The Acoustic Shoppe Reviews & Testimonials

5 (1,271)

Reviews: 1,271


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend The Acoustic Shoppe

Chris Gerard

Chris Gerard star-alt star-alt star-alt star-alt star-alt

"I just received my new Eastman 515 mandolin. Super impressed with the packaging, instrument looks and plays fantastic (after a slight tuning), action is perfect for me so thanks for adjusting. Just overall very impressed with the online experience and attention to detail, including personalized setup by Jonas. I own a lot of guitars (Martins, Gibson, Fende..." Read more

4 months ago

Google review

Billy Glass

Billy Glass star-alt star-alt star-alt star-alt star-alt

"Ordered a tone guard. Really quick delivery with a handwritten thank you and some picks. Such a great personalized touch. 10/10 would recommend and will be ordering again from these guys soon. Hopefully get to Springfield to drop by the shop as well. Great experience!"

4 months ago

Google review

Jon

Jon star-alt star-alt star-alt star-alt star-alt

"Beautiful instrument. Extremely well packed and shipped very quickly. Communications were spot on. Great company to do business with and I would not hesitate purchasing from them again."

4 months ago

Google review

Derek Johnson

Derek Johnson star-alt star-alt star-alt star-alt star-alt

"Ordered a fancy mandolin over Reverb. Service was perfect."

4 months ago

Google review

Terry Burks

Terry Burks star-alt star-alt star-alt star-alt star-alt

"I stopped in one day to look at the many outstanding guitars they have. Dawson helped me out and we found an Eastman PCH acoustic that I have been playing ever since I got back home. The deep sound of it makes it wonderful to play. When I come back into town I will be stopping in again to perhaps bring home yet another guitar."

4 months ago

Google review

Mike Smith

Mike Smith star-alt star-alt star-alt star-alt star-alt

"They’re the best!"

4 months ago

Google review

Debbie Ensminger

Debbie Ensminger star-alt star-alt star-alt star-alt star-alt

"I recently purchased a Boucher BG-41t from the Acoustic Shoppe. I placed my order over the internet, they had great communication with me regarding the order (called a couple of hours later asking what strings I wanted put on the guitar and the process they go through shipping the guitar), it went out the next day. I received the guitar in a few days, they..." Read more

4 months ago

Google review

Masahiko Shiraiwa

Masahiko Shiraiwa star-alt star-alt star-alt star-alt star-alt

"I’ve purchased a used Eastman guitar from Corey recently. I’m so happy that the guitar has changed new strings. Honestly, Eastman guitars are not very expensive, but they worth more than the price. Thank you Corey!"

5 months ago

Google review

thefreese1 Freeze

thefreese1 Freeze star-alt star-alt star-alt star-alt star-alt

"Every once in a while you run across that mandolin/guitar that just plays itself, and has that particular sound your looking for.. You just can't put a price on that... The Acoustic Shoppe guys are great... Jam up job guys... Cory, tell John you owned that one . lol . BTW Haven't put that Gibson mandolin down since I got home.. Thanks guys"

5 months ago

Google review

Shane Pritchett

Shane Pritchett star-alt star-alt star-alt star-alt star-alt

"The Acoustic Shoppe offers great customer service! The staff are very knowledgeable and offer great support! Be sure to check out their channel on YouTube!!"

5 months ago

Google review

Tim Parker

Tim Parker star-alt star-alt star-alt star-alt star-alt

"I have made two purchases from the acoustic shoppe now and both times I’ve been treated like I’m a longtime customer. I had the pleasure of meeting John and Jeremy at a festival last year and both were very kind. They took time to chat with me about mandolins and were quite helpful. I’m already eyeing up my next purchase and I hope to visit the shop someday...." Read more

5 months ago

Google review

Art Phiffer

Art Phiffer star-alt star-alt star-alt star-alt star-alt

"I found the best price for my Eastman 515 mandolin online at The Acoustic Shoppe. I called to ask about the details of the particular instrument. Dawson talked me through the instrument, playing it and giving me his honest evaluation. After asking about my playing experience and what I was looking for in my mandolin, he had one other recommendation, but the..." Read more

5 months ago

Google review

Edward Garner

Edward Garner star-alt star-alt star-alt star-alt star-alt

"Great customer service staff. Always courteous and helpful. The shop has an incredible selection of great guitars at reasonable prices."

5 months ago

Google review

Ty Goff

Ty Goff star-alt star-alt star-alt star-alt star-alt

"Corey was super helpful!"

5 months ago

Google review

Brent

Brent star-alt star-alt star-alt star-alt star-alt

"The Chapmans and all the staff at The Acoustic Shoppe are all top notch. I have really enjoyed becoming acquainted with them through their YouTube channel. Their streams are both entertaining and educational. I have interacted with several of their sales staff and have found them all to be very friendly, helpful, and knowledgeable. I would highly recomme..." Read more

5 months ago

Google review

Laine Tyler Foote

Laine Tyler Foote star-alt star-alt star-alt star-alt star-alt

"The best acoustic instrument shop I’ve ever been in! Super friendly people, amazing atmosphere, and a great selection of models from some of the best in the business."

5 months ago

Google review

Dennis McGill

Dennis McGill star-alt star-alt star-alt star-alt star-alt

"Hit the wrong rating earlier by accident they did a good job I’ll update that to 5 stars"

5 months ago

Google review

David Miller

David Miller star-alt star-alt star-alt star-alt star-alt

"Excellent customer service. Beautiful guitar."

5 months ago

Google review

Harold Wright

Harold Wright star-alt star-alt star-alt star-alt star-alt

"I purchased four instruments from The Acoustic Shoppe in recent months and persuaded a friend to buy his guitar from them. Without exception, TAS has delivered outstanding customer service with every transaction. I highly recommend them to anyone in the market for a stringed instrument."

5 months ago

Google review

Michael Ritter

Michael Ritter star-alt star-alt star-alt star-alt star-alt

"Fast shipping (like about 3 days) with handwritten thank you note and some free picks and a sticker. Ordered something similar from a competitor and it still has not arrived 8 days after ordering. Really seems like a great business and super folks!"

5 months ago

Google review

Tune Library

Tune Library star-alt star-alt star-alt star-alt star-alt

"I needed to discuss how a part would work with my existing instrument. Corey was exceptionally helpful, and the shop's return policies make it possible to try things remotely that are not available in my local area."

5 months ago

Google review

Vipul Gidda

Vipul Gidda star-alt star-alt star-alt star-alt star-alt

"World-class customer service and acoustic instruments. This is the only place I will ever purchase an acoustic guitar from."

5 months ago

Google review

Jason Nye

Jason Nye star-alt star-alt star-alt star-alt star-alt

"I recently purchased a Lowden F-32 from The Acoustic Shoppe. I have never bought an acoustic guitar online before this. As someone who obssessivley cares for my guitars, I was a little nervous. Let me tell you, the quality of customer service I received from Corey was truly exceptional! Every question and concern I had was answered with patience, kindness, a..." Read more

5 months ago

Google review

Byally

Byally star-alt star-alt star-alt star-alt star-alt

"Great and friendly service, best acoustic store on the planet ♥️💯"

5 months ago

Google review

K Wu

K Wu star-alt star-alt star-alt star-alt star-alt

"I called to ask some questions, and they were so friendly, patient, and knowledgable. Their customer service is of the highest quality."

5 months ago

Google review