The Acoustic Shoppe Reviews & Testimonials

5 (1,301)

Reviews: 1,301


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend The Acoustic Shoppe

Kathryn StClair

Kathryn StClair star-alt star-alt star-alt star-alt star-alt

"They have the best knowledge and super easy to work with."

10 months ago

Google review

Casey Greene

Casey Greene star-alt star-alt star-alt star-alt star-alt

"The owner of the acoustic shop was very helpful and encouraging! I bought my dream guitar at MerleFest 2025 and I feel comforted knowing I have a good return policy and can contact the acoustic shop anytime I have any questions or issues."

10 months ago

Google review

Ronnie

Ronnie star-alt star-alt star-alt star-alt star-alt

"Great people to meet and do business with ! Very knowledgeable and friendly!"

10 months ago

Google review

Darrell Hester

Darrell Hester star-alt star-alt star-alt star-alt star-alt

"They are extremely talented and accomplished musicians, music store owners, YouTube stars, knowledgeable sales folks, purveyors of extensive inventory including much in the high end, and nice guys too - the Chapmans and their staff are all these things. I had a great experience buying one of my nicest guitars as well as several accessories at their shop away..." Read more

10 months ago

Google review

Terry Beeson

Terry Beeson star-alt star-alt star-alt star-alt star-alt

"Great folks who know their stuff and can help you find that dream guitar, mandolin, banjo, violin, dobro, or upright bass. If you like Bluegrass, you'll LOVE TAS..."

10 months ago

Google review

Colin Colburn

Colin Colburn star-alt star-alt star-alt star-alt star-alt

"Great experience! I set up the Zoom meeting with Corey. Corey and I discussed 2 guitars in particular and Corey played both of them to compare sound. I have my own band, so it was great to get Corey’s feedback on each guitar since he plays live gigs as well. Corey also had great insight and advice on certain pickups to install. I’ve been a YouTube subscriber..." Read more

10 months ago

Google review

Galen Stevens

Galen Stevens star-alt star-alt star-alt star-alt star-alt

"Stop in and see for yourself. No pressure. Play any guitar in the shoppe. I walked out with a Martin d18.(love it) That Eric Clapton Martin is still on my mind too."

10 months ago

Google review

Travis Christiansen

Travis Christiansen star-alt star-alt star-alt star-alt star-alt

"The Acoustic Shoppe is fantastic! Their staff is incredibly knowledgeable and welcoming. As soon as I walked in, they greeted me warmly and asked how they could assist. I was looking for a specific guitar model, and they went above and beyond to locate it for me. Their passion for music and dedication to customer service is evident. I’m extremely satisfied..." Read more

10 months ago

Google review

Jack Holt

Jack Holt star-alt star-alt star-alt star-alt star-alt

"Awesome folks and a lot of cool instruments. The Octave Mandolin is awesome."

10 months ago

Google review

Mike Little

Mike Little star-alt star-alt star-alt star-alt star-alt

"These folks are just super to deal with. I knew the guitar I wanted, showed in stock on their website and after ordering got a call confirming the order, choice of strings and to let me know they were inspecting it and preparing for shipment. it was shipped the next day. Great communication and on the ball."

10 months ago

Google review

Michael Blasucci

Michael Blasucci star-alt star-alt star-alt star-alt star-alt

"Excellent experience so far I haven’t received the guitar yet. I just bought it today. Austin was very helpful and prompt answering my questions. They are going to set the guitar up for me to make sure it’s playing as well as it can be and they are Restringing it with strings of my choice"

a year ago

Google review

Brian J

Brian J star-alt star-alt star-alt star-alt star-alt

"Still waiting on my guitar to arrive but the customer service was top notch. They took their time and answered all my questions. Gave me great advice and never pressured me into a sale. Their return policy is unique and unprecedented. Hopefully will not have to use it but removes the stress of buying a guitar without having played it first. Will definitely b..." Read more

a year ago

Google review

Vincent Grossi

Vincent Grossi star-alt star-alt star-alt star-alt star-alt

"These folks were a pleasure to do business with and they go the mile.."

a year ago

Google review

Tim Shawhan

Tim Shawhan star-alt star-alt star-alt star-alt star-alt

"The Acoustic Shoppe has a great selection of guitars and an extremely helpful and knowledgable staff. They also have an excellent warranty/return policy as well as free lifetime set-up service on your guitar purchase. If you are looking for a guitar, banjo, or mandolin this is the only place in town to shop."

a year ago

Google review

bret sehorn

bret sehorn star-alt star-alt star-alt star-alt star-alt

"I,ve been looking for a new mandolin for a few months now. Great website showing what you have. Spoke with Dawson last week and Josha the day before I ordered on- line. Great service ( and price!)"

a year ago

Google review

Walt Hayes

Walt Hayes star-alt star-alt star-alt star-alt star-alt

"Phenomenal guitar. Better than advertised and set up perfectly. Thr Acoustic Shoppe is top notch and go out of their way to make the buying experience perfect!"

a year ago

Google review

Steven Sheeley

Steven Sheeley star-alt star-alt star-alt star-alt star-alt

"This has become my go-to place for acoustic instruments and accessories (to my wife's chagrin!). They're located in my home town, but they make it almost as easy to order online or over the telephone as it is to walk into the store. My latest purchase was an instructional book to go with my new Eastman mandolin, written by one of the owners - Jeremy Chapman...." Read more

a year ago

Google review

Brett Lunden

Brett Lunden star-alt star-alt star-alt star-alt star-alt

"Great service. Guitar was shipped immediately and arrived early. Instrument was in perfect condition and had been set up to spec."

a year ago

Google review

Ace44ish

Ace44ish star-alt star-alt star-alt star-alt star-alt

"I found The Acoustic Shoppe from their YouTube channel...I purchased a mandolin from them after watching a few of their videos and speaking with their customer service reps...I will buy from them again..."

a year ago

Google review

Robert Johnson

Robert Johnson star-alt star-alt star-alt star-alt star-alt

"Stopped in the store at the end of last year, the staff is very knowledgeable and friendly. Just ordered an Elliott Capo and K&K Pure Mini, really fast shipping and extras in the box. The hand written thank you card was also a nice touch. Will be back / online ordering again. Thank You!"

a year ago

Google review

Clint Acklin

Clint Acklin star-alt star-alt star-alt star-alt star-alt

"Hinkley, was a great help recommending the humidifier for my Martin LX-1E. Jonas, Thank you for helping me purchasing the humidifier."

a year ago

Google review

star_Fox22

star_Fox22 star-alt star-alt star-alt star-alt star-alt

"Fantastic people and company. I watch them on YouTube also. Very knowledgeable, honest , great customer service and top notch job all around."

a year ago

Google review

Andrew Kelley

Andrew Kelley star-alt star-alt star-alt star-alt star-alt

"Extremely responsive staff, also. I had a question about the resonator after I purchased it (my own fault). I sent a message and they responded within the hour. 10/10 would use again. Resonator arrived two days after my purchase, too"

a year ago

Google review

Jake Foust

Jake Foust star-alt star-alt star-alt star-alt star-alt

"Good to see a guitar store with a love for acoustic instruments, that doesn’t treat their customers like they are far less superior than they are. Highly recommend this shopp."

a year ago

Google review

Jim Stoner

Jim Stoner star-alt star-alt star-alt star-alt star-alt

"Excellent customer service you couldn’t ask for more, highly recommended! Top class guitar purchase. Thank you."

a year ago

Google review