The Acoustic Shoppe Reviews & Testimonials

5 (1,492)

Reviews: 1,492


5
99%
4
1%
3
0%
2
0%
1
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100% of customers would recommend The Acoustic Shoppe

Joe Szabo

Joe Szabo star-alt star-alt star-alt star-alt star-alt

"100% satisfaction. Great products and service. You won't be disappointed."

a month ago

Google review

westin g

westin g star-alt star-alt star-alt star-alt star-alt

"I ordered a "Tone-Gard" from the Acoustic Shoppe online, and was extremely surprised by how fast they got it shipped out. It arrived in perfect condition, and had a personal note from the shop, along with some goodies. I just happened to stumble across them on Reverb when I was looking for the Tone-Gard, and didn't even notice they were in Springfield unti..." Read more

a month ago

Google review

Anna White

Anna White star-alt star-alt star-alt star-alt star-alt

"We talked with Sean at the Acoustic Shoppe before we left on our way home to Oklahoma while looking for a pretty specific guitar. He LOVES his trade and is very good at it! He had a fantastic attitude, was incredibly knowledgeable, didn’t try to push too much when it came to selling us on guitars. He cared about the trade so much more than the $. We left the..." Read more

a month ago

Google review

John Soutee

John Soutee star-alt star-alt star-alt star-alt star-alt

"I was looking for information regarding the new Eastman 25SS V and found out online that The Acoustic Shop was the number one Eastman dealer in the Country. With that I decided to pay them a visit. I was very impressed with the shop and staff. Many, many beautiful guitars to look at along with all the equipment you would ever need. Confidence level is high t..." Read more

a month ago

Google review

Ray Boyce

Ray Boyce star-alt star-alt star-alt star-alt star-alt

"Outstanding service via Sean with exemplary patience helping to get an order shipped straight to the workbench"

a month ago

Google review

Zac Sheppard

Zac Sheppard star-alt star-alt star-alt star-alt star-alt

"The support Austin gave me via email and phone made it feel like I was in the shop. Fast and honest answers."

a month ago

Google review

LTINFP R2J2

LTINFP R2J2 star-alt star-alt star-alt star-alt star-alt

"Excellent place to learn about and buy guitars. Top tier knowledgeable, kind, sincere customer service."

a month ago

Google review

Jimmy Buehler

Jimmy Buehler star-alt star-alt star-alt star-alt star-alt

"Could not be more pleased with their service. Did a virtual consult with Jonas and he was amazing. I still had more questions the next day and Austin was the man too! Support this small business, and be sure to check out their YouTube channel!"

a month ago

Google review

Dababster1

Dababster1 star-alt star-alt star-alt star-alt star-alt

"I had a great experience purchasing from the Acoustic Shoppe. I was able to view their inventory online and then made a call because I didn’t see what I was looking for, Eastman 1Ess-SB, in stock. I spoke to Shawn in their sales department and found out they had received a shipment of new guitars in that day. He checked the new inventory and they had wha..." Read more

a month ago

Google review

David Montgomery

David Montgomery star-alt star-alt star-alt star-alt star-alt

"I have followed the Acoustic Shoppe for years and appreciate their business model, transparency, the inspection before shipping, return policy and just great owners and employees. Sprung for a Martin today for the final test!"

a month ago

Google review

William Merchen

William Merchen star-alt star-alt star-alt star-alt star-alt

"Quick delivery, exactly what I was looking for, this was a great experience! Thanks guys."

a month ago

Google review

John Luce

John Luce star-alt star-alt star-alt star-alt star-alt

"I have never dealt with The Acoustic Shoppe before and I took a chance based on recommendations on You Tube. What a great group of folks. Wonderful customer service and the guitar was set up very well and arrived very quickly. I look forward to buying another guitar from the Acoustic Shoppe very soon."

a month ago

Google review

David Jones

David Jones star-alt star-alt star-alt star-alt star-alt

"I just "restarted" learning acoustic guitar after a decent one was given to me by a relative, but it needed strings and other adjustments. The Acoustic Shoppe was very helpful, and it sounds great after the adjustments. Couldn't be happier."

a month ago

Google review

Greg DiNatale

Greg DiNatale star-alt star-alt star-alt star-alt star-alt

"I could not ask for better service or ease of ordering."

a month ago

Google review

Ken Piarulli

Ken Piarulli star-alt star-alt star-alt star-alt star-alt

"I spoke with two people - Jonas and Corey - and they were both very friendly, informative and helpful. Although I just placed the order, I'm very impressed with The Acoustic Shoppe."

a month ago

Google review

Tom Formanek

Tom Formanek star-alt star-alt star-alt star-alt star-alt

"So easy to work with. Great stock at great prices too."

a month ago

Google review

Rack Sack

Rack Sack star-alt star-alt star-alt star-alt star-alt

"Have purchased several items in-store and on line. Have always received a quality product with great customer service and very fast shipping."

a month ago

Google review

Robert Hackendorf

Robert Hackendorf star-alt star-alt star-alt star-alt star-alt

"I purchased an Eastman E10SS recently. The customer service from the Acoustic Shoppe was outstanding. The guitar I received was set up flawlessly-- it was customized to all my preferences. All my questions were answered along the way and I could not be happier with my experience. I recommend the Acoustic Shoppe without reservation."

a month ago

Google review

Gary Levesque

Gary Levesque star-alt star-alt star-alt star-alt star-alt

"Great communication; quick shipping. Couldn't ask for more!"

a month ago

Google review

Ron Stafford

Ron Stafford star-alt star-alt star-alt star-alt star-alt

"Not supposed to get my order till November but so far so good"

a month ago

Google review

Dustin Myers

Dustin Myers star-alt star-alt star-alt star-alt star-alt

"Absolutely awesome place. If you need a new instrument, gear, or just advice, these guys are top notch."

2 months ago

Google review

Ralph Brewer

Ralph Brewer star-alt star-alt star-alt star-alt star-alt

"Guitar arrived on time, in great shape, at a fair price. Love their youtube channel and the quality service they provide."

2 months ago

Google review

Bob

Bob star-alt star-alt star-alt star-alt star-alt

"I watch their YouTube channel quite a bit and going to the actual shop did not disappoint. They've got one of the best acoustic catalogues I've ever seen and unlike a lot of other stores everything in there seems genuinely meaningful."

2 months ago

Google review

deer slayer 1220

deer slayer 1220 star-alt star-alt star-alt star-alt star-alt

"Purchased a new Eastman e20d-tc from these folks and couldnt have been happier with the service or the guitar. Jonas was extremely knowledgeable with my questions. Would definitely say if your in the market this is my go to place"

2 months ago

Google review

Cameron Beard

Cameron Beard star-alt star-alt star-alt star-alt star-alt

"These guys are awesome. Their Dread-Not Guarantee is no joke. Purchased a $$$$ guitar and just didn’t mesh with it as I had hoped. Called them on day 28 to exchange it. No questions asked, super fast shipping. Customer for life."

2 months ago

Google review