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Tyler Garland
Stewart Manning
"Very prompt response. Very helpful in answering questions. So far items have arrived promptly and in excellent condition."
3 months ago
Google review
Matt Haney
"Had to cancel my order - Totally my Fault! They were very understanding and issued an immediate refund. Great customer service!"
3 months ago
Google review
Bobby Elliott
"Got in contact with The Acoustic Shoppe via email and had a response within a few minutes. Called and spoke with sales representative, who answered all my questions and within a few minutes order was placed for a new instrument. Let the wait begin."
3 months ago
Google review
Duane Hawks
"EASY TO NAVIGATE SITE. M"
3 months ago
Google review
Tom Shepherd
"Ordered an accessory item and received it within days, along with a nice note and some TAS swag. I’ve been enjoying watching them on YouTube for a while and was very glad to become a customer. Five stars and a thumbs up!"
3 months ago
Google review
A Thomas
"An absolute pleasure to deal with. The Acoustic Shop was quick and thorough in their communication responses, did a fantastic packing job to ensure a damage-free item transit, and shipped within 24 hours. I would happily purchase from them again, and recommend them highly."
4 months ago
Google review
E.
"Fast delivery; great service! Will shop again! Thanks soooo much!!"
4 months ago
Google review
G R
"I made an online purchase then realized I hadn't included a discount code. I called and the discount was added. Very friendly and helpful. I would recommend this shop to anyone who values quality instruments and customer service."
4 months ago
Google review
Jim Satola
"I recently ordered a Bourgeois M5F mandolin from The Acoustic Shoppe, and am 100% satisfied with my experience. The online description was accurate, informative, and included many photos of the instrument I was considering ordering (and ultimately did order); the fulfillment and delivery of the order was a very short turnaround; and the instrument was well-..." Read more
4 months ago
Google review
Bill Hoff
"Fantastic shoppe to deal with. Got a Vintage style Tone Gard from them recently. Not only a great product, but a great place to buy it from. (the Tone Gard’s really do work. When you have a gut like I do, it’s not only the damping down of the sound; there’s a possibility of loosing the mandolin in a fold ;~)"
4 months ago
Google review
Uncle Bobby
"The TAS online shopping can’t be any easier. I found it very intuitive and was happy to see the different payment methods. Plus the Chapmans’ are very personable and helpful in person. Thank you!"
4 months ago
Google review
Justin Ortiz
"The people that work there were super nice and got the job done"
4 months ago
Google review
Bobby Wood
"Just an amazing place with knowledgeable staff."
4 months ago
Google review
Lynn
"Best little acoustic shop in the mid west."
4 months ago
Google review
neil rudo
"I ordered a Tenbrooks Deering banjo that was supposed to have the swiss tone ring and radius fingerboard. It had neither, but it is the best sounding banjo in my collection; so no it is not going back. The people were great in assisting with the order and the banjo arrived quickly with no cost to me...All in all an excellent interaction. I would totally..." Read more
4 months ago
Google review
John Chevalier
"On Friday the 10th I ordered a Gold Tone AC Mini banjo. I almost immediately received an email from Austin acknowledging the order. I received the banjo on Tuesday the 14th and it has been in my hands at least a couple hours a day since then. The string height and intonation were perfect out of the box so all I had to do was tweak the tuning a bit. I am clos..." Read more
4 months ago
Google review
Abby Davidson
"Dawson helped me find the perfect ukulele! He was knowledgeable and answered all my questions wonderfully. This is a lovely shop to have in town!"
4 months ago
Google review
Kingdom HVAC
"Super thrilled! I remember the first time I played Eastman Guitars, I was dumbfounded. I remember the first time these guys put the ED20TC in my hands, I knew that one day it would be mine. I’ve been on a Yairi Alvarez for years now and loved what I had but I knew there was more for me. When I finally had the means I made plans to visit as many stores as I..." Read more
4 months ago
Google review
Nic Garcia
"Great shop! Standup folks. I had them order a Lowden guitar from Ireland and things went smooth. Dealt with Corey who was great in getting the guitar and also having their shop install a pickup. Thank you, Chapmans, for building this business to what it is today!"
4 months ago
Google review
Gary Schmidlap
"Everyone was very helpful. Jonas and I worked out a shipping date and he even called back to ask what strings I wanted. Very polite and helpful. Can’t wait for my Eastman MD 850 Mandolin to arrive. Thanks for all your You Tube videos . Enjoy very much !!!"
5 months ago
Google review
Brandon Bunch
"Great mandolin! I ordered on a Monday and couple hours later I got a call from Corey to go over the shipping process. By Wednesday afternoon I had the mandolin in my hands! The mandolin had a perfect set up and sounds great!"
5 months ago
Google review
David Keith
"Corey was a real pleasure to deal with, he did what he said he was going to do and was prompt and professional. I had seen these guys on YouTube before and thought that someday I'd like to do business with them, now I'm glad I did!"
5 months ago
Google review
Leevon DeCourley
"I’ve been shopping/browsing at The Acoustic Shoppe for several years but made my first instrument purchase from them yesterday. Corey was a big help as I looked at guitars last week then John helped me when I went back yesterday to make my purchase. My only issue…..I played way too many guitars and mandolins, that I wanted to take home with me. Great selecti..." Read more
5 months ago
Google review
James McGreevy
"Was looking forward to a visit with those Chapman boys - - known the family since they were barely big enough to hold an instrument - but they were taking the weekend off, so I talked to one of the knowledgable staff, Dawson. Told him what I was looking for and he showed me a nice variety of guitars, all beautiful, in my style and price range. I tried sever..." Read more
5 months ago
Google review
"Awesome staff, very knowledgeable and helpful. Definitely will be back."
3 months ago