The Acoustic Shoppe Reviews & Testimonials

5 (1,301)

Reviews: 1,301


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend The Acoustic Shoppe

Michal Wright

Michal Wright star-alt star-alt star-alt star-alt star-alt

"The Acoustic Shoppe has an excellent selection of instruments. I was looking for a specific new mandolin model. Their site included a detailed review of the one I was interested in. I spoke with a salesperson and ended up with a very good deal."

5 months ago

Google review

Jennifer Noteware

Jennifer Noteware star-alt star-alt star-alt star-alt star-alt

"TAS has the best customer service! It doesn't matter you're buying an instrument, accessories, or just looking. They are extremely knowledgeable and very helpful."

5 months ago

Google review

Chuck

Chuck star-alt star-alt star-alt star-alt star-alt

"Super knowledgable and Helpful!"

5 months ago

Google review

A H

A H star-alt star-alt star-alt star-alt star-alt

"A+ customer service - I would highly recommend The Acoustic Shoppe in Springfield MO. The staff, especially Corey, the manager was helping in helping me purchase a limited edition Martin Guitar. He worked with me from the sales side and was in constant communication. A+ shipping - the guitar arrived safely via UPS with additional care and attention to small..." Read more

5 months ago

Google review

RED90FXRS

RED90FXRS star-alt star-alt star-alt star-alt star-alt

"I was pleasantly impressed when we arrived at The Acoustic Shoppe. Knowing it was likely smaller than the large chain music stores, and being it was my first visit, I expected to browse and go. My son was with me on this day and as he pointed out, the guitars on display were all properly tuned, setups were excellent, and these guitars were ready for delivery..." Read more

5 months ago

Google review

Gavin Ames

Gavin Ames star-alt star-alt star-alt star-alt star-alt

"Great guitar shop, very nice and helpful people. Also very good selection"

5 months ago

Google review

Terence C. Mournet

Terence C. Mournet star-alt star-alt star-alt star-alt star-alt

"It was a great experience. I worked with Austin who was very helpful in assisting me with a purchase. There were two guitars that I was decided between and he helped me get the right one into my hands. Extremely helpful customer service. Everyone on the internet can sell you a guitar at a good price. Few places make the experience pleasurable."

5 months ago

Google review

Michael Chancellor

Michael Chancellor star-alt star-alt star-alt star-alt star-alt

"Just purchased an Eastman E20D-TC-SB! I live in Florida, and purchased online through Reverb. I worked with Corey and he was awesome. I am not an easy customer to deal when purchasing an expensive item, online, especially one that I could not see or play in person. Needless to say I had lots of questions about fit, finish, sound, playability and price. Corey..." Read more

5 months ago

Google review

Amy McMasters

Amy McMasters star-alt star-alt star-alt star-alt star-alt

"We visited so my partner could try out various electric/acoustic guitars. The staff were very helpful and took time to discuss various options and needed accessories with us. The atmosphere of the shop is also welcoming. Will definitely do business with The Acoustic Shoppe again!"

5 months ago

Google review

Patsy Orr

Patsy Orr star-alt star-alt star-alt star-alt star-alt

"I recently ordered a ukulele from The Acoustic Shoppe, and I couldn’t be happier with the experience! The ordering process was simple and clear, my instrument arrived quickly, and it was very well packaged. The ukulele itself is beautiful, well-made, and exactly as described. I really appreciate the care they put into both the product and the customer servic..." Read more

5 months ago

Google review

Mark

Mark star-alt star-alt star-alt star-alt star-alt

"Great people! Great knowledge! Great service! Great equipment! If you need an acoustic instrument (i.e. guitar, fiddle, mandolin, banjo), these are your guys! This should be your go to!"

5 months ago

Google review

Donald Mathews

Donald Mathews star-alt star-alt star-alt star-alt star-alt

"This is without a doubt the finest music store in America! They have the best selection of high quality instruments and gear. They also have the most qualified sales staff and techs there is. Not only do these folks all know their instruments, but they play them, and play them well! If you’re looking for advice on any aspect of buying, repairing, or servic..." Read more

5 months ago

Google review

Erin Wind

Erin Wind star-alt star-alt star-alt star-alt star-alt

"There aren’t many places to buy mandolins where I live so I bought online from The Acoustic Shoppe. The Eastman 305 was packaged securely, got to me in perfect condition, and was set up well. They were attentive to all details before it was shipped which eased my mind about the process of buying an instrument online. I would 100% buy from them again."

5 months ago

Google review

Darrin Boehmer

Darrin Boehmer star-alt star-alt star-alt star-alt star-alt

"Great folks with excellent service. Fast shipping is available and the service is excellent. Well packed guitar Eastman P20. Would definitely buy again from these folks."

5 months ago

Google review

Paula Davidson

Paula Davidson star-alt star-alt star-alt star-alt star-alt

"Excellent service"

5 months ago

Google review

Fred Miller

Fred Miller star-alt star-alt star-alt star-alt star-alt

"Great Torlon pick! Even came with an autograph, good quick service."

5 months ago

Google review

Brian Sproles

Brian Sproles star-alt star-alt star-alt star-alt star-alt

"Superb customer care in every way! Excellent communication, extra-careful packaging and fast shipping. It just doesn’t get better than this! These guys make the effort to be excellent and I greatly appreciate it."

6 months ago

Google review

Linda Dowdy

Linda Dowdy star-alt star-alt star-alt star-alt star-alt

"Great shop, trust worthy service and fair prices. 😊 for the help and service with my antique fiddle!"

6 months ago

Google review

Karl Payton

Karl Payton star-alt star-alt star-alt star-alt star-alt

"Owned and operated by the Chapman brothers, who grew up playing Bluegrass as a family band, The Acoustic Shoppe is one of the most respected sources in the nation for high quality stringed instruments. The selection of guitars, mandolins, banjos, fiddles and related gear makes this a mecca for folk musicians."

6 months ago

Google review

W. D.

W. D. star-alt star-alt star-alt star-alt star-alt

"I can't recommend these guys highly enough. Excellent service, fast free shipping, and no sales tax when shipping to my state (WA). Got the exact guitar I wanted for way less than the big name stores. Plus they make great videos on YouTube."

6 months ago

Google review

Jacob Shuler

Jacob Shuler star-alt star-alt star-alt star-alt star-alt

"Great guys and such a friendly staff. They know what people who play acoustic music are into and what they need. 10/10 recommend. I stop in any time I get a chance."

6 months ago

Google review

John McGowan

John McGowan star-alt star-alt star-alt star-alt star-alt

"First time buyer at Acoustic Shoppe. Great experience. Very helpful and patient. Got a great Eastman E6 LG and made some friends. My wife was more than happy with the selection and professionalism. Cheers from Arkansas!"

6 months ago

Google review

Jack Fish

Jack Fish star-alt star-alt star-alt star-alt star-alt

"Doing buisness with the Acoustic Shoppe is amazing! Especially if you’re a bluegrasser, they know the mindset and speak the lingo"

6 months ago

Google review

chuck reigle

chuck reigle star-alt star-alt star-alt star-alt star-alt

"I just received an Eastman E6OM-TC shipped to me by The Acoustic Shoppe. The packaging and the setup of the guitar were perfect. They have a highly knowledgeable staff, and their enthusiastic assistance , both presale and post sale, is notable and greatly appreciated."

6 months ago

Google review

Bruce Bailey

Bruce Bailey star-alt star-alt star-alt star-alt star-alt

"Got a personal phone call from TAS to be sure my order arrived. Great customer service!"

6 months ago

Google review