The Acoustic Shoppe Reviews & Testimonials

5 (1,271)

Reviews: 1,271


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend The Acoustic Shoppe

Claudia Stack

Claudia Stack star-alt star-alt star-alt star-alt star-alt

"Love this shop. Great instruments and wonderful service. This is my second purchase and always extremely satisfied. Love all the youtube videos too."

2 years ago

Google review

xrayrobert

xrayrobert star-alt star-alt star-alt star-alt star-alt

"This shops on line experience was great. Easy to navigate. Sure wish I was ready to purchase that MD 315 Mandolin cause that was a great price. Great experience great sale."

2 years ago

Google review

Dave Balistriere

Dave Balistriere star-alt star-alt star-alt star-alt star-alt

"Jeremy was very busy with the sale,he took all the I needed to answer my questions and get my order...this is the first time I've bought from the acoustic shoppe but it'll be my go to from now on...to me service is much more important than price..."

2 years ago

Google review

Dalton Shaffer

Dalton Shaffer star-alt star-alt star-alt star-alt star-alt

"Great shop! Great customer service! And great guitars!"

2 years ago

Google review

Gary Spivak

Gary Spivak star-alt star-alt star-alt star-alt star-alt

"I love Acoustic Shoppe and first met them on YouTube. The Guys are knowledgeable, informative and it's a fun to see their show. So I decided to make a purchase from the store. Experience was perfect. Fast service, good prices and a good feeling after we completed a sale. They have a good energy. Recommended."

2 years ago

Google review

Don Reynolds

Don Reynolds star-alt star-alt star-alt star-alt star-alt

"The Acoustic Shoppe has a great team and are always so professional. When it comes to instruments, they are the best small business…period!"

2 years ago

Google review

Deanne Harris

Deanne Harris star-alt star-alt star-alt star-alt star-alt

"The Acoustic Shoppe crew is incredible! Beautiful store, great prices, and love their YouTube channel!!"

2 years ago

Google review

j- book

j- book star-alt star-alt star-alt star-alt star-alt

"Really nice instrument that was nicely set up with new strings. They were kind enough to call to ask my preference. Excellent packaging and arrived within promised dates. I would purchase here again."

2 years ago

Google review

Western Cascade

Western Cascade star-alt star-alt star-alt star-alt star-alt

"Purchased a beautiful Mandolin for one of our band members. They put new strings on checked the details of its condition well etc. and delivered it in a very timely way. Very prompt and professional people. Thank you, Justin."

2 years ago

Google review

Jacob Breig

Jacob Breig star-alt star-alt star-alt star-alt star-alt

"Very friendly amd informative"

2 years ago

Google review

Aaron Herman

Aaron Herman star-alt star-alt star-alt star-alt star-alt

"I’m a new mando player and needed assistance picking out a good starter instrument, but I’m not near the store. Cody took the time to play a number of mandos for me over the phone and gave me great insight into the tone and playability of each, ultimately helping me pick out the best one for my purposes. I can’t say enough how great it is to have a shop th..." Read more

2 years ago

Google review

Charls Lindbergh

Charls Lindbergh star-alt star-alt star-alt star-alt star-alt

"Chapman's is kind of tucked away off of Glenstone ave. It's the best acoustic instrument store in Springfield. Haven't seen it's equal bc it doesn't exist."

2 years ago

Google review

Samuel Fugarino

Samuel Fugarino star-alt star-alt star-alt star-alt star-alt

"If you are buying an acoustic instrument or accessory, I don’t know why you would shop anywhere else."

2 years ago

Google review

Stanley Souder

Stanley Souder star-alt star-alt star-alt star-alt star-alt

"What an awesome experience shopping at the Acoustic Shoppe! The folks go above and beyond. Great communication and quick shipment. A pleasure to do business with."

2 years ago

Google review

Dylan Barber

Dylan Barber star-alt star-alt star-alt star-alt star-alt

"Everyone was very friendly and honest. I was definitely comfortable in my experience."

2 years ago

Google review

Kenneth Elliott

Kenneth Elliott star-alt star-alt star-alt star-alt star-alt

"The acoustic shoppe is a great place to buy instruments and accessories for your acoustic musical instruments. The management is excellent at service as well as at working one on one with its customers. A great resource for sure. Plus Jeremy is a fantastic guitar and mandolin player..keep up the good work"

2 years ago

Google review

Donita H

Donita H star-alt star-alt star-alt star-alt star-alt

"The guys at The Acoustic Shoppe were so helpful and gave me all the information I needed when I went in to buy my first guitar. I would definitely recommend them!"

2 years ago

Google review

Dwayne Franklin

Dwayne Franklin star-alt star-alt star-alt star-alt star-alt

"I watch these guys on YouTube regularly. Very informative and entertaining. Jeremy knows mandolins and was a great help video chatting with a demo of the mandolin we finally purchased. I say finally because we struggled choosing the right color. His and John’s advice on which one sounded best helped us pull the trigger. If you want to make an acoustic purcha..." Read more

2 years ago

Google review

Sis Broyles

Sis Broyles star-alt star-alt star-alt star-alt star-alt

"Austin was extremely helpful as he answered all my questions and advice I asked for. He went above and beyond expectations. He installed new strings in a timely fashion, cleaned up and polished my guitar neck. I’m definitely sold on his service and The Acoustic Shoppe!"

2 years ago

Google review

Terry Fletcher

Terry Fletcher star-alt star-alt star-alt star-alt star-alt

"I love the way my banjo plays after you guys worked on it. I will highly recommend your store to all my musician buddies. I'm sorry I didn't know about your store sooner."

2 years ago

Google review

Sean Janney

Sean Janney star-alt star-alt star-alt star-alt star-alt

"Very professional and knowledgeable!"

2 years ago

Google review

Vincent Bryant

Vincent Bryant star-alt star-alt star-alt star-alt star-alt

"I searched 7 states for a new mandolin the Chapman family went all out finding the right instrument then played a set on a live broadcast to demonstrate the instrument! Great service especially from Corey in sales"

2 years ago

Google review

Mary Blasko

Mary Blasko star-alt star-alt star-alt star-alt star-alt

"This review is a little late in coming, but I wanted to make sure I hopped on and let everyone know that this is a great place to purchase your guitar from. About a month and a half ago, I took delivery of a used guitar from these folks and the experience was nothing short of lovely. The description of the guitar's condition was spot on, the setup was terrif..." Read more

2 years ago

Google review

Ed Donelson

Ed Donelson star-alt star-alt star-alt star-alt star-alt

"Great shop to deal with if you are in need of a musical instrument, Tyler was very helpful and professional and I will be purchasing from them in the future"

2 years ago

Google review

Jim Mextorf

Jim Mextorf star-alt star-alt star-alt star-alt star-alt

"Great store, great service and very knowledgeable staff. My go-to acoustic store. They have very cool merch, and accessories, too."

2 years ago

Google review