The Acoustic Shoppe Reviews & Testimonials

5 (1,271)

Reviews: 1,271


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend The Acoustic Shoppe

Lyndel Link

Lyndel Link star-alt star-alt star-alt star-alt star-alt

"The entire Acoustic Shop staff goes above and beyond expectations!! They will always take the time to help you get into the perfect instrument ! They will give you their opinions if you ask for help and with 100% no pressure!"

a year ago

Google review

Scott Flinchum

Scott Flinchum star-alt star-alt star-alt star-alt star-alt

"Great small business! The sales associate, Corey, who helped me was courteous, knowledgeable, and professional. Would not hesitate to shop here in the future and would highly recommend this business to anyone in the market for a new/used instrument."

a year ago

Google review

Fred Stann

Fred Stann star-alt star-alt star-alt star-alt star-alt

"These guys are very detail-oriented with things like pictures of string height and weight. Good communication and fast shipping. Good for online shopping. Recommended."

a year ago

Google review

Louis B

Louis B star-alt star-alt star-alt star-alt star-alt

"Very professional and quick to call to check if I ordered the correct item an Eastman ukulele EU3-T and asked if I needed anything else, which i did, strings and picks. Also received email confirmation of order and that it was shipped out. Ordered this morning 11/21/24, ship out today 11/21/24 ups. 👍"

a year ago

Google review

richard crabtree

richard crabtree star-alt star-alt star-alt star-alt star-alt

"Very helpful customer service great people highly recommend.look forward to my dream guitar purchase soon"

a year ago

Google review

Michelle Smith

Michelle Smith star-alt star-alt star-alt star-alt star-alt

"We brought in my daughter’s violin and they said it would take a couple days but it was strung and fixed by the next business day. They were very friendly and were very eager to help! I would very highly recommend this place to anyone looking to get an instrument or get anything done to an instrument! Thank You guys again for all your help!"

a year ago

Google review

Dan Silman

Dan Silman star-alt star-alt star-alt star-alt star-alt

"Easy and competitive price point compared to one other business"

a year ago

Google review

Mike Law (Lawman Mike)

Mike Law (Lawman Mike) star-alt star-alt star-alt star-alt star-alt

"Great shop and walked out with a Fabulous Epiphone Guitar! Thx guys! Be back next year! Lawman Guitars!"

a year ago

Google review

RW McCLISH

RW McCLISH star-alt star-alt star-alt star-alt star-alt

"Great shop and great people! I called for an Elliott capo and within 10 minutes I received a shipping confirmation. The service Austin provided made me a long term customer. I highly recommend The Acoustic Shoppe and look forward to visiting them in person."

a year ago

Google review

Donald Carey

Donald Carey star-alt star-alt star-alt star-alt star-alt

"Very easy online transaction from Texas. Bought an Elliott capo online. TAS has a great selection of Elliott capos and Bedell Guitars, among others. I've been in the store in person once or twice while visiting Springfield. The guys there are very helpful and friendly. They have a great selection of Bedell Guitars, which sound amazing, are beautiful, an..." Read more

a year ago

Google review

Drew Wheeler

Drew Wheeler star-alt star-alt star-alt star-alt star-alt

"The guys are great! Willing to help and chat about any music genre. They will help you find the instrument or equipment that best fits your needs. I highly recommend the Acoustic Shop!"

a year ago

Google review

Dick Essick

Dick Essick star-alt star-alt star-alt star-alt star-alt

"Very accommodating. Easy to deal with... made me think I'll go back more often."

a year ago

Google review

Danny Flippo (dflipp)

Danny Flippo (dflipp) star-alt star-alt star-alt star-alt star-alt

"I would highly recommend The Acoustic Shoppe! They went above and beyond to answer all of my questions and provided excellent advice to make sure I ended up with exactly what I was looking for. You can tell they are passionate about music and really enjoy what they are doing."

a year ago

Google review

Frank Straub

Frank Straub star-alt star-alt star-alt star-alt star-alt

"First time with this shop and was very impressed! Knowledgeable and just nice people. Very, very pleased with my experience!"

a year ago

Google review

Gary Wommack

Gary Wommack star-alt star-alt star-alt star-alt star-alt

"First time ordering from The Acoustic Shoppe, found them on Reverb and ordered a guitar that Sweetwater did not have in stock. ( I have ordered literally thousands of dollars of equipment from Sweetwater over the last 10 years.) They are very responsive and asked me if there was a certain way I wanted it set up and are super nice people! I think I have found..." Read more

a year ago

Google review

Joseph McDonald

Joseph McDonald star-alt star-alt star-alt star-alt star-alt

"I ordered a hat from them because as an acoustic guitarist I really support what they do. I got more than I paid for. I got a really amazing quality hat in addition to a handwritten thank you card with a variety of picks and beautiful shop sticker. As someone who guiltily buys most of his stuff from Guitar Center, little things like even a thank you note goe..." Read more

a year ago

Google review

Ron Johnson

Ron Johnson star-alt star-alt star-alt star-alt star-alt

"I opened the case on my mandolin to find what appeared to be a broken string. It is an Eastman and the hook on the tailpiece had broken. I call and talked to Corey, he said he had some and would send one right out. I could not ask for better people."

a year ago

Google review

Stuart Hall

Stuart Hall star-alt star-alt star-alt star-alt star-alt

"Amazing customer service. Set up to my specs, shipped quickly. Nice guys, a pleasure doing business with them."

a year ago

Google review

LYD Paintball

LYD Paintball star-alt star-alt star-alt star-alt star-alt

"Ordered a loar lm 700 and I couldn't be happier with the customer service that was provided and how quickly it got shipped out. I'll be ordering again so thanks!"

a year ago

Google review

Frances Owen

Frances Owen star-alt star-alt star-alt star-alt star-alt

"Friendly professional and answered all my questions"

a year ago

Google review

Chris Miller

Chris Miller star-alt star-alt star-alt star-alt star-alt

"Helpful and friendly staff. They answered my questions and made the process of buying a guitar very enjoyable."

a year ago

Google review

TL

TL star-alt star-alt star-alt star-alt star-alt

"I just purchased a Bulas A Style Mandolin. This is a top notch instrument. The Acoustic Shoppe is an outstanding company! I had it shipped across the US, the packing and shipping was superb. Thank you Jonas for all your help. Your customer service is very professional."

a year ago

Google review

Andy A

Andy A star-alt star-alt star-alt star-alt star-alt

"The Chapman brothers & staff have become a welcome almost daily occurrence. Their live streams tutorials and introduction of new and vintage acoustic guitars, mandolins banjo’s, and accessories along with special Guest has been phenomenal . Thanks, Andy A."

a year ago

Google review

Ed Heniff

Ed Heniff star-alt star-alt star-alt star-alt star-alt

"My go to place for anything acoustic music related. Always knowledgeable staff, great selections on instruments and accessories."

a year ago

Google review

Braden Lange

Braden Lange star-alt star-alt star-alt star-alt star-alt

"They were super helpful, they installed something to put a strap on which is super helpful and I got a strap with it I though I might have to leave my guitar there and they would get to it when they could, but it only took like 5 min and added up to a total of around only $35.00! That was because of the strap being $24.99. Over-all this shop is worth a visit..." Read more

a year ago

Google review