. I am clos..." Read more

a year ago

Google review

Abby Davidson

Abby Davidson star-alt star-alt star-alt star-alt star-alt

"Dawson helped me find the perfect ukulele! He was knowledgeable and answered all my questions wonderfully. This is a lovely shop to have in town!"

a year ago

Google review

Kingdom HVAC

Kingdom HVAC star-alt star-alt star-alt star-alt star-alt

"Super thrilled! I remember the first time I played Eastman Guitars, I was dumbfounded. I remember the first time these guys put the ED20TC in my hands, I knew that one day it would be mine. I’ve been on a Yairi Alvarez for years now and loved what I had but I knew there was more for me. When I finally had the means I made plans to visit as many stores as I..." Read more

a year ago

Google review

Nic Garcia

Nic Garcia star-alt star-alt star-alt star-alt star-alt

"Great shop! Standup folks. I had them order a Lowden guitar from Ireland and things went smooth. Dealt with Corey who was great in getting the guitar and also having their shop install a pickup. Thank you, Chapmans, for building this business to what it is today!"

a year ago

Google review