The Acoustic Shoppe Reviews & Testimonials

5 (1,301)

Reviews: 1,301


5
99%
4
1%
3
0%
2
0%
1
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100% of customers would recommend The Acoustic Shoppe

Stacey Sullivan

Stacey Sullivan star-alt star-alt star-alt star-alt star-alt

"It has been a pleasure to work with the Acoustic Shoppe. We had to do a somewhat complicated transaction that involved returning one mandolin and buying another, and the staff was extraordinarily helpful and understanding every step of the way. I am completely satisfied with the instrument I have, and I couldn’t recommend them higher."

2 years ago

Google review

Shawn Humes

Shawn Humes star-alt star-alt star-alt star-alt star-alt

"Awesome service. Thanks"

2 years ago

Google review

Kris Conley

Kris Conley star-alt star-alt star-alt star-alt star-alt

"Great place!"

2 years ago

Google review

Fred Brown

Fred Brown star-alt star-alt star-alt star-alt star-alt

"When I buy gear, of course I’m concerned about getting quality gear at good prices. However, I’m equally interested about doing business with good people. The Acoustic Shoppe checks ALL of the boxes! I’m blown away with deal I got on my new mandolin and I’m just astounded that the people I’ve seen on YouTube videos are genuinely as nice and friendly as they..." Read more

2 years ago

Google review

Rrrose Carbinela

Rrrose Carbinela star-alt star-alt star-alt star-alt star-alt

"The folks here are awesome. They responded quickly to my order by welcoming me to the fold, and assured me they would set up the instrument and give it new strings before shipping. My Eastman Octave Mandolin is a lovely instrument, and I adore the sound. I received it well-packaged and documented, and the gig bag is very good. Great job, Acoustic Shoppe!"

2 years ago

Google review

Mark Sinderson

Mark Sinderson star-alt star-alt star-alt star-alt star-alt

"Purchased an Eastman E1OM during their Small Business Saturday sale. The price was great, the post-sale followup and shipping was painless and the guitar arrived in perfect shape, setup and ready to play! I'm very happy with the whole experience and will definitely consult with them before my next purchase Two thumbs up!!"

2 years ago

Google review

Melba Carter

Melba Carter star-alt star-alt star-alt star-alt star-alt

"I tried several times at the beginning of the Small Business Saturday program to reach the Shoppe and was unsuccessful. Almost giving up on my chance to purchase the Eastman MD315 mandolin, I gave it one more try mid-afternoon. Austin answered my call and had the instrument for me. He handled my call quite professionally, remembering to ask if I needed acces..." Read more

2 years ago

Google review

Joshua Neally

Joshua Neally star-alt star-alt star-alt star-alt star-alt

"I have shopped here a couple of times for a guitar and banjo as a gift. Since I do not play, the staff was talented and knowledgeable to demonstrate options for me so I could hear them played properly and make a good choice. I absolutely recommend this shop and will make this my only stop for acoustic instruments."

2 years ago

Google review

Philip Buss

Philip Buss star-alt star-alt star-alt star-alt star-alt

"Great place to go to for an instrument! They have many different acoustic instruments. They had a good assortment of classical guitars (which is what I play). I found one with a quality, factory-installed pickup that was easy to play. I’m very happy with the one I purchased. Very knowledgeable and friendly staff."

2 years ago

Google review

Michael Owens

Michael Owens star-alt star-alt star-alt star-alt star-alt

"Super nice...super knowledgeable...if they recommend it, I trust it!"

2 years ago

Google review

Jim Black

Jim Black star-alt star-alt star-alt star-alt star-alt

"Not a better store or finer group of people to work with. Whatever your skill level or experience The Acoustic Shoppe will answer all your questions and fill any and all needs! Including their school and lessons! The only reasons to go anywhere else is if you are a brass, woodwind, or keyboard musician!"

2 years ago

Google review

Ted Nelson

Ted Nelson star-alt star-alt star-alt star-alt star-alt

"Very nice family owned guitar shop. They have called me to let me know how my order is going which is very nice. Wish I had a guitar store like this by me. You won’t be disappointed with them."

2 years ago

Google review

Chris Tracy

Chris Tracy star-alt star-alt star-alt star-alt star-alt

"Top shoppe!"

2 years ago

Google review

Jerry Walton

Jerry Walton star-alt star-alt star-alt star-alt star-alt

"What a great guitar! It's the Eastman E1D which is not an expensive guitar, but it sounds amazing! Much better than some more costly guitars I have. Full and deep sounding acoustic guitar. The setup was very nice also. Guitar came with an inspection card, new strings and clean. I can't imagine buying an acoustic guitar from anyone else. Thanks to the Chapman..." Read more

2 years ago

Google review

Rick Nielsen

Rick Nielsen star-alt star-alt star-alt star-alt star-alt

"Very responsive to the questions I asked, easy-to-use on-line ordering. I like the free shipping. Very positive experience."

2 years ago

Google review

M. B.

M. B. star-alt star-alt star-alt star-alt star-alt

"What a pleasurable experience purchasing a top quality product! Customer service and follow up are beyond expectations!"

2 years ago

Google review

Michael Mallory

Michael Mallory star-alt star-alt star-alt star-alt star-alt

"Enjoyed doing business with these guys! Very professional."

2 years ago

Google review

Jesse Meador

Jesse Meador star-alt star-alt star-alt star-alt star-alt

"These folks are awesome! I recently bought a guitar from them during their Small Business Saturday sale. I was nervous about ordering a guitar without playing it, but with these guys that is no worry. They answered every question I had, I’m a very professional manner. The set up was awesome! If you need to order an instrument, or acoustic instrument related..." Read more

2 years ago

Google review

James Rountree

James Rountree star-alt star-alt star-alt star-alt star-alt

"They are very good to deal with. They are helpful, I was able to get the banjo my wife wanted. Sure we will be doing business with them again."

2 years ago

Google review

Linda Bears

Linda Bears star-alt star-alt star-alt star-alt star-alt

"Bought a fishman mini today. Great price!"

2 years ago

Google review

Kathy Ralsten

Kathy Ralsten star-alt star-alt star-alt star-alt star-alt

"The sight for The Acoustic Shop was very easy to navigate. Picking the guitar and ordering were the easiest I have ever used. My son in law goes to this site often and loves it. Both my son's and my son in law play guitar often. I will definitely be using The Acoustic Shoppe again"

2 years ago

Google review

John Krause (TropicalReflections)

John Krause (TropicalReflections) star-alt star-alt star-alt star-alt star-alt

"The Acoustic Shoppe provides great products and even better customer service! Order was handled promptly during the Black Friday rush and they kept me updated at each step of the delivery process. Great bunch of folks!"

2 years ago

Google review

okmatt

okmatt star-alt star-alt star-alt star-alt star-alt

"Friendly staff. Great selection."

2 years ago

Google review

James Akers

James Akers star-alt star-alt star-alt star-alt star-alt

"I had the pleasure of calling The Acoustic Shoppe on SBS. It was one of their busiest days of the year. Unfortunately they had sold out of several things I was hoping to get. I was however able to stock up on some Stocking Stuffers. The staff were very helpful in helping me as my mind went blank in trying to remember the name of a product. Lol, I'm getting a..." Read more

2 years ago

Google review

Stephen Allen

Stephen Allen star-alt star-alt star-alt star-alt star-alt

"Very informative. Wonderful videos. Obviously love playing music on quality instruments and helping others find their way. No wonder their business is so successful. Look forward to doing business in the future."

2 years ago

Google review