Capterra 
G2 
630 reviews
4.9/5 average rating
Meredith C.
Charlie G.
"Really useful tool for self-development & communication. — What do you like best about Gong? I like how easy it is to use. It saves me having to take notes when I'm on a call as I know I can just watch the call back at a later date & take notes then. It's also a great tool for sharing interesting questions, best practice & providing examples for t..." Read more
2 years ago
Jacob M.
"Gong changes the way we sell with every single call. — What do you like best about Gong? Being able to rewatch calls and see things that are brought up in the conversation is absolutely transformative, but then Gong's transcription ability to read what is being said, comment, jump to parts, at a very quick rendering speed where I'm not waiting aro..." Read more
2 years ago
Jonathan J.
"Super easy, user friendly, best tool for preparing for meetings. — What do you like best about Gong? How easy it is to sort through the zoom calls with my clients. Creating timestamps makes it pretty easy to share important parts of the calls which helps me when I prepare my meetings. Also it is super efficient with how fast it takes me to find c..." Read more
2 years ago
Ca Y.
"I LOVE GONG!!!! it is the best thing ever. — What do you like best about Gong? I am started working at a new company 3 months ago, and Gong was able to help me get ramped up as an account manager. Being able to watch how my manager conducts meetings when I am working out on the treadmill or going for a walk has been super helpful. It's also nice t..." Read more
2 years ago
Christian M. A.
"Will not work for a company unless they have Gong. — What do you like best about Gong? I'm able to show up prepared to every meeting with all of the items that are most relevant to my prospects top of mind after reviewing calls. I'm also able to watch my coaching metrics to make sure I'm talking about topics that have historically led to "closed w..." Read more
2 years ago
Kristi F.
"Excellent Tool to Ramp Sales, Train Reps and Forecast Deals. — What do you like best about Gong? Gong's forecasting and reporting truly simplifies what's going on within your business from a sales perspective. Their dashboard is much easier to read and collaborate in than any report in Salesforce. Gong gives both our sales reps and our sales leade..." Read more
2 years ago
Joe C.
"How a Head of Sales Development uses GONG. — What do you like best about Gong? Listing some perks: 1) Gong has the ability to integrate into slack so I can keep conversations native to where the team usually reach me. Any comments they tag me in on Gong appear in my slack channel. 2) It's easy to segment calls by source, e.g. demo meetings in Goog..." Read more
2 years ago
John S.
"The tool that you didn't know you didn't need. — What do you like best about Gong? It's good for listening to calls and finding out what was said and how it was said. It's also good for going back and double checking what the client said, so that you can ensure that you get things right or you have backup to help correct a situation. — What..." Read more
2 years ago
Waqas S.
"Love how easy it is to review calls. — What do you like best about Gong? Gong makes it super easy to record, store and browse customer calls. When prepping for future calls, it's helpful to listen to a previous recording. The audio tracks help you fast forward to a point where a particular person is talking. The transcript makes it easy to look fo..." Read more
2 years ago
Alexandra W.
"So Many Ways to Use!"
2 years ago
Chase T.
"Efficient for Product User Research and Reducing Meetings."
2 years ago
Ashraf A.
"Great tool for analysing your sales calls."
2 years ago
Laura A.
"Gong helps me deliver better in customer meetings."
2 years ago
Jessica M.
"Fast and easy way to search and find out what customers are saying during callls. — What do you like best about Gong? I like that I can quickly search for keywords and discover what customers are saying during sales or service calls. The site is organized well and easy to navigate. — What do you dislike about Gong? I think the transcri..." Read more
2 years ago
Sarah K.
"Very helpful for reviewing action items and sentiment of calls. — What do you like best about Gong? As a CSM I am often trying to be as present as possible during client calls. Gong helps me "stay in the moment" because I know everything will be recorded and I can listen later to note any details, action items, or follow-ups I may have missed. ..." Read more
2 years ago
Chris Y.
"Meeting notes and analytics I didn't know I needed! — What do you like best about Gong? Being able to search for meeting information through a keyword search in the transcript has been a game changer. I come back to a meeting recording knowing I need some details, but it's always been difficult to pin point where in the meeting to go. Being able t..." Read more
2 years ago
Thomas R.
"Great tool for sales and internal collaboration with post-sale teams."
2 years ago
Toby Y.
"Review your calls and learn from others quickly. — What do you like best about Gong? I love that you can specifically send or listen to a call right where you would like to. It is also very convenient to search through a transcript when searching for key terms used. — What do you dislike about Gong? I am not sure if this is a feature,..." Read more
2 years ago
Ludwine D.
"Gong is the go-to coaching platform for customer facing roles. — What do you like best about Gong? I LOVE that Gong makes it possible to coach my team when they're interacting with customers because this is THE most important aspect of their work and unless I'm in every meeting, I wouldn't be able to coach my team. Also, being able to watch back s..." Read more
2 years ago
Trenice M.
"Easy to use. — What do you like best about Gong? I like being able to go back and listen to calls and being able to use those calls as a learning tool to help my team members. Also, the platform is very easy to use and navigate through. — What do you dislike about Gong? As far as dislikes, I do with the transcript could translate a lit..." Read more
2 years ago
Densy J.
"Getting back to vital parts of your call. — What do you like best about Gong? Gong has been super helpful in our introduction & discovery calls. I feel more confident taking calls as I know Gong will be there to capture everything - and help me through my pipeline through its tracker. — What do you dislike about Gong? I can't say I hav..." Read more
2 years ago
Holly C.
"Gong is a gamechanger! — What do you like best about Gong? Gong has changed how I manage calls. I no longer have to take my attention away from our clients to take notes because Gong does it for me. It also helps me improve by reviewing my call stats and giving recommendations. The Deals board hasb een amazing for seeing a big-picture view of my..." Read more
2 years ago
Benjamin S.
"Great for sales education! — What do you like best about Gong? Gong enables me to learn from the rest of my sales team without the need to sit in awkwardly on a call. I also enjoy being able to keep track of speaking times in order to improve the flow of future meetings. — What do you dislike about Gong? I would like the transcripts to..." Read more
2 years ago
Austin A.
"Cant live without it. — What do you like best about Gong? Whether listening to my calls or reviewing my peer's calls, I can no longer live without Gong. Coming into a new company, I significantly reduced my learning curve and got the lingo down much faster because of the repetition that Gong allows. — What do you dislike about Gong? So..." Read more
2 years ago
"Must have tool in tech stack. — What do you like best about Gong? Gone are the days of missing out on coaching because of schedule overlaps. Gong gives me the complete flexibility to coach reps when I have time (which can sometimes not be until 10 minutes between meetings, 7pm at night after the work day, etc). With Gong, my reps get the coaching..." Read more
2 years ago