The Acoustic Shoppe Reviews & Testimonials

5 (1,301)

Reviews: 1,301


5
99%
4
1%
3
0%
2
0%
1
0%

100% of customers would recommend The Acoustic Shoppe

Tyler Garland

Tyler Garland star-alt star-alt star-alt star-alt star-alt

"Awesome staff, very knowledgeable and helpful. Definitely will be back."

3 months ago

Google review

Stewart Manning

Stewart Manning star-alt star-alt star-alt star-alt star-alt

"Very prompt response. Very helpful in answering questions. So far items have arrived promptly and in excellent condition."

3 months ago

Google review

Matt Haney

Matt Haney star-alt star-alt star-alt star-alt star-alt

"Had to cancel my order - Totally my Fault! They were very understanding and issued an immediate refund. Great customer service!"

3 months ago

Google review

Bobby Elliott

Bobby Elliott star-alt star-alt star-alt star-alt star-alt

"Got in contact with The Acoustic Shoppe via email and had a response within a few minutes. Called and spoke with sales representative, who answered all my questions and within a few minutes order was placed for a new instrument. Let the wait begin."

3 months ago

Google review

Duane Hawks

Duane Hawks star-alt star-alt star-alt star-alt star-alt

"EASY TO NAVIGATE SITE. M"

3 months ago

Google review

Tom Shepherd

Tom Shepherd star-alt star-alt star-alt star-alt star-alt

"Ordered an accessory item and received it within days, along with a nice note and some TAS swag. I’ve been enjoying watching them on YouTube for a while and was very glad to become a customer. Five stars and a thumbs up!"

3 months ago

Google review

A Thomas

A Thomas star-alt star-alt star-alt star-alt star-alt

"An absolute pleasure to deal with. The Acoustic Shop was quick and thorough in their communication responses, did a fantastic packing job to ensure a damage-free item transit, and shipped within 24 hours. I would happily purchase from them again, and recommend them highly."

4 months ago

Google review

E.

E. star-alt star-alt star-alt star-alt star-alt

"Fast delivery; great service! Will shop again! Thanks soooo much!!"

4 months ago

Google review

G R

G R star-alt star-alt star-alt star-alt star-alt

"I made an online purchase then realized I hadn't included a discount code. I called and the discount was added. Very friendly and helpful. I would recommend this shop to anyone who values quality instruments and customer service."

4 months ago

Google review

Jim Satola

Jim Satola star-alt star-alt star-alt star-alt star-alt

"I recently ordered a Bourgeois M5F mandolin from The Acoustic Shoppe, and am 100% satisfied with my experience. The online description was accurate, informative, and included many photos of the instrument I was considering ordering (and ultimately did order); the fulfillment and delivery of the order was a very short turnaround; and the instrument was well-..." Read more

4 months ago

Google review

Bill Hoff

Bill Hoff star-alt star-alt star-alt star-alt star-alt

"Fantastic shoppe to deal with. Got a Vintage style Tone Gard from them recently. Not only a great product, but a great place to buy it from. (the Tone Gard’s really do work. When you have a gut like I do, it’s not only the damping down of the sound; there’s a possibility of loosing the mandolin in a fold ;~)"

4 months ago

Google review

Uncle Bobby

Uncle Bobby star-alt star-alt star-alt star-alt star-alt

"The TAS online shopping can’t be any easier. I found it very intuitive and was happy to see the different payment methods. Plus the Chapmans’ are very personable and helpful in person. Thank you!"

4 months ago

Google review

Justin Ortiz

Justin Ortiz star-alt star-alt star-alt star-alt star-alt

"The people that work there were super nice and got the job done"

4 months ago

Google review

Bobby Wood

Bobby Wood star-alt star-alt star-alt star-alt star-alt

"Just an amazing place with knowledgeable staff."

4 months ago

Google review

Lynn

Lynn star-alt star-alt star-alt star-alt star-alt

"Best little acoustic shop in the mid west."

4 months ago

Google review

neil rudo

neil rudo star-alt star-alt star-alt star-alt star-alt

"I ordered a Tenbrooks Deering banjo that was supposed to have the swiss tone ring and radius fingerboard. It had neither, but it is the best sounding banjo in my collection; so no it is not going back. The people were great in assisting with the order and the banjo arrived quickly with no cost to me...All in all an excellent interaction. I would totally..." Read more

4 months ago

Google review

John Chevalier

John Chevalier star-alt star-alt star-alt star-alt star-alt

"On Friday the 10th I ordered a Gold Tone AC Mini banjo. I almost immediately received an email from Austin acknowledging the order. I received the banjo on Tuesday the 14th and it has been in my hands at least a couple hours a day since then. The string height and intonation were perfect out of the box so all I had to do was tweak the tuning a bit. I am clos..." Read more

4 months ago

Google review

Abby Davidson

Abby Davidson star-alt star-alt star-alt star-alt star-alt

"Dawson helped me find the perfect ukulele! He was knowledgeable and answered all my questions wonderfully. This is a lovely shop to have in town!"

4 months ago

Google review

Kingdom HVAC

Kingdom HVAC star-alt star-alt star-alt star-alt star-alt

"Super thrilled! I remember the first time I played Eastman Guitars, I was dumbfounded. I remember the first time these guys put the ED20TC in my hands, I knew that one day it would be mine. I’ve been on a Yairi Alvarez for years now and loved what I had but I knew there was more for me. When I finally had the means I made plans to visit as many stores as I..." Read more

4 months ago

Google review

Nic Garcia

Nic Garcia star-alt star-alt star-alt star-alt star-alt

"Great shop! Standup folks. I had them order a Lowden guitar from Ireland and things went smooth. Dealt with Corey who was great in getting the guitar and also having their shop install a pickup. Thank you, Chapmans, for building this business to what it is today!"

4 months ago

Google review

Gary Schmidlap

Gary Schmidlap star-alt star-alt star-alt star-alt star-alt

"Everyone was very helpful. Jonas and I worked out a shipping date and he even called back to ask what strings I wanted. Very polite and helpful. Can’t wait for my Eastman MD 850 Mandolin to arrive. Thanks for all your You Tube videos . Enjoy very much !!!"

5 months ago

Google review

Brandon Bunch

Brandon Bunch star-alt star-alt star-alt star-alt star-alt

"Great mandolin! I ordered on a Monday and couple hours later I got a call from Corey to go over the shipping process. By Wednesday afternoon I had the mandolin in my hands! The mandolin had a perfect set up and sounds great!"

5 months ago

Google review

David Keith

David Keith star-alt star-alt star-alt star-alt star-alt

"Corey was a real pleasure to deal with, he did what he said he was going to do and was prompt and professional. I had seen these guys on YouTube before and thought that someday I'd like to do business with them, now I'm glad I did!"

5 months ago

Google review

Leevon DeCourley

Leevon DeCourley star-alt star-alt star-alt star-alt star-alt

"I’ve been shopping/browsing at The Acoustic Shoppe for several years but made my first instrument purchase from them yesterday. Corey was a big help as I looked at guitars last week then John helped me when I went back yesterday to make my purchase. My only issue…..I played way too many guitars and mandolins, that I wanted to take home with me. Great selecti..." Read more

5 months ago

Google review

James McGreevy

James McGreevy star-alt star-alt star-alt star-alt star-alt

"Was looking forward to a visit with those Chapman boys - - known the family since they were barely big enough to hold an instrument - but they were taking the weekend off, so I talked to one of the knowledgable staff, Dawson. Told him what I was looking for and he showed me a nice variety of guitars, all beautiful, in my style and price range. I tried sever..." Read more

5 months ago

Google review