The Acoustic Shoppe Reviews & Testimonials

5 (1,260)

Reviews: 1,260


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend The Acoustic Shoppe

Keith Baumann

Keith Baumann star-alt star-alt star-alt star-alt star-alt

"Always a pleasure doing business with the Chapman boys."

20 days ago

Google review

DeLayne Pascal

DeLayne Pascal star-alt star-alt star-alt star-alt star-alt

"You CANNOT beat the Chapmans & their staff at The Acoustic Shoppe!!! BEST customer service and knowledge on all things acoustic!!!"

20 days ago

Google review

Boggy 1221

Boggy 1221 star-alt star-alt star-alt star-alt star-alt

"Simply the best for acoustic. Super knowledgable and very nice people. Check out their Youtube chanel and give them a cll on the phone and you will be convinced!"

20 days ago

Google review

PF TWANGER

PF TWANGER star-alt star-alt star-alt star-alt star-alt

"The order process was excellent online. I'll write the product review seprately when it arrives. Excellent online experience."

20 days ago

Google review

Jeff Little

Jeff Little star-alt star-alt star-alt star-alt star-alt

"Best Acoustic Music Store on the Planet"

20 days ago

Google review

Matt Krey

Matt Krey star-alt star-alt star-alt star-alt star-alt

"Great folks who take care of their customers! Hard to find this kind of service these days."

21 days ago

Google review

Chris Bell

Chris Bell star-alt star-alt star-alt star-alt star-alt

"The best in the business. They are always helpful and honest. No gimmicks and the guitars are consistently quality, beautifully delivered and setup well."

21 days ago

Google review

Ross Burgess

Ross Burgess star-alt star-alt star-alt star-alt star-alt

"Always my go-to stop for acoustic instruments or accessories!"

21 days ago

Google review

John Marlar

John Marlar star-alt star-alt star-alt star-alt star-alt

"The Chapman’s are a class act. I can see that customer service is extremely important to them and I will continue to do business with the Acoustic Shoppe as a result. I have only purchased a couple of small items from them (mandolin accessories and a mandolin instruction book) but I feel as important as someone who bought a $5000 instrument. My next instru..." Read more

22 days ago

Google review

Tyler Garland

Tyler Garland star-alt star-alt star-alt star-alt star-alt

"Awesome staff, very knowledgeable and helpful. Definitely will be back."

23 days ago

Google review

Stewart Manning

Stewart Manning star-alt star-alt star-alt star-alt star-alt

"Very prompt response. Very helpful in answering questions. So far items have arrived promptly and in excellent condition."

23 days ago

Google review

Matt Haney

Matt Haney star-alt star-alt star-alt star-alt star-alt

"Had to cancel my order - Totally my Fault! They were very understanding and issued an immediate refund. Great customer service!"

24 days ago

Google review

Bobby Elliott

Bobby Elliott star-alt star-alt star-alt star-alt star-alt

"Got in contact with The Acoustic Shoppe via email and had a response within a few minutes. Called and spoke with sales representative, who answered all my questions and within a few minutes order was placed for a new instrument. Let the wait begin."

25 days ago

Google review

Duane Hawks

Duane Hawks star-alt star-alt star-alt star-alt star-alt

"EASY TO NAVIGATE SITE. M"

a month ago

Google review

Tom Shepherd

Tom Shepherd star-alt star-alt star-alt star-alt star-alt

"Ordered an accessory item and received it within days, along with a nice note and some TAS swag. I’ve been enjoying watching them on YouTube for a while and was very glad to become a customer. Five stars and a thumbs up!"

a month ago

Google review

A Thomas

A Thomas star-alt star-alt star-alt star-alt star-alt

"An absolute pleasure to deal with. The Acoustic Shop was quick and thorough in their communication responses, did a fantastic packing job to ensure a damage-free item transit, and shipped within 24 hours. I would happily purchase from them again, and recommend them highly."

a month ago

Google review

E.

E. star-alt star-alt star-alt star-alt star-alt

"Fast delivery; great service! Will shop again! Thanks soooo much!!"

a month ago

Google review

G R

G R star-alt star-alt star-alt star-alt star-alt

"I made an online purchase then realized I hadn't included a discount code. I called and the discount was added. Very friendly and helpful. I would recommend this shop to anyone who values quality instruments and customer service."

a month ago

Google review

Jim Satola

Jim Satola star-alt star-alt star-alt star-alt star-alt

"I recently ordered a Bourgeois M5F mandolin from The Acoustic Shoppe, and am 100% satisfied with my experience. The online description was accurate, informative, and included many photos of the instrument I was considering ordering (and ultimately did order); the fulfillment and delivery of the order was a very short turnaround; and the instrument was well-..." Read more

2 months ago

Google review

Bill Hoff

Bill Hoff star-alt star-alt star-alt star-alt star-alt

"Fantastic shoppe to deal with. Got a Vintage style Tone Gard from them recently. Not only a great product, but a great place to buy it from. (the Tone Gard’s really do work. When you have a gut like I do, it’s not only the damping down of the sound; there’s a possibility of loosing the mandolin in a fold ;~)"

2 months ago

Google review

Uncle Bobby

Uncle Bobby star-alt star-alt star-alt star-alt star-alt

"The TAS online shopping can’t be any easier. I found it very intuitive and was happy to see the different payment methods. Plus the Chapmans’ are very personable and helpful in person. Thank you!"

2 months ago

Google review

Justin Ortiz

Justin Ortiz star-alt star-alt star-alt star-alt star-alt

"The people that work there were super nice and got the job done"

2 months ago

Google review

Bobby Wood

Bobby Wood star-alt star-alt star-alt star-alt star-alt

"Just an amazing place with knowledgeable staff."

2 months ago

Google review

Lynn

Lynn star-alt star-alt star-alt star-alt star-alt

"Best little acoustic shop in the mid west."

2 months ago

Google review

neil rudo

neil rudo star-alt star-alt star-alt star-alt star-alt

"I ordered a Tenbrooks Deering banjo that was supposed to have the swiss tone ring and radius fingerboard. It had neither, but it is the best sounding banjo in my collection; so no it is not going back. The people were great in assisting with the order and the banjo arrived quickly with no cost to me...All in all an excellent interaction. I would totally..." Read more

2 months ago

Google review