The Acoustic Shoppe Reviews & Testimonials

5 (904)

Reviews: 904


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100% of customers would recommend The Acoustic Shoppe

vintagestarwarsfan

vintagestarwarsfan star-alt star-alt star-alt star-alt star-alt

"Great shop! Great selection! Knowledgeable staff!"

a year ago

Google review

Pam Doak

Pam Doak star-alt star-alt star-alt star-alt star-alt

"Great folks to shop with they have good inventory with nice variety and the staff are first rate. I would recommend in a heart beat , wait I just did! Thanks for the service."

a year ago

Google review

Rob Campbell

Rob Campbell star-alt star-alt star-alt star-alt star-alt

"The Acoustic Shoppe is top of the game in the acoustic gear business! I've ordered mandolin accessories several times from them, and I'm never disappointed with the value service, very prompt order fulfillment and speedy shipping!"

a year ago

Google review

West Coast Rey

West Coast Rey star-alt star-alt star-alt star-alt star-alt

"The folks here are just true to their word when describing these guitars online. I'm in California so I cannot just walk into the Acoustic shoppe and check guitars out, but they have earned my trust and confidence. When they say, these are phenomenal buys and deals, they are. When they say, these guitars will sell fast and be gone soon, they will. They are..." Read more

a year ago

Google review

Christopher Keough

Christopher Keough star-alt star-alt star-alt star-alt star-alt

"Love the personal touch they give to every purchase, no matter the size. They make you feel like part of the family. I have purchased three excellent instruments and many parts, strings, etc. from TAS. I’m sure I’ll purchase a lot more in the future as well. Staff is awesome! Chapmans are awesome! YouTube channel is awesome!"

a year ago

Google review

Tobias Gibson

Tobias Gibson star-alt star-alt star-alt star-alt star-alt

"One of the few great online Eastman retailers out there. They sent me a guitar with a perfect setup and it was shipped the day after I ordered it. I Highly recommend this place."

a year ago

Google review

Julian Davis

Julian Davis star-alt star-alt star-alt star-alt star-alt

"I’ve been several times and the chapmans always have the cool new gear you want on the internet. Thanks y’all!"

a year ago

Google review

Michael Guzman

Michael Guzman star-alt star-alt star-alt star-alt star-alt

"One of my favorite guitar stores and probably the best for online orders. They will do online Zoom chats to demonstrate any guitars you are interested in. For Eastman and Atkin guitars, they are tops. I bought my Eastman E4000 from them last year. The store stocks a majority of the items I’m looking for, including Bluechip picks. As a bonus, they have a ve..." Read more

a year ago

Google review

Eli Kacprowicz

Eli Kacprowicz star-alt star-alt star-alt star-alt star-alt

"Staff was very nice and knowledgeable!"

a year ago

Google review

Patrick Blakeslee

Patrick Blakeslee star-alt star-alt star-alt star-alt star-alt

"I bought a Eastman e20d-mr-tc with Madagascar rosewood from the acoustic shoppe and everyone treated me really great. I put a down payment to secure a spot since I knew there was going to be a limited run. Corey would check in with me when my spot came up and was sent pictures of the two that came in so that I could choose for myself. I was waiting on a payc..." Read more

a year ago

Google review

Jon Morrison

Jon Morrison star-alt star-alt star-alt star-alt star-alt

"They always ship quickly"

a year ago

Google review

sean kerlin

sean kerlin star-alt star-alt star-alt star-alt star-alt

"Ordered a tone guard for my mandolin from these kind folks because I wanted to support a local shop. They shipped my order quickly in a well packed box and included a nice thank you note, a sticker, some picks and a gift card! Next time I'm down in Springfield I'm stopping in to thank you personally. Highly recommend the acoustic shoppe."

a year ago

Google review

Bird Mullen

Bird Mullen star-alt star-alt star-alt star-alt star-alt

"I bought a banjo from the Acoustic Shoppe online and it was an amazing experience. They were very great at communicating and even put new strings on the instrument without an extra charge! I've been going through a really tough time and the kindness that these guys have shown has meant a lot to me."

a year ago

Google review

Palolan (Katabtic)

Palolan (Katabtic) star-alt star-alt star-alt star-alt star-alt

"Excellent service!!! Product arrived fast and in perfect condition! Best prices I could find! Will be shopping there again!"

a year ago

Google review

Greg JK

Greg JK star-alt star-alt star-alt star-alt star-alt

"Great People and a Great Place to by a Mandolin!!!!!"

a year ago

Google review

Markuson

Markuson star-alt star-alt star-alt star-alt star-alt

"Fantastic service, follow-through and amazing help is finding a product I’ve searched for but had not found. Went above and beyond with phone calls and connections to find a great solution. I’m 2000 miles away, and never been there before, but that didn’t matter. Highly recommend The Acoustic Shoppe. Thank you!"

a year ago

Google review

Steve Carper

Steve Carper star-alt star-alt star-alt star-alt star-alt

"Super fast and friendly customer service for online orders. I can’t wait to visit the shop in person some day!"

a year ago

Google review

Kevin Clinton

Kevin Clinton star-alt star-alt star-alt star-alt star-alt

"I needed some work done on my 12 string and they were able to get it done. Very reasonable pricing and fast."

a year ago

Google review

datsyuk 13

datsyuk 13 star-alt star-alt star-alt star-alt star-alt

"Very responsive!"

a year ago

Google review

Karen Stockdale

Karen Stockdale star-alt star-alt star-alt star-alt star-alt

"Absolutely one of the best music shops I've been to!!!! Very helpful and informative. Absolutely love my new Eastman 515 mandolin can not put it down!!!! I would highly recommend you vist them in person or on line. Life time customer!!!!"

a year ago

Google review

Randall Ventresca

Randall Ventresca star-alt star-alt star-alt star-alt star-alt

"Easy, clear ordering process. Great selection of instruments🙂"

a year ago

Google review

Jemm

Jemm star-alt star-alt star-alt star-alt star-alt

"These people are absolutely fan-fricken-tastic. I enjoy their knowledge of the instruments, their care for the small business and their team, as well as how they all are just positive uplifting people. They have a great selection of acoustic guitars/mandolins, and are always ready to help out. We got a great little guitar for my father to enjoy here and ther..." Read more

a year ago

Google review

Justin K

Justin K star-alt star-alt star-alt star-alt star-alt

"Big thanks to Tyler C. at the shop! Go see him if you need any gear!"

a year ago

Google review

Douglas Bell

Douglas Bell star-alt star-alt star-alt star-alt star-alt

"Superb customized customer service. These guys are pros. And very easy to work with. I will not hesitate to do business with them again. Very very very highly recommended!"

a year ago

Google review

Tristan Bourne

Tristan Bourne star-alt star-alt star-alt star-alt star-alt

"I needed a gig bag for my sons new/used Breedlove and found one thru reverb at the acoustic shop. Competitive price was the draw for me. The reverb page showed a guitar in the the bag, and I think a lead off picture should be with out it, but nice to see the fit and finish. Communication was great! Shipped immediately. Bonus of a 5$ gift card and a few picks..." Read more

a year ago

Google review