The Acoustic Shoppe Reviews & Testimonials

5 (1,271)

Reviews: 1,271


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend The Acoustic Shoppe

CR Loy

CR Loy star-alt star-alt star-alt star-alt star-alt

"Knowledgeable and very friendly service. Wide ranging selection of instruments in stock as well as accessories. Look forward to doing business with them again."

a year ago

Google review

Chris G

Chris G star-alt star-alt star-alt star-alt star-alt

"The Acoustic Shoppe is the absolute best place to purchase your instruments from. I just purchased a new Mandolin and was surprised the next day they called asking how I wanted it set up and what kind of strings i wanted on it and they done a wonderful job. When received it was packaged very well and they threw in several extras. If purchase another instrume..." Read more

a year ago

Google review

Tony Breault

Tony Breault star-alt star-alt star-alt star-alt star-alt

"Fantastic shop with unparalleled customer service."

a year ago

Google review

William Kluba

William Kluba star-alt star-alt star-alt star-alt star-alt

"I recently purchased a lovely Boucher guitar from the Acoustic Shoppe. It was an easeful and very pleasant experience. Jonas was very helpful and knowledgeable. All My questions were answered and I received my guitar well set up and packaged really well. Thank you for such an amazing instrument! Bill"

a year ago

Google review

James Fulton

James Fulton star-alt star-alt star-alt star-alt star-alt

"Great people here, looking forward to doing business with them."

a year ago

Google review

Leona Vo

Leona Vo star-alt star-alt star-alt star-alt star-alt

"Attentive to details and knowledgeable"

a year ago

Google review

Curt Strickland

Curt Strickland star-alt star-alt star-alt star-alt star-alt

"I had a great experience with Jeremy from the Acoustic Shoppe. He helped with selecting the correct capo sizes for my instrument, and also was very helpful in assisting me finding a great guitar to fit my playing style. Very satisfied so far."

a year ago

Google review

Dustin Jackson

Dustin Jackson star-alt star-alt star-alt star-alt star-alt

"Man what can I say ...... this was the best experience! They didn't have the guitar I was looking for, but they said they would check on ordering it and would get back with me. They did just that! They kept their word and now my guitar is on its way !!!!!!"

a year ago

Google review

Cole Amos

Cole Amos star-alt star-alt star-alt star-alt star-alt

"Very knowledgeable and friendly staff they have there. Highly recommend this establishment!"

a year ago

Google review

Steve Roth

Steve Roth star-alt star-alt star-alt star-alt star-alt

"I just had my first transaction with The Acoustic Shoppe on the phone. I had a great experience. They were very friendly and very helpful. They were also very patient with my questions. I would highly recommend them if you are looking for an acoustic guitar and I will be doing business with them again."

a year ago

Google review

James Gheen

James Gheen star-alt star-alt star-alt star-alt star-alt

"This store is awesome. These guys do a phenomenal job of running a top notch music store in my opinion. Their guitars are amazing. Some of the most amazing guitars I've ever played are in there. Their sales guys do an awesome job as well. They are friendly and informative, not pushy, and they are extremely helpful. I've been to the store twice. It's w..." Read more

a year ago

Google review

Nate Meister

Nate Meister star-alt star-alt star-alt star-alt star-alt

"Just a great staff and an amazing selection of acoustic guitars and mandolins!! The selection is vast and pristine, hitting so many great price points. The staff is not only knowledgeable they can all shred heavily on their instruments! They have a great YouTube channel and it’s a must watch! Great customer service! A+++ this place is a candy store for your..." Read more

a year ago

Google review

Dr. Gruesome

Dr. Gruesome star-alt star-alt star-alt star-alt star-alt

"I've come to the acoustic shoppe for several items, mostly banjos. They've never let me down with their top of the line gear and top of the line staff ready to answer any questions. That banjolele is coming home with me in 2025 and I can not wait! Also subscribe to their YT channel where they Stream unboxings of instruments, live music and so much more!"

a year ago

Google review

Rocky Simmons

Rocky Simmons star-alt star-alt star-alt star-alt star-alt

"The Acoustic Shoppe is a great place for your musical needs. And the staff there are friendly and very knowledgable."

a year ago

Google review

David Sadler

David Sadler star-alt star-alt star-alt star-alt star-alt

"Worked with Austin Handley. Professional, kind, very helpful, encouraging without being forceful. All his colleagues exceptionally friendly I was very comfortable visiting/ shopping there, treated as if we all had known each other for a long time Very satisfied and thankful."

a year ago

Google review

Steve Daderko

Steve Daderko star-alt star-alt star-alt star-alt star-alt

"Good selection of instruments and accessories. Knowledgeable staff that were able to guide my purchase. On line process was effortless."

a year ago

Google review

Kale Moneyhun

Kale Moneyhun star-alt star-alt star-alt star-alt star-alt

"The staff were super friendly and knowledgable making for a great atmosphere. They have an awesome selection from makers you don't see very often and are well worth a detour if you're passing through the area!"

a year ago

Google review

Stanley Staples

Stanley Staples star-alt star-alt star-alt star-alt star-alt

"I made a purchase on line and got a phone call about 15 minutes later..wow I'm talking prompt, friendly service. The next morning I changed my mind on the strings I chose so I called in before they opened and left a message. They called back after opening and said it would be no problem to change to other strings. The best customer service anyone could ask f..." Read more

a year ago

Google review

Carl Honeycutt

Carl Honeycutt star-alt star-alt star-alt star-alt star-alt

"Great company to do business with thanks 😊"

a year ago

Google review

John Leone

John Leone star-alt star-alt star-alt star-alt star-alt

"Thank you for your help with my order. I called first to make sure I was ordering the right capo. The person on the phone was really helpful!"

a year ago

Google review

Noah Anderson

Noah Anderson star-alt star-alt star-alt star-alt star-alt

"Fantastic experience buying my new Iris acoustic guitar online from these guys. From the videos posted online with well-recorded sound samples and honest reviews, to the packing/shipping and after-sale customer service, clearly the whole process has been carefully thought out by the team here. Thanks guys!"

a year ago

Google review

Tony Leonardi (Tony)

Tony Leonardi (Tony) star-alt star-alt star-alt star-alt star-alt

"Love these guys and gals! Great prices fast shopping and very kind. Great YouTube channel too! Peace"

a year ago

Google review

Tim B

Tim B star-alt star-alt star-alt star-alt star-alt

"This is a sweet little boutique here in Springfield that has a good selection of unique acoustics and other instruments of varying price. I got my Breedlove 12 string guitar from them and am very happy with the purchase, especially after finding it here for $200 less than another local competitor I was about to buy it from. In this age of E-Commerce where T..." Read more

a year ago

Google review

Keith Shelley

Keith Shelley star-alt star-alt star-alt star-alt star-alt

"Awesome customer service! Great people. A pleasure to buy from!"

a year ago

Google review

David Lambert

David Lambert star-alt star-alt star-alt star-alt star-alt

"Great selection. Knowledgeable staff. Good prices. 51 y.o. who played in my youth and wanted to get back into playing. Jeremy showed me an Eastman and Breedlove guitar that would fit my playing style and budget. I ended up purchasing a Eastman E1 OMCE-DLX guitar. The guitar is in great condition and sounds good. Now to relearn all I forgot."

a year ago

Google review