The Acoustic Shoppe Reviews & Testimonials

5 (1,492)

Reviews: 1,492


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend The Acoustic Shoppe

Robert Harper

Robert Harper star-alt star-alt star-alt star-alt star-alt

"What a great experience it is to make a purchase from The Acoustic Shoppe! They go above and beyond to ensure that their customers are satisfied. Great products, prompt and personal communications, lightning fast shipping and appropriate follow-up after the sale! Thanks guys!"

4 months ago

Google review

Bill Collins

Bill Collins star-alt star-alt star-alt star-alt star-alt

"First off, it was a pleasure meeting John and the guys at Merlefest. Also big thanks to the guys in the Eastman booth. Purchased an Eastman E1OOSS . Have been thinking about buying an Eastman, as well as a double o, killed two birds with one stone. Got a lotta bang for my buck. This is a quality guitar and I got it at a great price. Such a big voice on this..." Read more

4 months ago

Google review

Hal

Hal star-alt star-alt star-alt star-alt star-alt

"The Acoustic Shoppe always provides excellent, professional and personalized service. Can’t go wrong working with any of the great staff at The Acoustic Shoppe!"

4 months ago

Google review

Aaron Mintz

Aaron Mintz star-alt star-alt star-alt star-alt star-alt

"Fast Shipping....item was well packed and Great Communications! Manufacturer didn't supply instructions on how to use Tone-Guard. When I called the Acoustic Shoppe,Sean walked me through how to do it. He was patient and understanding and I appreciated his help"

4 months ago

Google review

Craig Loscalzo

Craig Loscalzo star-alt star-alt star-alt star-alt star-alt

"Excellent customer service"

4 months ago

Google review

Thomas Benson

Thomas Benson star-alt star-alt star-alt star-alt star-alt

"The AI agent was useful and functional. I’m pretty sure I made the correct choices although I started shopping at 6:55 am😴. As I wrote on your YouTube channel, great to see you at MerleFest. The pics are: my 1995/1996 Bluett F5; the day I was a pallbearer at Frank Wakefield’s graveside memorial; and my 1985 KM-1000 after I sanded the polyurethane off th..." Read more

4 months ago

Google review

Lee Yue Ming

Lee Yue Ming star-alt star-alt star-alt star-alt star-alt

"Have always watched the team on youtube with their amazing reviews. Never thought i would get a chance to buy the guitar from them as they are half way around the world from me. The sales and customer support team was fantastic to speak with. Special shout out to Corey and another sales rep(sorry i forgot the name) who were amazing. Corey was patient and an..." Read more

4 months ago

Google review

Dennis Mitchell

Dennis Mitchell star-alt star-alt star-alt star-alt star-alt

"Top not h sales and support - they go out of their way to address any questions or issues! Best of all the only AI here is Acoustic Information !!"

4 months ago

Google review

Conan McAlister

Conan McAlister star-alt star-alt star-alt star-alt star-alt

"Great customer service! The best!"

4 months ago

Google review

Dennis Buck

Dennis Buck star-alt star-alt star-alt star-alt star-alt

"Great service!!!"

4 months ago

Google review

jeanne fernandez-mcshane

jeanne fernandez-mcshane star-alt star-alt star-alt star-alt star-alt

"Wow. I bought less than $10 worth of picks (no one else had Alaska picks in stock), and you included a HANDWRITTEN thank you card??? Unbelievable. I am blown away, and will not hesitate to order from you again. Maybe next time I'll spend more than ten bucks... ;-)"

4 months ago

Google review

Phillip Adcock

Phillip Adcock star-alt star-alt star-alt star-alt star-alt

"My new guitar is awesome! It is what I expected, and I’m very pleased with the Acoustic Shoppe. Buying this was an overall great experience. I’m really enjoying my Bourgeois!"

4 months ago

Google review

Hockessin Kid

Hockessin Kid star-alt star-alt star-alt star-alt star-alt

"After learning about Eastman acoustic guitars several months ago, I began watching the many informative online videos posted by The Acoustic Shoppe. I began my process of narrowing down offerings, settling on the acclaimed Eastman E10D-TC dreadnought. It just wowed me! From start to finish the Chapman brothers and their exceptional team at The Acoustic Shop..." Read more

4 months ago

Google review

Richard Hemstreet

Richard Hemstreet star-alt star-alt star-alt star-alt star-alt

"Awesome as usual ,Jonas and whale of a employee.i bought my other Yamaha ll36 from him last june,very informative on your products, very professional friendly n patient. You guys are just swell.Rick,the guy who walked the same high school halls as John Prine 11 yrs later."

4 months ago

Google review

The Quoge

The Quoge star-alt star-alt star-alt star-alt star-alt

"They'll treat your $50 instrument like it's a million dollar museum piece"

4 months ago

Google review

pm7600

pm7600 star-alt star-alt star-alt star-alt star-alt

"Super friendly and knowledgeable folks. I just bought the mandolin easily, but then had questions that were handled really efficiently and politely. I really appreciated them!"

4 months ago

Google review

Ryan Nickerson

Ryan Nickerson star-alt star-alt star-alt star-alt star-alt

"Purchasing here is a personal experience, not a business transaction."

4 months ago

Google review

Pierre S

Pierre S star-alt star-alt star-alt star-alt star-alt

"Received. Item very quickly. Would do business again."

4 months ago

Google review

Timmy

Timmy star-alt star-alt star-alt star-alt star-alt

"Excellent Service, thank you .. I will most certainly use Acoustic Shoppe again! - Timmy"

4 months ago

Google review

Flattop Thunder

Flattop Thunder star-alt star-alt star-alt star-alt star-alt

"Ordered a mandolin tone guard from The Acoustic Shop. It came in the mail quickly, and it attached easily and works great. Tone and volume greatly improved."

5 months ago

Google review

BB Pring

BB Pring star-alt star-alt star-alt star-alt star-alt

"A great experience from visiting the store to try various guitars, to ordering my choice on line, and tracking the delivery. It arrived in 4 days in perfect condition. I will be doing business with the Acoustic Shoppe again."

5 months ago

Google review

Brian J Claffey

Brian J Claffey star-alt star-alt star-alt star-alt star-alt

"The guitar arrived exactly as described. It was in excellent condition and fit perfectly into my needs. The only gripe is that the b string is noticably out of intonation as I climb up the neck. Hopefully a new set of strings will take care of this. Very satisfied on this end."

5 months ago

Google review

Rocky Patton

Rocky Patton star-alt star-alt star-alt star-alt star-alt

"First time buying from the acoustic shop what a great experience everything they said they were going to do. They did it, which is very rare nowadays they care about the customer I would do business with them again thank you so much, Rocky"

5 months ago

Google review

Don Evans

Don Evans star-alt star-alt star-alt star-alt star-alt

"I talked poor Austin’s ear off and he was patient and kind and made me very comfortable with an unseen and unheard purchase."

5 months ago

Google review

Michael Drazsnzak

Michael Drazsnzak star-alt star-alt star-alt star-alt star-alt

"Excellent service, inventory and customer care!"

5 months ago

Google review